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Gu Qingqing couldn't find a more suitable word to describe An Feng than the word "benefactor".

So, just say that.

"An Feng and Jiang Rui are good people. They will be angry with me and will knock on my head to warn me when they do something wrong. I think they're so smart and they have close friends. I would love to be like them. ”

After Gu Qingqing finished speaking, An Yang stared at her seriously.

If Gu Qingqing was usually looked at by him so directly, he couldn't help but want to look away.

But today, because the room was dimly lit, I had the courage to look at him directly.

"If you can think so calmly, I don't have anything to say."

“…… Well, I guess I'm too anxious. You're doing what you love, but it makes me feel like you've climbed to where you are today without much effort. “

"Absolutely."

The corners of An Yang's mouth softened, and he looked at Gu Qingqing's eyes with a smile.

Being able to make his stepbrother blush, this guy's smile is really dangerous.

It's a little different from An Feng...... No...... Somewhat like and not necessarily.

"I knew it was unrealistic to think that I could get it without doing anything. From now on, I will try many things and find out what I want to achieve the most. “

"Very good, what about cram school?"

At that moment, there was a knock on the door. A woman in a suit walked in.

She approached An Yang's hospital bed with a good person's file in her hand.

As soon as she stood closer, Gu Qingqing realized that she seemed to be a little familiar.

"Alas! It turns out that you are Mr. An Yang's sister. “

"Miss Anna, do you know Qingqing?"

She briefly explained to An Yang that she had seen Gu Qingqing when she went to the hotel on the first day.

She was the assistant to the head of the hotel poached from the United States. In the future, I will have the most work contact with An Yang.

“…… She said she was an assistant, but she was a candidate for the next person in charge! “

"You're too complimentary, Mr. Anyang. My father liked this hotel very much, and said that he would come to inspect it once a month. “

She should be younger than An Yang, and although the tone of her voice is not rude, it seems to be treating her peers, which makes Gu Qingqing a little surprised when she hears it. She thought An Yang must not like this feeling.

However, no matter how he is, he will not make trouble in front of him, so Gu Qingqing thinks that he may hear his criticism later.

"By the way, I'd like to know your policy for the week and when you'll be discharged. If it drags on for too long, in the worst case we will find someone to temporarily take your place until you return. “

Although Anna's voice was extremely feminine, her non-muddy commercial tone made Gu Qingqing very unpleasant.

"What do you mean by delaying too long?" Before An Yang could speak, Gu Qingqing's question had already popped out.

Although An Yang scolded her in a low voice and told her to stop talking, she still couldn't help but ask again.

"Do you think my brother's wrist will never move again?"

This is the first time that Gu Qingqing used the word "brother" in front of An Yang.

Anna's bright lips smiled gracefully. For the first time, Gu Qingqing felt that a woman's makeup could make people's whole face look like the realm of work, without the slightest feeling of tenderness.

"If you can't hold a pen, you can't talk on the phone and record at the same time. Even if a manager has a good memory, as long as he can't write, it is an irreparable fatal injury. “

"An Yang can write with his left hand."

Although Gu Qingqing had only heard her stepfather mention it once or twice, she never wanted to lose to this woman here, and Gu Qingqing didn't think that anyone could replace An Yang's position.

“…… Even if he can write with his left hand, can he hold the phone with his right hand? “

"I think it should be fine."

Hearing An Yang's confident words, Gu Qingqing nodded with satisfaction.

"Instruct the staff to work, strive to achieve performance targets, cooperate with the guests staying at the hotel to ensure the number of staff, and prepare the budget...... And the training of the last new recruit is what you have to do. In today's country, we are probably the only hotel that has such high expectations for a manager, and you have promised us these things, right? “

"Yes."

Anna said too much about what managers need to do at once, Gu Qingqing only heard the third item, and even forgot all the previous ones.

An Yang, who listened to these miscellaneous things and nodded without caring about it, was really a monster...... This woman too.

"Before I go back to work, I would like to apply for additional staff with my personal budget." An Yang only smiled and lowered her head slightly, and Miss Anna had to agree.

"Really? I'll relay your thoughts to my boss. That's all for today, I don't want your sister to stare at me anymore. I'll ...... tomorrow at three o'clock in the afternoon," she walked out of the room like a gust of wind. Gu Qingqing stuck out her tongue at her departing back.

Seeing this, An Yang smiled and wanted to get up. Gu Qingqing hurriedly went over and tried to help him with his left hand.

Their eyes met at a very close distance, and he asked Gu Qingqing funny if he had taken the wrong medicine?

“…… Not really! Because you were hurt for me, of course I should speak for you. “

"To deal with that woman, you just need to adopt a low posture, women are animals who are easily swayed by emotions."

Gu Qingqing had nothing to say, and his expression just now couldn't tell that he was thinking about these things.

Gu Qingqing wanted to ask him the question I wanted to know the most in the past three weeks, I don't know if it's okay?

"Don't you like women?"

“…… Why do you ask? “

"Because I think you're very popular with women, but you're ......"

Gu Qingqing unconsciously whispered more and more, because she knew that her face was starting to turn red again.

It's time for you to go, right? Gu Qingqing only told An Feng and Jiang Rui that they would wait a while.

However, before leaving, An Yang asked Gu Qingqing about the cram school again.

There was no way, Gu Qingqing had to make it clear to him that because he didn't need it anymore, he didn't want to go anymore.

"I want to go to work, so that my body can move more and be in contact with people."

"Really? …… Do you want to come to work with me? “

Yes?

Gu Qingqing thought to herself, she heard it right? She asked again.

An Yang still had his usual calm gaze, but his tone of voice became softer.

"Come and be my assistant. You have to be by my side from the time I go to work and the time I get off work, that's the condition. If you can continue until I am fully recovered and back to work, I will pay you. What do you think? “

Gu Qingqing swallowed in disbelief.

Because that means she can see all the things that the general manager has to do?

To be honest, An Yang who is not suitable for this industry is like taking the wrong medicine! At this time, the nurse finally came to drive people away.

She'll come to see him tomorrow, but ......

If it was tomorrow, would he tell her that everything was a joke?

"Do you think I'm up to the task? Because you've always said I'm not suitable for ......" However, An Yang only smiled on his lips and said briefly, "Come back tomorrow".

An Feng and Mr. Jiang Rui, who were driven outside by the nurse, were waiting for her at the elevator door.

They said she looked as if she had lost her soul.

Gu Qingqing felt as if it was not practical at all to be in a dream.

Sitting in the taxi, An Feng and Gu Qingqing only listened to half of what they said.

A man who makes it his mission to do his job perfectly......

In pursuit of perfection, don't care about building a lie with a smile.

He is her brother, cohabitant, and soon-to-be her boss.

It's just that she seems to be able to understand what he means by the "meticulous" service he often emphasizes.

Although I have only seen it once, it is deeply imprinted in my heart.

Even now, I remember it vividly.

…… This kid must have performed very well after leaving society......

When her mother's words were going back and forth in Gu Qingqing's mind, she didn't seem to be able to think about some questions calmly.

Can she only believe that she will be able to become An Yang's most effective assistant now?

If An Yang asked her to choose, she would gladly accept it.

At that time, he will also have half the responsibility, An Yang's characteristic confident smile.

That day, Gu Qingqing felt that maybe he had been transfused too much blood.

In her dreams, she seemed to have fallen under the magic of a smile, trapped in a nightmare and unable to turn over.

I couldn't sleep until morning.

……

The refreshing wind dried the sweat on Gu Qingqing's forehead.

Although it was already early September, it was still hot to death when I woke up early in the morning.

The old man who stared at the green space knocked the ball out with a bang.

(…… I shouldn't have missed, right? )

Thinking so in her heart, she still applauded vigorously with a smile on her face.

"Good shot!"

"Not yet, it looks like it's hit the pool."

The special manager of AC Insurance Company, who smiled helplessly, scratched his head with his hand, and turned his head to look at An Yang who was standing beside Gu Qingqing.

“…… It's a shame to be almost. “

The guy who wore long sleeves in the 30-degree heat, but didn't sweat a drop, smiled.

"Your skills are truly superb. I REMEMBER YOUR HUNTINGCAP SHOULD BE ......"

"Number 24."

The two laughed and talked in terms that Gu Qingqing didn't understand, they were playing golf.

An Yang was entertained by Li Fei, a special agent of AC Insurance Company, at the stadium in the city, and brought her with him by the way.

This golf course is not open to the general public, nor is it a private course for members, but a special course for the exclusive use of AC Insurance company's staff to entertain customers.

Because today is a non-holiday, there are very few people.

"Your company's general skills are also quite good......

"I heard that Dan has been at the golf club since he was a student."

The two of them bit their ears as they looked at the man who was swinging. Observing other people's skills is also one of the rules of golf.

"Well played!" Gu Qingqing had to say the task that An Yang gave her at the right time.

This time I played really well, and I was one step away from hitting the green.

"Thank you, Qingqing." Blinking his left eye, he gave Gu Qingqing a mixed-race man named Dan, who was An Yang's boss...... That is, the executive director of the Four Seasons Hotel. He was ten years older than An Yang and was an elite member who had just been dispatched from the head office.

After he finished fighting, it was An Yang's turn.

A woman who is about to remove the club from the barrel turns around.

This middle-aged woman who looks to be around forty years old and has a rather elegant temperament is only known to Gu Qingqing and An Yang.

Gu Qingqing remembered seeing her at the opening reception of the hotel last week, as if she was the wife of the executive of a certain company.

Because she had broken the glass that day, Gu Qingqing was still impressed.

……

Gu Qingqing, who woke up before the alarm clock at seven o'clock, was afraid of waking up An Feng and Mr. Jiang Rui, so he tiptoed out of the room.

There are senior staff of hotel groups who have returned from foreign countries to visit their hotel.

At present, the hotel is only open for restaurants, but the opening of the accommodation business is imminent.

An Yang had already gotten up, and they silently walked back and forth between the living room and the bathroom to tidy up their appearance.

The television whispered the morning news and weather forecasts.

Most of their breakfast consists of coffee and bread.

After eating this meal, I couldn't eat anything until noon, and sometimes I was unlucky enough to have lunch. This had already been learned by Gu Qingqing on her first day of work, so she desperately stuffed food into her stomach while An Yang was preparing things.

An Yang barely rested, and when he ate, he was just in a hurry in the reception room. And Gu Qingqing could only go to a convenience store or employee welfare club to buy something casually in just ten minutes.

After An Feng heard Gu Qingqing say this, he would always cook a few meals before going to bed at night.

An Yang never eats lunch boxes with seaweed on them, because seaweed sticks to his teeth and is troublesome to clean up. Each person has three lunch boxes, usually filled with salmon or cod roe, plus quick packets, and sometimes they go to work after eating coarse soup instead of bread and coffee.

After eating the leftover taro, lunch boxes, and soup from last night, they stepped out of the door at the scheduled time.

On the way to the hotel, An Yang drove the car.

"It started raining at noon......"

"What? There is an umbrella in the back seat! “

Gu Qingqing folded the handkerchief he grabbed from the dryer and put it in his pocket, took out the mirror, and checked his teeth and face to see if there was any food.

An Yang didn't answer Gu Qingqing's question, but mentioned that she had repeatedly explained what she remembered at noon the day before yesterday.

"What is the national code of the United States?"

“1“

The time difference is 13 hours less from Chinese time, right?

The day before yesterday, a guest said that he had forgotten something in the phone room, and when Gu Qingqing went to help him find it, he met another guest who asked her the country code for international calls, and she couldn't answer.

At that time, he asked for the US code "1".

After that, An Yang asked for the codes of several countries, but Gu Qingqing did not answer.

"It's easy enough that I didn't tell you to memorize area codes."

"It's not easy! Do you remember? “

"Of course. What do I need to pay attention to when making international calls? “

He continued to ask questions, ignoring Gu Qingqing's protests at all.

"To make an international call in the room, press 0 before dialing the international identification code. Next is the country code, area code, and then the phone number of the other party. “

"You've finally got it on your back."

For today, even when I went to the golf course yesterday, I brought a cheat sheet and carried it violently! However, if he said it, he would definitely be ridiculed by An Yang again, and it would take so long to memorize a phone call.

It has only been two weeks since she went to work in the hotel, and Gu Qingqing has been asked three times by guests about how to make international calls. When she told An Yang, he ordered her to memorize the method.

In fact, in the telephone room, there is a way to make international calls in the bookfolder with precautions.

As a result, when Gu Qingqing told An Yang about this idea, he got a sentence off the line.

The reason for being scolded seems to be that I can't have the mentality of "letting customers learn". Because most customers like to get answers from other people's mouths, and are not willing to refer to the explanations themselves, saving trouble.

The vast majority of guests agree that they can get a satisfactory answer if they ask any staff member in the hotel, and this is also a service that a first-class hotel must provide.

"What do I need to pay attention to when making international calls?"

“……“

Say it!

Gu Qingqing thought to herself that she was really amazing! I didn't expect that I could speak so smoothly, and while I was happy, I kept flicking my fingers.

"Where's the store?"

"There is one on the third floor and one in front of the elevator in the counter lobby."

"Where's the beauty room?"

"On the fourth floor, please make a reservation if you want to use it."

"Where's the photo studio?"

"On the ground floor. When you get off the elevator, head inside on the left-hand side. “

"What should I do when I send and drop off my items?"

"There is a delivery service on the left-hand side of the corridor of the main building, and you can also leave it to the counter for an additional fee...... The storage room is located on the right-hand side of the manager's room, and you can see it when you walk inside. If you are attending a wedding, there is also a storage room near the venue, so please make use of it. “

An Yang said softly, "...... Yes, it's ok. “

Gu Qingqing thought to herself, she is quite good! When she was smug and turned to look at An Yang, she didn't see a surprised expression on his face. Of course, this is just basic common sense for a hotel employee.

"What about the internal number? Manager's room, business service center, counter, room service. “

"It's so fast! Do you say hello one by one? “

"It's you who are too slow. You're the one who wants to dial for me, so how can you deal with it as soon as I speak? “

He was right. Her job is to make phone calls, take notes around An Yang and type documents on a word processor.

Although An Yang writes with his right hand when he is at home, it seems that it hurts as long as he exerts a little force.

Because I was going to play golf yesterday, I asked the doctor the day before yesterday to give me more than pain medicine and external dressing. However, the doctor said that constant use of painkillers would delay the healing of the wound.

Although An Yang said that golf is played with the left hand, and the right hand only has the function of holding the bar......

"Good morning, Director, Miss Qingqing."

"When we entered the reception room before eight twenty o'clock, Miss Linsen had already arrived.

"Would you like tea?"

There was an electric kettle in the small pantry attached to the reception room, and she took out the tea leaves to brew.

"Good! You always come so early. “

"Ahh I'm ready to soak it? ”

Seeing An Yang untie and prepare to change into his coat, Gu Qingqing automatically exchanged homework with Miss Lin Sen. She thought that it would be after nine o'clock if the guests called anyway, and there was still plenty of time.

Miss Lin Sen has a half-length sister's head and is a very hardworking woman.

She's probably less than 1.6 meters, right? However, the female practitioners here are required to wear three-centimeter-high heels, so Gu Qingqing can't tell how much her actual height is.

She smiled and handed the tea caddy to Gu Qingqing, took a newspaper and sent it to An Yang.

At the age of 22 this year, she is the closest age to Gu Qingqing among all the manager trainees.

Led by An Yang at the age of 32, most of the staff in charge of managerial affairs are over 25 years old.

Gu Qingqing brought two cups of brewed tea to them, and glanced at the clock by the way.

Before today, the counter staff had to be located before 8 o'clock, so as long as it was 8:05 a.m., An Yang and Miss Lin Sen would receive yesterday's report and newspaper that they were reading to the studio outside.

The hotel currently has a total of eight men and women working on managerial matters.

Among them, the only one who really has the qualifications of a manager is An Yang, who is the director. The other seven were on duty in the morning, afternoon, evening, and night with the title of secretary.

The morning shift is seven o'clock to pick up the big night shift, the afternoon shift is to work at eight o'clock, the evening shift is to work at twelve o'clock, and the big night shift is to come at seven o'clock in the evening until the next morning.

Since there is no accommodation business yet, there are only lunch shifts and night shifts this month.

"I was so excited that I woke up early in the morning. However, the fly in the ointment is that it rains today. “

Early this morning, for the final inspection before the official opening, the head of the Asian headquarters will come to inspect the inspection. There will also be a field drill for hosting 30 groups of guests for five consecutive days from today as a pre-official start of the accommodation business.

This hotel is located in the sunny district of Beijing. It is an elegant environment where there are various buses passing by the door, but it is not noisy at all.

Although there is an elementary school nearby, the hotel is surrounded by a large green area and the window glass is quite thick, so the noise should not be heard.

The Four Seasons Hotel was formed by the merger of the Four Seasons Tourist Area, which is famous for its wedding venues and tourism business, and the Four Seasons Hotel, which is highly regarded around the world.

The hotel was built with the natural space of the city in mind, and of course the interior is not built.

The area where they are currently located is mainly for lodging business, so it is called an annex to distinguish it from other buildings.

The interior of this "annex" is in a European style.

The walls and pillars are made of logs, giving it a sense of stability.

Starting from the staircase of the hall with the manager's desk, the floor is all made of green marble, and only the sofa in the center of the hall is covered with a blanket. There are a large number of green foliage plants placed on the walls and next to the columns, which may have the function of relieving stress! Although the overall building makes people feel heavy, because of the relationship between greenery and sofas, even Gu Qingqing, a poor girl who is not used to high-end girls, feels relaxed physically and mentally.

Although the design of this hotel is European, you can see domestic porcelain pots, screens, and furniture everywhere, and strangely enough, there is no sense of incongruity at all.

In addition, to bring out the luxury of the hotel, flowers must not be missing.

According to An Feng, who used to work in a flower shop, the flowers in the large vase at the entrance of the main entrance of this hotel cost at least 100,000 yuan.

At first, Gu Qingqing thought about what was the point of wasting so much money on spending, but after seeing the two of them doing it for an hour, he understood their intentions a little.

The main building, located next to the annex, is mainly used as a wedding and banquet venue, so the atmosphere is very different from here.

There is no manager set up over there.

The manager's main job is to provide secretarial services to guests, so it is only available in the annex.

An Yang knew that he had a special mission, so his nerves were often in a tense state.

Although it is not that he does not serve the guests who come to drink tea or eat, in order to completely distinguish the boundaries of his duties, An Yang has handed over the work of leading the guests to the waiters on call at the entrances and exits in order to completely distinguish the boundaries of his duties.

At first, Gu Qingqing didn't like to support others, but after doing it for a long time, he knew that it was actually very important to perform his own duties.

An Yang has a habit of answering the phone as long as it comes in.

No matter how busy you are at work, as soon as the bell rings, you will definitely pick up the phone. He strictly adheres to the principle of not letting guests wait.

Seeing his principles, you will feel that compared with ordinary guests, the service focus of the hotel seems to be more on the accommodation guests. However, this is only a subconscious thought, in fact, he still has the same mentality as ordinary customers.

…… Having said that, only An Yang has experience as a manager, and although the rest also work in restaurants, sometimes they are either at the counter or in the advertising department, and almost all of them only have part-time work experience, and even Gu Qingqing can see that they will inevitably panic sometimes.

Although An Yang didn't say anything, when he went to the manager's desk with him, he could clearly feel a nervous atmosphere.

Anyway, in a few hours, the guests who let them practice will be moving in.

A week ago, I finally prepared all the dispatches for use in the room. Before, although the wallpaper and velvet blanket had been laid out, the bed was not fully set up, and even the curtains were not installed! One month after the following Monday, the double, triple and honeymoon suites were all fully booked.

Gu Qingqing saw that An Yang probably didn't plan to go home tonight.

"Qingqing, go inside and get four raincoats for the doorman later."

"Yes."

Gu Qingqing was ordered not to say "I know", but to say "yes", because too long a reply would be redundant.

The main task of the doorman is to guide the guests who enter the main entrance by taxi to the hall and hand them over to the waiter, and to remove the luggage from the taxi to the person in charge.

"Are you worried about the rain?" Gu Qingqing drank the tea she had brewed and pulled over a chair and sat down.

"Director, there was a call for you yesterday."

"Huh?" An Yang, who was reading the newspaper, raised his head to look at Miss Lin Sen.

An Yang just looked at a person, and there was a ...... in his eyes Fascinating and seemingly unfathomable.

Intimidated by his courage, Miss Lin Sen lowered her gaze.

"Mr. James Keith called directly to the manager's office and said he would arrive in Japan a day early." Although An Yang's expression didn't change much, the air began to tighten significantly.

Did he say what time it would be? Do you know where to stay? “

"He said that around six o'clock in the afternoon, he stayed at the Western Hotel in Beijing......"

Gu Qingqing thought to herself, is it An Yang's customer? Just because of the opening of the hotel, I heard that several VIPs will come.

"Who are you talking about?"

“…… To say who it is. “

"I see. What does it matter? I wouldn't say that out there. “

"No, it will become a habit. Do it all over again. “

This guy is very wordy about a title. He didn't trust her at all!

"Who are you talking about?"

“…… He is also a former restaurant manager and has worked as a lecturer at ICI several times. Although he is currently retired and has been removed from the Eric organization, he is a well-known figure in the world of hotel managers. “

Hearing An Yang say that, Gu Qingqing let out an exclamation, and although An Yang glared at her, he immediately turned his head to stare at Miss Lin Sen with a stiff expression. She covered her mouth with her hands with a blushing face.

"I'm off work, but you should contact me and the manager desk right away. Forget it this time, next time you have to remember that if someone names me: if you want to look for me, no matter how late it is, you must call me immediately. “

"Yes, yes! I'm so sorry! “

"I think there will be a lot of similar things in the coming month, so please."

"Yes!"

"No matter how important a person is, there is no need to distinguish him from other guests, and there must be no discrimination. However, in the future, there may be a direct call to your guest, and then you will need to put him in a slightly important position. “

"Yes!"

Gu Qingqing also listened quietly on the side.

An Yang's voice was strong and powerful, he just preached calmly, and he didn't look angry.

This guy exchanges all sorts of conversations with other members of the manager's room every day.

During the training period, he would ask everyone about their interests, where the female staff usually went to buy things, and which department store had better service.

It has only been four months since he returned to China, and he rarely rests at home during the holidays, and walks around when he has time.

These things were all told to Gu Qingqing when he went to visit her stepfather's illness last month.

At this time, there were still five minutes to go, and the music started at eight o'clock.

"Let's go!"

"Yes."

Gu Qingqing took the cup in her hand and took it to wash, and when she finished washing and walked outside, she saw that the people at the counter and An Yang were patrolling the hall.

The manager's desk is one meter high from the floor. Although you can sit in the reception room inside, the staff at the manager's desk have to stand in the middle of the stage all day.

This is the same for anyone who works in a hotel.

Even if there are no guests, you will not be able to sit down where the staff can see.

"Is the director like that at home?"

"He'll correct my talking patterns here and in the car."

Miss Lin Sen asked Gu Qingqing while looking at the news drawn with a red pen. The person who painted it was An Yang

Because of his busy relationship, he can't read the newspaper at one time, so An Yang often circles the key points that must be read with a red pen.

However, I don't know when the place he circled became a must-see place for others when they read the newspaper.

Gu Qingqing, who was watching coldly, could see that in the past two weeks, the members of these managers' counters had desperately tried to keep up with An Yang's footsteps, which in addition to proving that they had admitted An Yang, half of their mentality might also be vanity!