Chapter 87: Quality Matters
♧ Minister Xie put the microscope, vernier caliper, and sample drawings he carried with him on Zheng Sanguan's desk one by one, and cleaned up a place on Zheng Sanguan's desk.
Minister Xie said with a smile: "In order to give customers an immediate reply, I boldly brought testing tools here, and I hope you will forgive me." ”
Zheng Sanguan nodded with a smile and said, "Forgive me, you hurry up and measure, don't delay the customer's time too much." ”
Minister Xie nodded and said, "Of course." ”
I took the time to look at Mr. Lin and saw that he was admiring Minister Xie of the quality department of Xinxin Xin Watch Factory!
It seems that if the conditions are ripe, Mr. Lin is very likely to dig this Minister Xie to our company anytime and anywhere!
Yes, this good employee is the treasure of the enterprise! Who doesn't want their subordinates to be like Minister Xie?
This kind of being able to make a series of planning preparations from the very beginning of receiving a phone call!
Minister Xie skillfully measured the diameter of the surface of the sample against the drawings, separated the surface with a soft cloth, and then used vernier calipers to jam the surface and measure the thickness. Then, measure the distance between the two nail feet and the length of the nail feet.
Minister Xie nodded and said, "These appearances seem to be good, and all the dimensions meet the requirements of the sample drawings!" The range of fluctuations is also not within the range of allowable error! ”
I breathe a sigh of relief! After all, this is good news.
I looked at Mr. Lin's face a little happily, but I didn't see his usual smile.
Mr. Lin's eyes still looked at Minister Xie intently!
Minister Xie put on white gloves again and gently lowered the surface of the sample on the viewing platform of the microscope.
I saw Minister Xie skillfully adjusting the focal length of the microscope, balancing the screws, lifting screws, light shields, and clear magnification.
After being busy for a while, Minister Xie looked at the front and back of the surface and the three-dimensional edges before stopping his movements and reloading the surface of the sample back into the brocade box.
Zheng Sanguan broke the silence for a period of time and said: "Minister Xie, please tell me bluntly, is the parameter condition of this sample produced by Mr. Lin's Gaoya Electronics Co., Ltd. meet our requirements?" ”
Mr. Lin looked calm, sitting on the sofa chair and smiling slightly.
I was nervous! I stared at Minister Xie's mouth tightly, for fear that the words that came out of her mouth would be extremely unfavorable to our Gaoya Electronics Co., Ltd.!
Minister Xie calmly cleaned up the microscope and said with a smile: "The parameters of the samples produced by Mr. Lin's company fully meet the requirements of the order we issued!" ”
Minister Zheng Sanguan showed a satisfied smile!
Mr. Lin seems to have remained the same, and it seems that he has cultivated to the point of "I don't like it!" Lost but not worried".
As for me, of course, I was overjoyed!
Zheng Sanguan said to us with a smile: "Since the sample has passed the standard after being personally tested by Minister Xie, we will arrange a time to discuss the price between the two sides." Once the price is confirmed, we will place the order. Mr. Lin, can you see if I can arrange it like this? ”
Mr. Lin smiled and said: "Since the samples are all qualified, it is better to choose a day than to hit the day!" I think today and now, we can directly discuss and negotiate the issue of this price! ”
Minister Xie interjected again: "I take the liberty to say that the punch spring of your Gaoya Electronics Co., Ltd. should be replaced with a new one." ”
I reacted as if I was still in the dark: "What? This punch is the best brand in China! These parts have been honed a lot! It's built to last! Where do you need to replace it? ”
The production equipment of Gaoya Electronics Co., Ltd., I have seen on the company's promotional color page, is produced by a well-known domestic manufacturer with excellent technology. This shouldn't be a problem, right?
Mr. Lin said to me: "Ouyang Huancai! Can you be modest? Do you listen carefully? Since Minister Xie said so, there must be her pertinent reasoning! Do you think that such a professional and expert-level person would say these things openly? ”
After Mr. Lin reprimanded me, he turned his face to Minister Xie and said, "Please give Minister Xie your valuable opinions on the shortcomings of our Gaoya Electronics Co., Ltd." We will rectify it immediately! ”
Minister Xie smiled and said, "When I looked at the surface of the sample under the microscope, I noticed that the edge of the surface was slightly concave downward.
According to the mechanical principle of the punch, the whole flat copper embryo, when the blanking is punched out of the round surface of the blank by the punch, will shrink back to the punch with the retraction force of the control spring.
When the spring is new, the retraction force is fast and powerful, and there will be no delay!
After using the spring for a period of time, it will slowly reduce the elastic tension, at this time, you see that the spring seems to be in the condition of maintaining the lubricating oil and anti-rust oil, or exactly the same as the new, in fact, its intrinsic properties have been weakened!
Therefore, according to my observation, your company's blank punch can consider replacing the spring in time.
Otherwise, when you don't find it, maybe the whole batch of surface blanks will be scrapped because of this small spring problem!
Everyone is an expert in the watch industry, and we know that this sunken surface is very uncomfortable after spray painting! This will have a direct impact on the customer's purchase!
The above is my personal speculation, the specific reasons, and please ask Mr. Lin to return to the company, organize relevant technical personnel to inspect and then draw conclusions. ”
Mr. Lin gave a thumbs up to Minister Xie and said sincerely: "Minister Xie is really amazing!" By looking at the surface of a sample, you can find hidden problems behind it! What a admiration!
Thank you very much!
In my impression, the talents of the quality department generally have a professional understanding of technical parameters, industry standards, appearance phenomena, ISO quality certification system, 3C certification standards, EU and ASEAN domestic standards, 7S management, etc., and they should not know much about production, especially equipment!
How did you know that Minister Xie was so professional to this extent! I really admire it! I also learned. ”
Minister Xie chuckled and said, "Mr. Lin, this is a prize!" In my opinion, as a quality manager, we should pay attention to and understand every detail and production process from the beginning of these surface raw materials. Know why!
The quality department is not really the obstacle department that most people think! Pick the stab department! Fault with the department! Supervise the department!
The quality department should be an instructive, preventive, forward-looking department! ”