You get what you pay for
Liu Xiaoai felt that she was a little stuck, and she didn't know how to introduce it to the customer next, and the customers said that they had seen it, did she still have to brush her presence in front of the customer?
Liu Yan, the clerk on the side, is also a novice, and she didn't help much all day, as a clerk, she didn't have the pressure of the boss, so she was much calmer than Liu Xiaoai.
She looked at Liu Xiaoai's helpless appearance at the moment, and she didn't care to stand in front of the cashier to see how the supervisor would solve it.
Zhang Ying had been observing the customer for a while at this time. She found that this customer had been in the plush pajamas section all the time, looking at the styles and looking at the tags.
She knew in her mind: this customer was coming for pajamas, and he should be sensitive to price, so he would pay attention to the price on the tag.
She naturally stepped forward and introduced enthusiastically: "Sister, the pajamas you are looking at now are made of coral velvet, and the fabric is coarse and sparse compared with flannel. You can take a look at the flannel fabric on our side, this gram is heavier, thicker, the velvet is delicate and feels good, the warmth and comfort are better than the coral velvet. ”
The customer was really attracted by what Zhang Ying said. She looked at the tag and said, "Why is this price so expensive?" That one is only 159, and this one is actually 199, which is forty yuan more expensive, and I think it's about the same. ”
Zhang Ying didn't argue with her, but took the pajamas that the customer just looked at and asked the customer to make a comparison for himself.
"Sister, look, the coral velvet pajamas you just saw are really good, and the price is indeed more affordable, and other brands of the same quality are almost two hundred. But look at this flannel, compare it yourself, sister, you should have compared this quality in other stores, right, other stores can't buy it if it's less than two hundred and thirty-four. ”
The customer thought about Zhang Ying's words in his heart, and compared them in his hand, as if what this girl said made sense. It's just that she still hesitated: "But it's a lot more expensive, forty yuan more expensive." ”
"Sister, it's really time for you to come, you see that we only opened today, and there are discounts, this 199 discount is only 175 yuan, saving more than 20 yuan." Of course, if you really like this coral velvet, you can also do it, this quality is much better than other stores, and we still give you a discount. Now it's only 140 yuan after the discount. ”
Zhang Ying didn't have to say how good the expensive one was and belittled the cheap one. If the depreciation is ruthless, and the customer really does not accept the expensive one, then there is no interest in the cheap one.
When she praised the expensive clothes, she also praised the cheap ones. Even if the customer really cares about the dozens of dollars and chooses the cheap one, he will still be very satisfied, after all, listening to this female doll, the price and quality are much more affordable than other stores.
And most importantly, it's a good thing that customers have shifted from a "just take a look" idea to a "which one to buy" mentality.
As the saying goes, you get what you pay for, and customers can feel the difference between the two as long as they are not fools or do not know how to distinguish quality at all.
For a middle-aged female customer in her forties, it is even easier to distinguish the quality from the bad.
In the end, the customer chose the expensive one, 175, and Zhang Ying also gave the customer a pair of underwear and a pair of socks, and scraped together two hundred yuan.
After the customer paid, Zhang Ying took out the membership book and gel pen very solemnly, asked the customer to fill in the information in the book, and applied for a membership card for the customer.
The customer walked out with a smile on his face and satisfaction.