Chapter 161: What Life Looks Like (11)

After visiting the kitchen, guest rooms, and even the warehouse, the two found a place to sit down, and waited for a long time but no one came to receive them. Yu Yan was even more strange in her heart, why did they let us visit? You know, they don't know us.

With this question, she asked her husband. Fang Yu laughed and said, "Look here, there are no people, the popularity is gone, I guess those two security guards are also ready to go out." ”

Yu Yan frowned and said, "Are we really going to take over such a mess?"

Fang Yu smiled slightly, and asked instead of answering: "If you take over, I mean if, what are you going to do?"

"The customer is God, if you want to retain customers, let customers come at ease, go to satisfaction, we must introduce ten guidelines. ”

"Oh, please Chairman Takami. With that, Fang Yu actually took out his notebook and began to record it seriously.

Yu Yan couldn't help but laugh: "Do you need this?"

Fang Yu said: "The chairman's teachings are like thunder, and they must be taken seriously and dare not slack off." ”

"You're going to spoil me. ”

"Spoiled you're also my wife. ”

Yu Yan said softly: "I will always be your wife, others can't take it away, don't worry." ”

Fang Yu smiled and said, "Since this is the case, I will rest assured, please ask the chairman to express his opinion." ”

Yu Yan tilted her head and bit her lip gently, Fang Yu looked at it, and laughed in his heart, no wonder Fang Zheng and Fang Yuan were like this, it turned out that this thinking appearance would also be inherited.

First, 100% healthy and non-additive: all dishes do not add monosodium glutamate, chicken essence, coloring and other non-beneficial food additives, respect the raw materials, the original color and taste.

Second, fresh and good ingredients do not stay overnight: the raw materials that have been roughly processed are emptied on the same day, and the unprocessed ones are stored in the refrigerator for no more than 48 hours.

Third, the dishes will be served within 30 minutes: If necessary, all the dishes ordered by the guests will be served within 30 minutes after the order, and the dishes will be served free of charge.

Fourth, unconditional return and exchange of dishes: whether the dishes are of quality or out of taste, they can be returned or exchanged for other dishes.

Fifth, ensure the supply of recipes and dishes: If the signature dishes that the guests rush to come are sold, they will taste them for free next time, and they will be informed of the sales after the order is placed, and the equivalent dishes will be given.

Sixth, bear the responsibility for miscalculation of bills: when the bill is overcalculated, the difference will be doubled, and the bill will be undercalculated when the bill is paid, and there will be no recourse to the customer.

Seventh, the wrong dish is given for free: If the waiter puts the dish from another table on the wrong table to the table of other guests, it will not be served away and will be given for free.

Eighth, the kitchen accepts customer visits: break the stereotype of the catering industry that the kitchen is heavy and idlers are exempt, change the dirty and messy Chinese kitchen, and accept the supervision of any guest.

Ninth, service negligence, fine punishment: if the guest feels neglected, complain to the competent office and the guest will issue a fine of 30-100 to him.

Tenth, complaints and suggestions will be rewarded: If the guest has a complaint or good suggestion, please call the general manager 1381527****, we will be rewarded.

Yu Yan said solemnly: "Remember, remember, this is our top ten promises to the guests of Zhengyuan International Hotel." Never change!"

"Well said!" a voice came out from inside, ah, it was Huang Hao!

"Brother, why are you here?" Yu Yan jumped up in surprise and ran over to give him a warm hug.

Huang Hao smiled and said: "Your husband told me the plan yesterday, no, I got rid of the original one at a low price, and went straight to you with the money." ”

Yu Yan couldn't help but reproach softly: "Brother, are you too impulsive, we haven't decided yet." ”

"Originally, I thought so, but since my brother invited me, how can I excuse myself!

"Brother Huang, that's a good point!" Fang Yu stroked his palms and laughed, and the two brothers hugged warmly.

Huang Hao said: "I heard my sister's words just now, and I think it makes a lot of sense! Look at my sister, there is a powerful aura in her gestures, this kind of thing is not common people." This chairman, sister, you deserve it!"

"Brother......

Huang Hao laughed: "At work, you have a strong aura, which can deter anyone, look, in life, you are a little woman's demeanor, this kind of character, the contrast is very great." ”

Fang Yu also followed with a haha, and said, "Brother Huang doesn't know, I like her like this." Work belongs to work, life belongs to life, it can be clearly divided, and it can be carried clearly. ”

"It turned out that you taught it. Huang Hao smiled, "When I have a wife, when will I teach." ”

"Then I'll teach you while you're away. ”

"Then you can go home and kneel down noodles. ”

The two laughed and lit a cigarette as they sat down.

Fang Yu said: "Before I get down to business, I still have one more person. ”

With that, he made a phone call and went out, and after a while, a man trotted in. This person seems to be familiar, but I can't remember where I've seen it.

Fang Yu introduced to the visitor: "This is Jin Yuyan, the chairman, this is Huang Hao, the general manager, and I am Fang Yu, the general manager. Chairman, general manager, he is what I want to highly recommend, Zhou Yi. ”

Huang Hao nodded, motioned for him to sit down, and then said, "The person that my brother has a crush on must be right." What did you do before?"

Zhou Yi said: "Hello chairman, good two general managers, my name is Zhou Yi, I used to be a security guard, and I have been a security guard in all walks of life for 20 years. ”

Huang Hao said: "Since my brother likes it, he naturally has nothing to say." ”

"I know that you work hard and responsibly, and treat your guests like your own family, which is why I like you. Okay, then you will be the head of the security management department in the future. ”

"Thank you to the general manager. ”

"Always be ready to go to work. ”

"Okay. ”

Seeing Zhou Yi away, Jin Yuyan said: "Let's divide the labor like this." I am in charge of the marketing department and the finance department, Huang Hao, you are in charge of the purchasing department, the catering department and the front office department, and Fang Yu, you are in charge of the administration department, the security department and the housekeeping department. What do you think?"

Huang Hao hurriedly replied: "No comment, agree." ”

Now that he's agreed, what else can he do? Fang Yu said: "I also agree. ”

Yu Yan said: "If there are any different opinions, we can all sit down and talk about it, and it is forbidden to deceive." ”

"I'll draw up a contract and each of us will sign it. This is also a guarantee for you and for me. ”

Huang Hao nodded and said, "No problem." ”

"Okay, let's talk about acquisitions. Yu Yan continued, "Huang Hao, ask the people from this hotel to come out, and at the same time, ask them to provide the following information: first: hotel registration documents; second: hotel opening date; third: hotel introduction, including star rating, area, layout, facilities, transportation, etc.; fourth: hotel shareholders profile; fifth: resolution of the board of directors of the company for all transfer of hotel equity; sixth: recent photos of the hotel, including the whole, surrounding environment, interior; seventh: Transfer Quotation and Transfer Payment Method, 8th: 2010 Annual Report and 2011 Quarterly Financial Statements of the Hotel, 9th: Explanation of the Hotel's Debts and Debts. ”

"Okay, Chairman. Refined, capable, quick to react, and thoughtful, Huang Hao began to sincerely admire this sister.

After a pause, Huang Hao said: "Chairman, I have asked this hotel, they have already held the last board resolution overnight last night, as long as we bid more than 90 million, this hotel is ours." ”

Yu Yan said: "It's not as much as they say, you tell them, if they are sincere, bring me all the information, and make an appointment here at three o'clock this afternoon." If it's really worth so much money, even if it's 100 million, we're willing to pay. But if it's only worth 70 million, then I'm sorry, and I don't want to give one more cent. ”

As she spoke, she glanced at Fang Yu and said, "Do you know what the task I gave you is?"

Fang Yu nodded and said, "I will find someone to estimate the actual value of this hotel and give you an answer before three o'clock in the afternoon." ”

"Good. Yu Yan nodded, but she was approving in her heart, she was really my man, who understood me so well.

Yu Yan said: "Also, as the general manager, the following departments are in charge of themselves, and the personnel will be implemented as soon as possible." Don't wait until everything is OK, only to find that there are few people here and there are poor people. ”

Huang Hao said: "Okay, chairman." ”

"Now, let's talk about the annual salary. Yu Yan said, "The country has national laws, families have family rules, and hotels also have hotel rules." In the first-tier cities of Beijing, the annual salary of the general manager of a five-star hotel is about 1.5 million, and that of Shanghai and Shenzhen is generally 1.2 million. As for the profit dividend, I will account for 50%, and the remaining 50% will be divided equally between the two of you. The two of you will do it yourself. ”

Huang Hao immediately made a decision: "I agree." ”

Fang Yu made a small calculation in his heart, in this way, it would be 2.5:7.5, this woman can still carry it.

Yu Yan said: "But there is one thing, Huang Hao, you remember, if you don't make a profit in a year, let me leave immediately." Fang Yu, you also remember for me, bend the law for personal gain, and disappear for me immediately. ”

Huang Hao nodded and said, "No problem, chairman." ”

Yu Yan looked at him and said, "Fang Yu, why don't you speak?"

Fang Yu said: "Report to the chairman, I'm waiting for you to finish." ”

Yu Yan asked, "What do you mean?"

Fang Yu replied: "If you are finished, please tell me, and I will answer." ”

Yu Yan said: "Okay, it's over." ”

Fang Yu replied: "Since you have finished speaking, then I will reply in a unified manner: all agree." ”

"Poof", Yu Yan couldn't help laughing, just now she was a shrewd and capable strong woman, and instantly turned into a little woman's demeanor. The tension dissipated. Huang Hao was stunned and quietly gave Fang Yu a thumbs up.

Why do you feel hungry? Look at the time, it's already 12:30 p.m., no wonder. Yu Yan stood up and said, "Let's go, I'll invite you to dinner." ”

Huang Hao said: "Chairman, meet at three o'clock, there is not much time left, we still have a lot of things to do, so ......"

Fang Yu said: "Wife, ah no, chairman, I also have a lot of things to do, so ......"

The two men looked at each other and shouted in unison, "Let's withdraw first!"

Looking at the two men in the distance in front of her, Yu Yan shook her head with a wry smile, suddenly remembered something, chased it out, and shouted at Fang Yu: "Husband, husband, dear sweetheart, don't forget to go back to your mother's house for dinner at night." ”

In the distance, Fang Yu's answer came: "Baby, I know!"