Lead:

If a house has a broken window and no one repairs it, someone else may get some kind of hint and break more glass. In this atmosphere, other windows will be broken by more people, and in serious cases, the entire building may be demolished. This is the "broken window effect" that political scientist Wilson and criminologist Kailin summarized through observation.

Every day when Wang goes to work in the company, he has to pass by a building. This building has a lot of glass, and it is very dazzling, and it looks very beautiful. One day, he suddenly noticed that the glass of one of the windows upstairs had been broken, and the broken window was extremely incongruous with the neatness and beauty of the whole building, and it was particularly glaring. After some time, he was surprised to find that not only had the broken window not been repaired in time, but that many windows with broken glass had been added to the whole building.

This story tells us that if a house has a broken window and no one repairs it, someone else may get some kind of suggestion and break more glass. In the near future, other windows will be broken by more people in this atmosphere, and in serious cases, the entire building may be demolished. This is the "broken window effect" that political scientist Wilson and criminologist Kailin summarized through observation.

The "broken window effect" abounds in life: an unlocked safe may make people who are not greedy greedy; For violations of the company's procedures or integrity regulations, the relevant organizations have not taken serious action and failed to attract the attention of employees, so that similar behaviors are repeated again or even many times; For the behavior of not paying attention to cost-effectiveness, the relevant leaders do not take it seriously, so that the wasteful behavior of subordinate employees is not corrected, but becomes more and more serious; If a stain appears on a wall and is not cleaned off, the wall will soon be covered with messy and unsightly things; And in a very clean place, people will be embarrassed to throw garbage, but once there is garbage on the ground, people will not hesitate to litter without any shame. These are all manifestations of the "broken window effect".

The "broken window effect" enlightens us that the environment has a strong suggestive and inducing nature, and the first window that is broken must be repaired in time, that is, the management and co-ordination of work and life must be prevented, that is, as the saying goes, "don't take the good as small and do nothing, don't take the evil small and do it".

In enterprises, the "broken window effect" can also be seen everywhere. If managers ignore these small loopholes, they may cause serious problems because of the "broken window effect", and will also become a "bottleneck" for the continued development of the enterprise, which means that once the enterprise encounters a "broken window", it must strive to repair it in the first time, and the harm caused by the "broken window effect" can greatly damage the vitality of the enterprise.

There is a small company in Japan that rarely lays off employees. One day, after working on the cutting table for a while, the senior employee Inoue removed the protective plate in front of the cutting knife and set it aside. There is no protective baffle, although there is a safety hazard, but it will be more convenient and faster to do the work, so that the work can be completed more quickly. It was really unfortunate that Inoue's actions were caught by the boss who inadvertently walked into the workshop to inspect.

The boss was so angry that he immediately put on a protective gear, then stood there and loudly reprimanded him for a long time, telling him to go to the office and talk later. When Inoue arrived at the office, the boss said, "As a veteran employee of the company, you should know better than anyone what safety means for the company." It doesn't matter if you have completed less work and realized less profit today, it is a big deal that we will make less money, but because you have removed the protective baffle and an accident occurs, resulting in the death or injury of the company's employees, then the company will never be able to compensate. ”

As a result, Inoue was fired by the company. On the day he left the company, Inoue shed tears, in the past few years of working in the company, Inoue has created a lot of achievements, and there have been many unsatisfactory places, but no one in the company has ever said no to him. But this time is different, Inoue knows that this time he encountered something that the company is taboo.

In response to the rapid rise in the crime rate of New York's subway, the New York City Transportation Police Chief Bratton took a measure to call on all traffic police to seriously promote the law on "quality of life". It turned out that one out of every seven fare evaders was a wanted person; One out of every 20 fare evaders carries a murder weapon. As a result, starting from the arrest of fare evasion, the crime rate in subway stations has actually dropped, and law and order has improved significantly. His approach shows that petty adultery is a breeding ground for violent crime. The vigorous rectification of these seemingly minor but symbolic violations has greatly reduced criminal offenses.

There is a quality management activity in Japan that is known as the "red card operation". Japanese companies put warning "red cards" on oily and unclean equipment, and also put "red cards" on the dead corners of offices and workshops where dirt is hidden, so as to promote their rapid improvement, so that the workplace is clean and tidy, creating a neat and orderly working atmosphere. In such an atmosphere of positive cues, everyone follows the rules and works hard.

Therefore, leaders in management practice, must pay attention to those very small, slight "small mistakes", there is a "broken window", if not dealt with in time, it will not only trigger the chain reaction of "smashing the window", harm to the operation of the enterprise, will damage the interests of the enterprise. Therefore, after the "broken window" appears, it is best to solve the contradiction as soon as possible with a quick knife and sharp means, so as not to let the public's hot eyes focus on your sore spots, and then throw the stones in your hands over, smashing you all over the body, even to the point that it cannot be repaired.