Lu has traveled with Lipton on most of the time: sometimes with Kumar and Jennifer, sometimes with Gupta and Aimee, sometimes with Madam and the regional director.

This is the first time he has come to Shanghai alone. I heard that the sales in Shanghai were not bad before, and I originally thought that I was just here to urge them to follow up with CFK, but when I got here, I saw a mess. He held back his anger and asked Justin to adjust the numbers of the Shanghai office: in the past year, especially when the Shanghai office was first established and Li Heng was beaten, a lot of goods were shipped, but since he took over, there has never been a box of receivables that have been placed outside, and a large pile of receivables placed outside has not been recovered.

Lu felt that he had to do some research. He stayed here for three days, monolithic, with no breakthrough at all.

On the morning of the fourth day, he continued to ask the people in the office why there was no sales during this time, and Bian Liancheng became angry first: "Who are you, you ran here and shouted, you really treat yourself as a green onion, Lao Tzu has been enduring it these days, you are not endless!" He scolded and smashed two ashtrays.

The people in the office were calm, but Lu was completely stunned! Not to mention that in his past career, even if you add the environment in which he grew up, he has never seen anyone talk like this. Is he crazy? I'm his boss!

Even Chen Yangqing, who had only occasionally coordinated in the past few days, stopped talking. For Lu, this is also a problem of life beyond the outline: although he is out of anger, he is not sure how to react:

And scolded him? Impossible, I never swear, I don't even swear;

Reason with him? This is the fourth day, and it makes sense, this person won't be scolding today;

Leave him behind and walk away? I'm his immediate boss, and I'm always going to solve it;

Silence? The chest is jammed, and it's too wretched!

At this time, the only way to look decent is to walk back and forth in the office without talking. Don't speak, so that the other person can't be sure what you're thinking; Walking back and forth shows that you are thinking about how to deal with it can cause a sense of stress on the other person.

Lu took out his phone and called Lei Yue'er. Seeing that the level of this rabble is not much higher, in order to keep it secret and deter the other party, he speaks English. He reported the current situation to Mr. Lei, saying that he wanted to fire the entire office. Lei Yue'er said happily on the phone: "No problem! Lu finished the call, put away his computer, picked up his bag, and left the office with his head held high.

Although Chen Yangqing didn't understand what Lu said on the phone, he felt that his reaction in one go was very handsome! As soon as Lu left, she asked Bian Liancheng, "What are you doing here?" Aren't you going to keep doing it? Bian Liancheng said sullenly: "It's time to close the net, Baowen has been discovered, and it is estimated that it will be there for us soon." Instead of this, it's better to tear your face now, take the money and leave early! ”

Just before Lei Yue'er planned to notify the dismissal of the owner of the Shanghai office, she actually received a fax from Chen Yangqing, telling the company that they had changed a sales representative, and a young salesman had asked to quit for personal reasons, and they had added a sales representative Qi Hong, who was nearly 50 years old, to come in. This is the lowest-level post in the whole office, and seeing that the overall adjustment is about to be made, Lei Yueer did not raise any objections.

As soon as Lu returned to the Guangzhou headquarters office, he reported to Gupta and Lei Yue'er about the situation in Shanghai. Although Gupta has always thought that the style of the Shanghai office is very different from that of the entire Lipton and Youjia, it is still a big move to drive them all out, and he wants to go there himself before taking action. After thinking about it, he decided to call Aimee with him, Aimee became more and more like his eyes and ears, which could help him judge the situation, and he also wanted to learn more about the origin of the manual.

Ning Qian travels with Gupta very frequently, and in order to be in a hurry, it is common to buy a hamburger wherever she goes. More than half a year ago, Ning Qian found that no matter which city she went to, the number of CFK stores was obviously increasing, and as long as she passed by, Gupta would deliberately go in, stand inside and look carefully, thoughtfully.

Ning Qian called PT to ask if Hong Kong's CFK used Lipton, PT babbled a lot, and the conclusion was: Of course it works! Ning Qian asked how PT Youjia Hong Kong was supplied, and PT said a bunch of things, the main point is: not only sell goods, but also sell solutions.

PT can describe all the details clearly, but because he is not good at writing, he cannot form norms and systems. Ning Qian asked PT for help, can you find the text information provided by Hong Kong Youjia for CFK, in any form.

When she learned that Fang Gang had been training in Singapore for a period of time when she first joined Lipton, and now she has been in close communication with Singapore, she approached Fang Gang and asked him if he could help find Youjia Singapore to provide products and services for the supply of CFK.

When Edward and Justin joined, she wasted no time in asking them how to serve international restaurant chains in the Netherlands and the United States.

After inquiring around, she had a general direction in her mind. Usually, as long as she has a little time, she will be in the CFK store, observe their on-site operation process, and figure out how to do it, so that the waiter can move the least, the shortest time, and the customer feel the best. After receiving information from different countries one after another, she compiled a prototype of the operation manual.

In order to ensure the quality of her products and services, she turned to Fanggang to provide support – the R&D and quality inspection department in charge of Fangside to help her validate, test and revise the process. Fang Gang didn't think much about it, knowing that Ning Qian must be very cooperative with the development of customers, and even worked overtime to help her on weekends.

In fact, there are many people who have spent months working this thin manual.

When Gupta heard about this process, he had mixed feelings. He asked Ning Qian: "Then what if I didn't ask you to meet this customer temporarily?" ”

"As soon as I knew that the company was following up with CFK, I would definitely take out this manual and provide it to the customer. It's definitely not okay to just sell things, after all, the nest has been supplying them for so many years, and it's not easy for us to dig in this corner! Ning Qian said calmly.

"What if the company never intended to develop this customer?" Gupta pressed back.

"Then I'll follow it myself at the right time. Isn't it when we sell to find customers? Boss, you don't dislike us for taking the initiative to develop customers, right? Ning Qian and Gupta joked.

In fact, Gupta and Ning Qian both knew that although they had been recommended by Mr. An, they wanted to sell the goods into CFK, which was just a bad start, and they didn't know how many difficulties were waiting in line for them.

Gupta and Ning Qian came to the Shanghai office, and the situation was not as bad as Lu said, at least Bian Liancheng's attitude towards Gupta was still relatively polite, but his eyes didn't sweep Ning Qian. Chen Yangqing was very affectionate to Ning Qian, took her hand and asked for warmth, saying that she had lost weight.

Before she learned that Ning Qian was coming to Shanghai, she specially called Ning Qian and asked her to bring her a box of kiwifruit from Guangzhou. When she received her call, Ning Qian was telling Judy and Spring to prepare for the press conference in Zhengzhou, she only remembered the peaches, and hurriedly bought a box at the airport.

When she handed it to Chen Yangqing, she couldn't cry or laugh: "I'm talking about kiwifruit, not peaches!" You can't tell the difference between these two peaches, right? Then he said, "You only have a job, and your ability to live is so poor, what can you do if you can't get married?" She treats Ning Qian exactly like she treats her own children, talking about chicken and dog family social themes, and hardly talks to her about work.

However, the other young people in the office were very happy to see Ning Qian. When they beat Li Heng together, they get along day and night. The deep friendship between young people who fight side by side in a relaxed and casual way is not something that people like Bian Liancheng can understand and care about. In his opinion, the things that Ning Qian did were not important, they were just a bunch of young people's nonsense. He didn't care if they won the fight, nor did he care if they won the war. Now that Ning Qian is talking and laughing with those young people, he also thinks it doesn't matter, as long as she doesn't bother him to ask questions and do this and that.

Gupta asked Bian to take them to a meal with Shanghai's largest dealer. Strangely enough: Lipton has been selling in Shanghai for more than two years, but no one has seen a single dealer except the people in the office. The name of the dealer is familiar in the sales department, but it only stays on the orders and invoices, and it is unknown what the person in charge looks like and where the company is located. These customers are all paper customers.

However, for such a long time, it is true that no one has proposed to meet the dealer, and everyone tacitly assumes that this is a matter for the Shanghai office.

Bian Liancheng saw that Gupta insisted on having dinner with the dealer, so he could only invite the only dealer who could get his hands on it, Jia Huaxu, the general manager of Shanghai Ye Tea, to come out. This time, Lao Bian put his heart into arranging a high-end restaurant in the exhibition center on Yan'an West Road. Jia Huaxu is 59 years old this year, and as the general manager of Yecha, a state-owned enterprise, he has both the determination to stand on the last shift and the selfishness of not wanting to retire.

Becoming a distributor of Lipton, Jia Huaxu took the initiative to find the door after hearing that Lipton had an office in Shanghai. He didn't know that the day he went was actually the second day of Bian Liancheng's post, and seeing that there were leaders of state-owned enterprises who personally came to the door to discuss cooperation, Lao Bian was still very active at that time.

With the growth of Lipton's sales, there are more and more arrears of Ye Tea, and every time the company's business department asks the sales to collect money, Bian Lian Chengdu secretly reminds Mr. Jia not to forget that he is carrying it, and Mr. Jia provides some tangible benefits to Director Bian from time to time. Mr. Jia believes that only Bian Liancheng can protect him, and everyone else is far away from the emperor of the sky.

During the meal with Jia Huaxu, Gupta kept asking some business questions, such as what channel Mr. Jia and his company sold the goods to, how much inventory there was now, where the goods were usually stored, and when they could pay for the goods that had not yet been paid to Lipton. These questions, according to reason, Bian Liancheng, as a responsible salesperson, should be able to answer them fluently, and when Ning Qian translated these questions, Bian Liancheng's expression was completely irrelevant.

Ning Qian asked Jia Huaxu, Jia Huaxu didn't know whether he couldn't answer or didn't want to answer, he was hesitant, and then he suddenly said to Ning Qian with some annoyance: "You little girl, why do you ask so much?" Are you annoyed? Your goods have been sold to us, how to sell them is our business! ”

On this occasion, Ning Qian's role is more just a translator, after all, the general manager is asking questions, and the sales person in charge is also present, so it stands to reason that she should not react to Mr. Jia's words. However, it seems that Mr. Jia regards Ning Qian's translation of Gupta's question as Ning Qian's own question, whether it is really misunderstood or deliberately misinterpreted, in short, his current spearhead is pointed at Ning Qian.

From Jia Huaxu's expression and tone, Gupta could see how bad he was about Ning Qian. Gupta asked Ning Qian what he was talking about, and Ning Qian smiled and said, "I haven't understood what he's talking about, let me understand it a little more clearly." Ning Qian calmly turned around and said to Jia Huaxu:

"Mr. Jia, what are you worried about?" Her expression was smiling, but her tone was unquestionable, and there was a coldness and sternness in her eyes, which made Jia Huaxu, an old Jianghu, shudder a little. Jia Huaxu didn't understand: why was he stared at by this yellow-haired girl all of a sudden?