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Listening to his careful explanation, I felt full of energy. I am really lucky to be able to work with Mr. An Yang. ”

Gu Qingqing looked at Lin Sen and said disapprerovingly: "Only those who understand the truth will feel benefited, if it were me, I would definitely be half angry with An Yang's poisonous tongue." That guy is not only venomous, but also loves to be sarcastic. “

Miss Lin Sen looked incredulous when she heard Gu Qingqing's words.

"Mr. An Yang is not that kind of person, but he is more strict in his work."

“……”

Gu Qingqing thought to herself, it seems that Miss Lin Sen is an admirer of An Yang.

She had never asked her a question like this before, so she thought she probably wasn't poisoned.

According to Gu Qingqing's observations, almost all of the female employees here are supporters of An Yang.

Miss Xia Ye and Miss Yuanyuan, who had served in foreign hotels, had not only helped him set up the An Yang Fan Club, but also circulated information to other departments. Three years ago, she was a flight attendant who flew overseas, Miss Tada, who left her job and divorced a year after marriage, and Miss Chiya, who graduated from the secretarial school most seriously, are all his supporters.

With the addition of Miss Linsen, there are five female staff members.

"You're going to be working the night shift from today, right?"

"yes, I'm more nervous than when I had a reception in the reception room."

"How so? There were more than 1,000 people who came that time, but this time there were only about 60! "The opening reception of the hotel held last week welcomed about 1,200 VIPs from the political, financial and entertainment circles.

During An Yang's hospitalization, Gu Qingqing has been helping him do liaison work, and he himself has not been idle, almost every day he snuggs in the phone room to participate in the discussion of the meeting. Although he was scolded by the nurse several times, this drinking party was so big that it might be too late to deal with it if An Yang was discharged from the hospital.

An Yang is responsible for the sorting of vehicles, entrances and the guidance of vehicles.

Because most of the guests come by private car, or by taxi, there are only a handful of customers who come by bus. Four Seasons Hotel has five car parks.

The largest can hold 600 units, and the other two can hold about 200 units combined.

However, 800 units were not enough, so the hotel borrowed parking lots from nearby churches and schools to solve the problem.

In terms of liaison, the hotel rented a special switchboard for Siwen.

On the issue of traffic control, the hotel expects that if 900 cars arrive or leave at the same time, asking guests to wait for 20 minutes or half an hour will inevitably cause protests.

There are quite a few examples of cocktail parties held by foreign restaurants that are not perfect in this area.

So the first thing An Yang did after being discharged from the hospital was to rehearse the use of the parking lot that day.

A week before the start of the reception, An Yang simulated various situations that would occur that day with a projection in the conference room every day, and asked the nearly 100 staff members who participated in the reception that day to imprint it in their minds and then conduct field drills.

In addition, as a precaution, the hotel also asked about 20 taxis from nearby taxi dealers to help, and spent three days practicing all the taxis. As a result, the effect of the day was surprisingly good, only making the guests wait for eight minutes, no one protested, and An Yang was of course highly praised.

I remember that I had just been hired by your award and spent every day in front of MAC.

It was not difficult for Gu Qingqing to type computer documents, so she buried herself in the conference room and the manager's room for the past few days, and slammed the documents according to An Yang's instructions.

…… Now that I think about it, everyone was very kind to her back then......

When Gu Qingqing propped up his head and thought about these things at the table, Qingqing! An Yang's voice came from the hall.

If a guest arrives, this guy won't dare to scream like that! Gu Qingqing ran over, and An Yang told her to go inside.

"Ah, raincoat."

"And the umbrella stand and the umbrella cover. There are about 700 umbrella covers. “

It's Friday, and he's probably even counting the number of guests who will come to dine in the afternoon!

Gu Qingqing quickly ran inside after greeting Mr. Li Xuan, who was standing with An Yang.

The staff room and guest room, which can only be accessed by the staff, happen to be back-to-back.

The hotel has a garden on the first floor, and 40,000 trees are planted in the garden, so naturally the counter and manager's desk are located on the third floor.

There are two restaurants and a café on the third floor.

A little bit further inside, there is also a staff cafeteria, warehouse and housekeeping.

The staff lockers and lounge are on the 5th floor.

The time was already close to nine o'clock, and some other shops should have started to prepare for business, Gu Qingqing tidied up his appearance and walked in the corridor.

Everyone who works here knows that Gu Qingqing is An Yang's stepsister, and she dropped out of high school.

“…… Ah, I forgot to take stomach medicine. “

My stomach, which didn't hurt too much in the morning, now I don't know if it's because of nervousness, but it's starting to ache faintly.

However, Gu Qingqing thought that this was probably a psychological factor, as long as he endured it, it should pass.

When passing by with other staff, Gu Qingqing would say good morning to them. Although they all looked at her without a work coat with strange eyes, they all greeted her cordially.

Gu Qingqing was wearing a black suit today, which was particularly eye-catching among the managers and staff in olive uniforms.

…… It's better than just one person wearing a black Anyang.

An Yang is the director, so he is the only one who is completely black, and he looks very angry at first glance.

The uniforms of the Four Seasons Hotel are designed according to the job title, but because of the name of the hotel, green is the basic color.

In addition, male and female employees should not have longer hair than their shoulders, and male employees should not have long hair.

Shuttling among the staff who were preparing to go to work, Gu Qingqing walked through the passage of the staff hall to the door of the warehouse with raincoats, only to find that the door was locked.

“…… The key can't be in the counter, right? “

An Yang seemed to have told her before...... However, it seems to be before the opening reception, so her memory is a little vague.

Gu Qingqing just wanted to make an internal call to ask the person at the counter, but she happened to see a counter staff walking towards her. Although he was wearing civilian clothes, Gu Qingqing thought that he must be on duty at nine o'clock, so he shouldn't be in a hurry.

"Good morning! Excuse me......" However, he glanced at Gu Qingqing coldly, shook his hand and hurriedly left from her in a hurry.

Lapse. He seemed to be in a bad mood.

This time, Gu Qingqing walked into the staff cafeteria and asked a person who should be a doorman, "Uh...... Good morning. Excuse me, where do I get the key to the warehouse? “

"What are you going to do?" He asked Gu Qingqing without raising his head while eating instant noodles.

"Because of the rain, the director asked Gu Qingqing to get some rain gear to the manager's room......"

"Then you go ask the director!"

Neither can this guy. If he keeps asking, he'll be annoyed.

When you're in trouble, it's better to find another goal.

Gu Qingqing lowered his head and said "I'm sorry" to him, and when he was about to turn around and leave, he heard him ask in a low voice: How long do you want to stay?

Gu Qingqing turned her head and saw him staring at her with thick lips and chopsticks.

"You're the assistant hired by Director An Yang, right?"

"Yes."

Although there were not many people in the cafeteria, probably everyone heard him.

"How long are you going to stay?"

"I don't know, director, he didn't say."

"So that means it's possible for you to stay here forever?"

Gu Qingqing's heart skipped a beat. Although she signed a contract with An Yang, the time has not been decided.

She had a hunch that if she said it now, she was studying hard in order to keep doing it at this hotel, and something like that, it might make today's important day a bad start.

I had to shut up.

"Uh...... I'm still in a hurry to leave. “

"The key is in the guardhouse."

Be. Although Gu Qingqing said this, he was cursing him in his heart.

Thankfully, she remembered that the key wasn't in the guardhouse! Braised people! It seems that she can't count on the people here anymore.

When Gu Qingqing wanted to make an internal call to ask Miss Lin Sen, she was grabbed by the old man who bought cigarettes at the vending machine in front of the entrance and exit of the restaurant. This person is also a doorman, but he is the doorman's squad leader, Mr. Li Gu.

"Are you going to give us a raincoat?"

"Yes, yes."

"That's good. The key is here, you come with me. ”

The guy eating instant noodles kept staring at Gu Qingqing and them with a cold gaze.

When they reached the corner of the pathway, Gu Qingqing nodded to Mr. Li Gu with a sigh of relief.

"Thank you."

"Didn't your brother tell you?"

Mr. Li Gu took a cigarette in his mouth as he walked, and walked to the stairwell next to the elevator to prepare to go down to the next floor.

Yes! I remember! The keys are in the crime prevention center on the second floor!

"It's in the crime prevention center, right?"

"Yes, that's right. Do you remember? “

Mr. Li Gu, who looked to be over fifty years old, had naturally curly hair, dark skin, and a pair of glasses.

The uniforms of the porters look a bit like military uniforms, and if the expression is serious, it will make it feel unapproachable. But if you listen to the relaxed tone of his voice, you will see that he is an amiable and good old man.

"He's told me before, but he says it once and doesn't say it a second time......"

"Oh! It turned out to be the education of iron. “

Looking at the narrow smile on his face with a cigarette, Gu Qingqing scratched his head embarrassedly.

"His personality is a little awkward......"

"Is Mr. An Yang so strict with you? However, we all learned how powerful he was last time at the opening reception. He's got a good head, so he's in control, and few people like those fools in our department can understand just by explaining it. Who told them to be all idiots who have cars but don't know how wide they are...... That time can only be said to be a miracle, please help me convey to the director, please give us a little more time next time. “

"Yes."

"Be sure to tell him."

"Yes, I know."

Mr. Li Gu patted Gu Qingqing the back and accompanied her to the crime prevention center to get the key.

Gu Qingqing would relay Mr. Li Gu's words to An Yang to know, but she would not tell him about the unkind treatment.

Gu Qingqing pushed the cart with an umbrella stand, umbrella cover and raincoat, and the more she thought about it on the way back to the manager's desk, the more annoying she became.

Although there are people like Miss Lin Sen who can't say anything, there are also people who don't like her. It's inevitable.

It's hard enough for her to work in such a bad time now, and it will certainly be dissatisfying for someone like her who hasn't even graduated from high school to be able to work under An Yang and come and go freely.

Gu Qingqing must, under An Yang's instructions, count the number of participants at the plenary meeting, and then report to him, and often have the opportunity to talk with Miss Yuanyuan.

Miss Yuanyuan is the assistant to the hotel manager. Although she is an assistant, she is very different from her assistant who plays tricks, she has to supervise all the affairs of the hotel in place of the manager in the United States, and then report to him regularly, and everyone says that she should be the first person to be the next manager.

She is an American-born mixed-race child with six years of experience working in a hotel.

Her brain not only turns fast, but it is easier to grasp the shortcomings of others than ordinary men, sharp and strict, strict punctuality and fast talking, and a super memory that never forgets.

To be honest, it's like a female version of An Yang.

Because she was the only one who was indifferent to An Yang's appearance, Gu Qingqing still liked her.

Sometimes she saw Gu Qingqing running around, busy coming and going, and would shout at her to work harder! When I returned to the manager's room, I didn't see An Yang.

"Can I put this in there, please?" Although Miss Lin Sen seemed to be writing something, she came over as soon as Gu Qingqing spoke, maybe An Yang had an explanation, right?

"Hang the raincoat first, and the umbrella stand can be taken outside. Although it is said that it will rain after noon, it may be soon. “

Gu Qingqing put the umbrella stand by the door and pushed the cart to the crime prevention center to return it.

At nine o'clock, the staff gathered in the reception room for a meeting.

With the addition of one staff member each staying at the gate, service, counter and manager's desk, there are a total of 24 key staff guarding the third floor.

According to the number of staff at the gate, service, counter, and manager's desk, the number of staff is four, eight, seven, and five.

"It's already raining lightly outside, and the ground is wet and slippery. Please remember to place a mop behind the screen so that you can wipe it? ”

"Yes." The expressions of every staff member in the room are serious and serious. No one would take their eyes off An Yang and Miss Yuanyuan, who were standing opposite them.

“…… The 7th, 8th, 10th and 12th floors will be open for three consecutive days starting today. In addition to these floors, if anyone wants to visit other floors, I will divide them into two tiers of 45 minutes each at 7 and 8 o'clock tomorrow and the day after tomorrow. I hope that you will try your best to adjust your class schedule and actively participate. “

"Can I visit the Honeymoon Suite?" Miss Yuanyuan was already smiling and answering the service department's inquiry.

When she put it down, her waist-length brown hair was tied high on top of her head, and a few strands of fine hair hanging down from her ears set off her face as small and delicate as a doll.

Although she is not a beautiful woman who makes her eyes shine, her temperament and upbringing exuded from the inside make people's hearts beat faster.

She is only as tall as An Yang's shoulders, and her wrists and ankles that show out from under the three-quarter sleeves and straight long skirt are quite slender, and she doesn't give the impression of being tough at all.

"On these two days, the presidential suite, which is not usually easy to open, will also be opened. Including the décor and furnishings, this room is worth 80 million. Please look forward to it. “

"Eighty million! It's horrible! “

"It costs 800,000 yes for one night!"

In the midst of admiration, An Yang clapped his hands and asked everyone to be quiet.

"Please speak to the staff from the United States. Also, please try not to use guests as much as possible, this time there are only 30 groups of guests, that is, 60 people, please be sure to write down all their names? …… There were only sixty of them. ”

An Yang's words made the audience silent.

Director An Yang is not wrong. But there is an easier way, if a woman is called Ms. So-and-so, and in this way, the number of people to be counted is reduced from sixty to thirty. “

But there are still thirty of them! Gu Qingqing lowered her head and bit her lower lip to hold back a smile.

These two people are just as demanding of their employees.

Although An Yang's voice was low, it did reach the ears of those standing behind. He has a beautiful and clear tone like a voice actor.

"When you encounter a customer's inquiry, you should answer it immediately. When you're done talking to your guests, be sure to take your time. If you encounter a question that cannot be answered, you must first ask the guest's room number, and then say that we will contact you later, absolutely not to say that I don't know, I will check immediately, please ...... later. We want our guests to resonate with our spirit of challenge. An Yang's last resonance made Miss Yuanyuan nod her head happily and frequently.

"Exactly. These three days are called exercises, but they are not exercises. Regardless of success or failure, your name will be asked. Miss Yuanyuan's words caused an uproar in the audience. Even Gu Qingqing was startled and raised her head.

Please clearly state your department and name. Even if the guest has any unreasonable requests, respond calmly. Always put. We'll get back to you later, so keep that in mind. “

“…… Have more questions? An Yang looked around at everyone.

Since there are no problems, the battle is about to begin in earnest.

At ten o'clock, a group of people who knew at a glance that they looked like bosses came in.

At this time, it was already raining outside, and the staff who were in charge of collecting the luggage on the hands of the gate staff and the staff who wiped the raindrops on the shoulders of the guests with towels began to greet the visitors in pairs.

"Welcome to Four Seasons Hotel." Although they were both bosses, they were guests today, so I said that I would greet them in this tone during the meeting earlier.

How to deal with guests who arrive early before check-in is also one of the key points of this review. Miss Yuanyuan said that they don't need to be treated as people related to the hotel in the first place, as long as they are ordinary guests.

"Qingqing, don't you speak English at all?" I will talk to Miss Natsuno, who is going to take guests on a tour of the museum.

Gu Qingqing stayed in the hospitality room because he had to do the work An Yang had to do.

"I don't speak well, and I don't like to study."

"Oh."

Looking at the guide book and writing precautions, she suddenly curled the corners of her lips.

"However, if you don't know English, you won't be able to do this job!"

“…… I know. “

"Why don't you ask the director to teach you? As long as you remember 3,000 words, you should be able to bluff people. "Are you too careful? I always felt like there were in her tone. Hmm...... Not only Miss Natsuno, but the whole floor feels very nervous.

Although Miss Yuanyuan has repeatedly explained, as soon as the automatic door opened, a guest accidentally slipped and fell, and An Yang is now apologizing in the guest's room.

For this reason, the atmosphere of the entire staff suddenly became solemn.