Chapter 42: An Extraordinary Day
For Lin Yao, this Wednesday is destined to be an extraordinary day.
Before she could rejoice that she was about to get a portion of her customer resources, she was hit hard.
The reason for this incident was that Lin Yao was preparing to send out a batch of goods from DUBAI, and two of the models of products were mistaken.
Machinery products are a little different from other products, many products belong to standard parts, customers often place orders according to the original factory number (OE.NO.) or the number of well-known enterprises.
These numbers usually have a fixed format and look very similar, and a single number or letter apart is a completely different product, and it is easy to make mistakes if not handled carefully.
What's more, SAADH (customer) has purchased a total of more than 80 models of products, among which 6303RS and 6303RT have become 6030RS and 6030RT in the order placed by Lingyun to Hengya (factory).
This order for more than 80 models was made several pages of the purchase contract alone. Many of these products are similar in model and at the same price, which is prone to errors, and it is difficult to find out if they are wrong, and the error just happens.
After Lin Yao got Hengya's shipment details, she was about to notify the customer that the goods were completed and the booking could be arranged at any time, when she discovered this problem.
Thankfully, although there is a problem, it may not be impossible to remedy it after discussing it with the factory.
This matter was beyond her ability/authority, so she fed back this issue to Lin Yun as soon as possible.
It's just that Lin Yun's reaction was completely different from what she expected.
When Lin Yun saw SAADH's order and Lingyun Industrial's order for Hengya Machinery, the dissatisfaction and anger that had been accumulated in her heart for a long time finally surged uncontrollably.
"Look at the good things you've done!"
Lin Yun's eyebrows instantly sharpened, and his delicate and beautiful face was violently distorted by anger.
"This is the first order placed by SAADH, and it is also a trial order, although it is not in large quantities, but it is also very important. You see how you do it, even the goods are sent wrong, how dare people place orders with us in the future? ”
Lin Yao was stunned, this batch of goods was still in the warehouse of Hengya Machinery, and it had not been shipped, and it had not even been booked, and the customer did not know about it, the purpose of her coming to Lin Yun was to remedy it as soon as possible and solve it properly.
She was about to speak, but was "snorted" by Lin Yun.
Lin Yao looked at Lin Yun in disbelief, only to find that Lin Yun was also looking at her, glaring at her to be exact.
Lin Yun glared at Lin Yao viciously, "Think about it, how many times did you make a mistake after you arrived in Lingyun?" I've never bothered with you. ”
Lin Yao was originally a little stunned by Lin Yun, and Lin Yun under the anger was even more difficult to resist, but in this case, it was not good for her not to speak. "Mr. Lin, I ......"
Lin Yun's face was pale, his eyes were sharp, and his tone was extremely fierce, "I always thought that you were still young and immature, and when you gradually grew up, everything would be fine, what about you, what have you been doing and thinking all day long, how can you be worthy of my trust in you?" ”
Lin Yao was speechless for a moment.
If you have to go through the old accounts, Lin Yao did make some low-level mistakes when she first joined the company.
For example, in the contract she made, she omitted one of the supplier's phone numbers, or forgot to add the zip code after filling in Lingyun's address.
Sometimes she is in a hurry, and after she makes the contract, she only focuses on checking the product, quantity, unit price, packaging requirements, and delivery time...... These terms and conditions are concerned with the telephone number, address, zip code of the buyer and the seller...... She only took a cursory look and signed it for Lin Yun.
After these problems were discovered and pointed out by Lin Yun, she immediately re-made the contract.
In addition to wasting Lin Yun's "precious" time, her mistakes only wasted a few sheets of A4 paper and ink, and caused no other losses.
Lin Yao also learned her lesson later, and in recent times, although her workload is still rising, she has not made any more mistakes, except for this batch of goods.
"But ......"
Seeing that she actually wanted to refute, Lin Yun's anger in his heart suddenly burned even more, "What but? Don't try to play tricks on me! What else can you do besides talk about it? Don't think that I'm like Mr. Wen, just say a few nice words and fool me, trying to fool me? There are no doors! ”
Lin Yao didn't expect Lin Yun to start a fire like this, irrational and unreasonable, no less than the hot-tempered and unforgiving vice president of Tianfeng Company.
Lin Yao didn't want to and couldn't fight Lin Yun, so she had to wait until she finished scolding before she spoke.
"Mr. Lin, I asked Miss Zhang from Hengya that they have 6303RS and 6303RT in stock in their factory, but Miss Zhang did not agree to exchange them for me. If you call us in person, you should be able to negotiate. ”
Why do you need Lin Yun to call to discuss?
That's because the order was originally placed in Lin Yun's name, and she, as an in-house/merchandiser, is not qualified to change the order placed by the boss, so it's different for Lin Yun to go out in person.
Taking 10,000 steps back, even if Hengya still does not agree to replace it after Lin Yun comes forward to negotiate, then Lingyun Industrial can also order two more products, at least it will not cause adverse effects on the customer's side.
Besides, this time it is only a trial order of SAADH, and the purchase quantity is not much, especially these two models, the quantity is only 10PCS each, the unit price is ¥6/PC, and the two products add up to a total value of 120 yuan.
It's just that no matter how small the amount is, it's not that the back-office/merchandiser can make decisions without permission, which is why she hurriedly came to report this mistake to Lin Yun.
What she can think of, is it possible that Lin Yun can't think of it?
Lin Yun was indiscriminate, and scolded her all the time.
Lin Yunwu sneered to himself, and the coldness went straight to the bottom of his eyes, "Since something goes wrong, you have to have the courage to bear it, but you always want to escape?" Lin Yao, you're really disappointing. ”
Being targeted by Lin Yun again and again, even the clay man has a bit of an earthy temperament, let alone Lin Yao?
She was angry.
If it is more serious, Lin Yun's name is signed on this contract, which means that the person who handled it is Lin Yun himself.
In addition to Lin Yun's signature, a few words were also written in a conspicuous place above the contract: "TO: Hengya Machinery Zhang 'S"
These words have a proper structure and clear outline, quite a bit of style--- it is easy to see that it is not Lin Yao's handwriting.
In other words, this contract was made by Lin Yun to someone else!
Lin Yao originally thought that since the problem had been solved, he should think about how to solve it, how to remedy it, how to minimize the loss, and everything else was not the point.
She sighed secretly in her heart, she didn't want to pull Jian Wen in at this time, but she had no choice!
"I didn't run away from the problem." Lin Yao explained the facts in a flat tone, "Mr. Lin, I didn't make this contract for Hengya, I couldn't be busy in those days, and you asked Jian Wen to do this contract." ”
The office was quiet for a few seconds.