Lead:

An excellent manager needs to be good at listening to different opinions, which will enable you to fully estimate the situation of things before making decisions, as well as think of the consequences of things, so that your decisions do not deviate from the direction of enterprise development, so that enterprises can operate on a normal track, which is rational economics.

An excellent manager needs to be good at listening to different opinions, so that he will fully estimate the situation before making a decision, and think about the consequences of what happens, so that the decision does not deviate from the direction of enterprise development, so that the enterprise can operate on a normal track, which is rational economics.

As a prominent business leader, Alfred Sloan's work on the reform of American business is unique. His vision, mind, wrists, and energy are all superior to others. He founded the Kingdom of General Motors and pioneered modern management practices. Sloan served as CEO of General Motors for 30 years, and his leadership and achievements have become legends in American business circles.

On one occasion he chaired a meeting to discuss an important decision, and after a wide range of speeches, he said: "It seems to me that we all have a complete consensus. The attendees nodded in agreement, but Sloan suddenly changed his words: "Now I adjourn the meeting!" This issue is deferred until we can hear different opinions. The participants were stunned for a moment, and then they all smiled heartily. As it turned out, Sloan avoided a bad decision.

Sloan has never relied on "gut feeling" in his decision-making, he said, "No decision is made until there is a disagreement." Sloan knows that decisions that only get applause are not good decisions, and that the consensus is because everyone is not doing their job seriously and not completing their preparations. What he wanted was dissenting opinions, and he actively urged them to arise.

When Sloan first joined GM, GM made only 12 percent of the U.S. auto market, but by the time Sloan retired in 1956, GM's share had risen to 56 percent. When Sloan summed up the lessons of General Motors, he deeply realized that the key to the success or failure of an enterprise lies in whether the decision is correct. If the decision is correct, even if there is a point deviation in the implementation, it can be compensated; Mistakes in decision-making are the biggest mistakes, and it is difficult to remedy them by any measures in implementation.

Sloan's generosity in encouraging employees to disagree with decisions encourages mid-level executives to voice their objections to decisions, even in the face of the company's C-suite, without worrying about jeopardizing their careers.

Sloan never wants GM to get involved in any of the conflicts that would undermine the company's smooth operations. During his tenure as President of GM, he created special committees and held regular and occasional round tables to meet a variety of needs. Sloan stressed that these committees must have decision-making powers. Before implementing these decisions, the Committee listens to the different views of its members.

When hearing objections, companies should follow the following three principles: first, encourage members to exchange opinions with each other; second, to let members know how to reflect those opinions; Third, never punish people who are overly aggressive for raising objections. These three basic principles contain a practical system to ensure that the company's management can hear different opinions.

If the company's top management does not pay attention to the differences of opinion that have arisen, let alone believe that such differences are conducive to solving problems, this will not lead to openness and honesty in their work. In many companies, the leader says how to do it, and the employee just needs to obey whatever he does. In this way, the leader will not find the problem and will not solve the problem that has arisen.

A good decision is often the result of listening to different opinions, brainstorming, and repeated comparisons. As a decision-maker, in the decision-making process, we should be good at listening to different opinions, be able to listen to different opinions, and repeatedly demonstrate, so as to obtain the scientificity and reliability of decision-making, so as to ensure the sustainable, healthy and stable development of the enterprise.

Enterprises must actively encourage those who boldly express their views, it is an effective method in modern enterprise management, this method can provide managers with a scientific basis for decision-making, can make enterprises develop in a rational direction.