Chapter 149: In Business

When Lin Yao walked into the general manager's room, Lin Yun was sitting on the sofa smoking, she squinted slightly, inhaled one by one, and let the smoke slowly disperse, and she didn't mean to speak for a long time.

Since the beginning of the year, to be precise, since Lin Yun recruited the second batch of employees, she has rarely talked to Lin Yao alone.

The main thing is that they are not born or family environment, or their personalities...... They are all very different, and they don't have much in common.

Lin Yao guessed that Lin Yun came to her this time to ask about the dispute between Shen Jingjing and Zheng Yuning.

And so it is.

Lin Yun smoked a cigarette and asked knowingly, "What happened just now?" ”

Lin Yao was concise and replied, "Zheng Yuning asked Shen Jingjing some questions related to plastic surgery, and the two chatted a little unpleasantly. ”

"What's the matter with my Dao...... Lin Yun's eyes flashed slightly, "Then tell me, how did you deal with it?" ”

Lin Yao was a little puzzled, others just chatted casually, what else did she need to do?

Hey?

Lin Yao realized that his new identity was the newly released office director, and he could barely be regarded as the leader of the team.

As a team leader, it is her responsibility to make this small team run well and play its due efficiency.

She thought for a moment and replied, "I'll let Zheng Yuning go back and do her own thing." ”

Lin Yun slowly spit out a smoke ring, and said noncommittally: "This is how you deal with it?" ”

Lin Yao was slightly stunned, she asked a member of the team to do her job well, is there anything wrong with this?

Of course, there is nothing wrong with her handling method, but in Lin Yun's opinion, there is nothing to be appreciated.

Lin Yun has always acted arbitrarily, high-profile, and flamboyant, and she can't appreciate Lin Yao's style of turning big things into small things and small things, similar to the style of dealing with mud.

If Lin Yao knew what she was thinking at this time, she would definitely not agree with it.

First of all, becoming the head of the office is not in her plan at all, and she has no idea of the "new official" taking office at all!

Besides, there are only a few people in Lingyun Industry, how stupid does she have to be to be embarrassed because she became the so-called office director? Or can't wait to be majestic?

"Xiao Shen is very capable." Lin Yun glanced at her and said intentionally or unintentionally, "Although her ability is above you, as long as you do it well, no one will take your place." ”

It seems that Lin Yun is going to use the management method of carrots and sticks to manage himself, and then let himself rely on the gourd to draw a scoop and manage others in the same way?

By the way, what Lin Yun just said is that Shen Jingjing is very capable?

Shen Jingjing does seem to be shrewd and capable, but it only seems that what it is, and what kind of shrewd and capable method it is, everything is not yet known.

You must know that she has joined Lingyun for less than a month, and she is still in the stage of familiarizing herself with the product, so Lin Yun can see that she is very capable so quickly?

However, Lin Yun's preference for Shen Jingjing is obvious to all, and Lin Yao has no opinion on this, but ......

Lin Yao said half-jokingly: "Then there shouldn't be any need to use the order in my hand to prove her ability this time, right?" ”

These customers are nominally Lingyun's "old customers", but in fact they are not like that.

A small number of Lin Yao's customers have some friendship with Chairman Qin, such as Mr. Wen and Mr. Li, but most of the customers are contacted and made by Lin Yao himself, these customers have never heard of Lingyun Industry before, let alone know who the boss of Lingyun Industry is, and it is impossible for Lingyun's "old customers" at all!

Lin Yao considered that she applied for the position of merchandiser/internal office at the beginning, and even if she negotiated the order, she did not say that she would get a commission, so she has always taken becoming a foreign trade salesman as her goal.

In order to let her feel at ease to do merchandising/back-office, Lin Yun proposed a commission rate of 0.2%, and she agreed.

Who knew that Lin Yun reversed her word and gave the orders she made to other salesmen more than once to "practice", how could this make her willing?

Lin Yao stared at Lin Yun for a while, then suddenly smiled at her and said, "I can make orders, is it possible that Mr. Lin is still worried that Xiao Shen will not be able to do it?" ”

And so it is.

However, this statement sounds ironic and provocative.

Lin Yun's face changed immediately, she stood up suddenly, and glared angrily, "Don't be unconvinced, and don't be jealous of other people's abilities!" ”

"I'm not unconvinced!" Lin Yao said this mainly to make a stand, and had no intention of turning her face with her, and said sincerely: "Not only is I not unconvinced, but I also especially believe in Mr. Lin's vision." ”

Lin Yun only felt that her fist seemed to hit the cotton, and she couldn't use her strength at all.

She thought about it carefully, and felt that what Lin Yao said also made some sense.

When Lin Yao came to the company, there was no platform in the company, and even the catalog was just a draft.

Now it's different, online and offline platforms and channels have been established and are constantly improving.

The product catalog is even more exquisite and gorgeous.

Everything is ready, if Shen Jingjing can't make achievements like this, how can he talk about ability?

Lin Yun snuffed out the cigarette and threw it into the ashtray on the side, her eyes glanced at the person in front of her lightly.

"Then let's wait and see."

"Okay, we'll see!"

Lin Yao's purpose has been achieved, she accepted it when she saw it, and changed the topic in time, "I thought you came to me for more important things, such as Mr. Wen's matter." ”

What's going on with Mr. Wen?

After Lin Yun thought for a moment, she suddenly reacted, and she couldn't help but be surprised, "Oh~, you mean, you have a solution?" ”

Although she said this, what she thought in her heart was that how could Lin Yao solve a problem that neither she nor Qin Yi could overcome?

Lin Yao analyzed: "The current situation is that Mr. Wen insists on returning the goods and returning the money, and Mr. Zhuang's side, at first, he also wanted to solve this problem, but he was frightened by the sky-high compensation. The first thing we have to do is break the deadlock, and I think so......"

Next, Lin Yao slowly said his thoughts.

Lin Yun was a little stunned at first, and then she couldn't stop nodding.

******

After obtaining Lin Yun's consent, Lin Yao wrote a long email to Mr. Wen, detailing the handling plan and alternatives to this matter.

Mr. Wen did not reply to the email, but called her directly, "Good afternoon~, please help me find Xiaolin~." ”

Hearing the long-lost greeting, Lin Yao had mixed feelings, "Hello, Mr. Wen." ”

Mr. Wen's tone was not relaxed, "You~good~, Xiaolin~, I read your email~, this can't be~!" ”

Mr. Wen's refusal was very blunt, as if there was no room for change.

Lin Yao explained: "I know that this way of dealing with you is very wronged, but if you let him drag it on, your loss will be even greater. ”

The first solution proposed by Lin Yao was to ask Mr. Wen to place a new ignition switch order for Lingyun, and deduct a certain percentage, such as 10%, from the payment for each batch of shipments in the future, as compensation for that batch of defective products.

Although it took a long time, in the end, Mr. Wen was able to get the compensation he deserved.

Lin Yao also proposed an alternative treatment plan in the email: let the manufacturer make a new batch of goods as soon as possible, and Lingyun will arrange for the return and exchange processing.

The former is more beneficial to the manufacturer, and Mr. Wen's side can also get due compensation in the end, which is not too much of a loss.

The latter is a more acceptable way for Mr. Wen to deal with it, and the manufacturer will generally not refuse.

The only question is that such a serious quality problem occurred in the first batch of shipments, can such a manufacturer really cooperate for a long time?

This requires Mr. Moon to make a decision.

On the other end of the phone, Mr. Wen's tone was very heavy, "If ~ he doesn't solve this matter ~, I won't place a new order~, which ~ I am very insistent on~." ”

Mr. Wen's request is that he returns the goods, the manufacturer refunds the money, and if the problem cannot be solved, he will no longer cooperate, which is exactly what the manufacturer cannot accept.

Lin Yao also considered this possibility in advance, and she muttered: "Mr. Wen, I understand your feelings, but the total value of this batch of goods is nearly 100,000 meters, if you don't deal with it all the time, then your loss will be great." ”

"No~!" Mr. Wen is still stubborn, "These products are still in my warehouse~, and they have not been sold to customers~, and the losses caused~ are still within the scope of what I can bear~." To be honest~, this money is not a problem for me~, but I don't appreciate Mr. Zhuang's style of doing things very much~, so I will not continue to work with him~. ”

Mr. Wen is so principled, he would rather smash the 100,000 yuan of goods in his hands than continue to cooperate with Mr. Zhuang.

Mr. Wen has a lot of money and capricious capital, but Lin Yao can't accept such a result.

She sighed and said, "I know you're not short of money, and I don't think you're going to be slumped or anything else because of this shipment, but you've always told me that you have to have a beginning and an end in everything."

Now that the problem has been solved, should we face it positively and solve it as soon as possible?

And in business, we have suffered losses, there is no reason to let the manufacturer go like this, even if we can't completely make up for it, we have to let him pay the corresponding price, right? ”

"That's right~." Mr. Wen was silent for a moment, and said in a low voice: "Hey~, okay~, I will consider your proposal~." ”

Lin Yao struck while the iron was hot, "Such an important matter, how to deal with it, I still need you to check it for me, after all, I have just come out of the rivers and lakes, and you are already a generation of grandmasters, and you have profound skills." ”

On the phone, Mr. Wen's laughter was hearty.

Lin Yao paused and added: "I wrote in the email, the above proposal is for reference only, and everything is subject to your opinion." ”

Mr. Wen smiled: "Okay~Okay~, I'll think about it~, I'll talk to you in detail later~!" ”

Before leaving work, Lin Yao received an email from Mr. Wen's secretary, and Mr. Wen was ready to accept the second set of treatment plans after careful consideration.

Mr. Wen also said that if the manufacturer agrees to this treatment, he will ship the defective products on board as soon as possible, and he will bear all the costs incurred abroad.

The manufacturer only needs to bear the sea freight of the return, as well as the cost of the goods after arriving in China, and within one month of receiving the returned goods, a new batch of qualified products will be sent to him.

In particular, he stressed that cooperation could continue after this series of issues was resolved.

I have to say that Mr. Wen has really considered the manufacturer, but what will the manufacturer say.

Lin Yao was very apprehensive in her heart.