This is a nice female voice, young, clear, and with a hint of respect.

Wang Yu looked at the caller ID again, and some didn't believe that a technical minister was a little girl, thinking that he had met a liar.

"How do you know my contact details?" He was skeptical.

"You bought our company's products more than a month ago, and the system recorded your phone number," the other party patiently explained, "You also gave us a bad review for the Tmall store." ”

Oh!!

It turned out to be a phone call to ask him to delete the bad review!

It's an old routine, Wang Yu understands it very well, he is particularly annoyed by this kind of harassing calls, "What? The product is not good, and the consumer is not allowed to tell the truth? ”

"No, Mr. Wang, you misunderstood, I didn't ask you to delete the bad reviews, on the contrary, your comments are very important to us, I am grateful to you for telling us your experience of using them, and I am very sorry that our robot has caused you so much trouble. That's why I've made technical improvements to our products. ”

Ye Tang's tone was very sincere, and Wang Yu's vigilance was not so heavy, "You mean, now your sweeping robot won't sweep anymore?" ”

"Yes, it can not only bypass the feces, but also identify the waste such as oil stains, water stains, and rice and food on the floor, so as to avoid adding additional cleaning burden to the user."

So amazing?

Wang Yu thinks she's bragging,Before buying Minglin sweeping robot,He also did relevant strategies,The functions of similar products on the market are similar,The so-called robot,It's nothing more than a vacuum cleaner that can move automatically,Slightly better,There is also a mopping function - walk around with a rag,It's useless。

He doesn't need mopping functions, he just needs a robot to help him suck pet hair.

He chose Minglin in the end, simply because it was the cheapest!

After getting the refund, so much time has passed, and his anger has disappeared, he knows about Baba, and he doesn't blame Minglin Company, even if he buys a robot for 5,000 yuan or even tens of thousands, it's the same.

The minister personally called to apologize and explain, which made him a little embarrassed.

What he didn't expect was that the other party said that he would mail a new improved robot for him to use as compensation for the feces tragedy.

"No need, no need, you all returned the money to me, I can't use your things in vain," Wang Yu hurriedly refused, he was not a professional bad reviewer, and he was not cheeky to take advantage.

Ye Tang smiled, "It's not for nothing, if you use it this time and think it's good, please help write another experience under the bad review." ”

Dare to face bad reviews, but also actively solve problems,

Wang Yu admires the style of doing things in this small company.

He accepted the gift of the other party,

The delivery speed was fast, and two days later, he received a brand new robot vacuum.

The appearance is no different from the previous one, and it seems to be no different when it is turned on and running.

Wang Yu remembered Ye Tang's words, the highlight of the new robot is that it can avoid Baba, he has a psychological shadow on Baba, and it is impossible to get to the ground for testing.

I took a glass of tap water and sprinkled it on the floor tiles.

If what Ye Tang said is true, the robot can avoid it when it encounters water.

His eyes were glued to the robot, watching the robot slowly approach the water, and at the moment when it was about to make contact with the water, it actually turned a corner!

Wang Yu felt incredible,

He didn't believe in evil, and took out a small ball of leftover rice from last night from the refrigerator and sprinkled it on the ground, the dog smelled the smell and came over to eat, he kicked it away, "Play by yourself, don't come over!" ”

The dog stood aggrievedly to the side, looking puzzled at his master holding his mobile phone and taking pictures of a ball of rice.

Wang Yu was very powerful, and quickly wrote a follow-up comment under his bad review that night, "I'm sorry, I want to take back my previous bad review, this company's after-sales service and problem-solving attitude is the best I've ever seen!" ”

He sent the video to show that the forest robot should not step on anymore.

More than two weeks,It's enough for his bad reviews to receive 500+ likes,There are thousands of comments below,There are many competitor companies in it.,Many people have dispelled the idea of buying Minglin robots after seeing this bad review.。

It was also because of his bad reviews that the average daily sales of the robot dropped to less than 200 units.

His sudden change of state makes people wonder if he was bought by Minglin Company, but in the video, the robot does avoid water and rice.

Other sweeping robot companies were very surprised when they saw the video content.

How could this small company overcome such a big technical problem?!

Sweeping robots have been developed for nearly ten years, similar problems, other companies have long encountered them, don't they want to solve them?

I can't find a way!

It's not necessarily that you can't think of a way, it's just that companies don't want to put their energy and money into a product with low technical content.

After all, there are a few people who have pets at home, and even if they have pets, not every pet will get their poop on the ground, which is a small probability event.

As for putting water and rice on the ground, can't these unstable hygiene factors be removed in advance before using the robot vacuum cleaner? Just like using a dishwasher, it is important to clean the leftovers first. This is also a small probability event.

Starting a company is about making money, and the boss will not waste money on small probability events.

The boss makes such a decision-making leader, and the technical staff below will naturally not use their brains more in this regard, and they will not increase their wages if they do.

Every company that produces sweeping robots tacitly agrees with this, and over the years, no one has touched this technical barrier.

And now, Ye Tang has broken this situation.

Minglin Company was naturally immediately attacked by the collective attack of the same industry.

Several large companies with a transcendent position in the domestic and even international home appliance industry immediately expressed their views on this matter on their official Weibo, peeling off the details of Minglin Company.

It was said that it was a leather bag company called "Doctor" before, and it cheated money by selling cheap industrial waste, but one day, it suddenly changed its name and surname, and became a technology company that seemed to be quite technological! Taobao page and official website are very high, query the relevant information of the company, you can find that its business location has not changed at all!

Industrial waste is still sold, but the price has risen from 199 yuan to 999 yuan, treating consumers as leeks!

As for the video that bypasses water and rice, it's fake, it's a special effect, it's a pre-programmed route...... Highly educated technical personnel of large companies came forward to say that they were taking care to crack down on counterfeiting.

They are so confident and unified to Minglin Company because they are sure that the other party is not able to hire talents who can solve this problem.

Such talents will not choose to work in this kind of company, and they have long been poached by large companies!