Su Wuxi slightly hooked the corners of her lips, it is precisely because of consumers who support her like Wang Ruoxi that her business can be successfully established from scratch.

Just as they were still soaking in the laboratory, someone outside suddenly began to knock on the door vigorously, the knocking sound was so loud that Wang Ruoxi didn't hold the flask in his hand, and fell to the ground with a snap.

Wang Ruoxi looked at Su Wuxi with self-reproach, her eyes were as helpless as a child who had done something wrong.

Su Wuxi roughly estimated the loss of this small accident, which was just a beaker and a little raw material, and she generously comforted: "It's just a small thing, but the company has something to come to me, so I can't accompany you here, can you go back first?" ”

"Hmm." She is more well-behaved like a baby when she does something wrong, but at the same time she cares. "If there's anything you need to let me know in time, I'll help you."

Su Wuxi nodded silently, and after cleaning up the mess, she sent Wang Ruoxi away first, although she is still a small company, but the employees inside are carefully selected, if there is no big thing, there will be no such fuss.

I don't know what to think, after encountering this incident, I instinctively wanted Wang Ruoxi, who was relatively simple and easily flustered, to leave first, and she went to see what happened single-handedly.

It wasn't until she was far away that she whispered to her colleague who hurried to report: "What happened and what made a fuss." ”

In the past, when I was not a leader, I thought that the babbling personality was easier to liven up the atmosphere, so I didn't care much, but the more I was in a high position, the more I paid attention to the influence of the team.

After the panicked voice sounded just now, the whole company was panicked, and they thought that something big had happened.

Su Wuxi swept them with a calm look, and after letting them calm down and continue to work hard, she took out the aura of a strong woman and handled things domineeringly.

"Mr. Su, we have encountered a trouble, why don't you find a place to avoid it first, and let some male leaders see if they can solve it?"

"This is my company, and if something goes wrong, I should be in the first place, rather than letting someone else take the bag for me."

Su Wuxi is not a rigid person, of course, the employees who can understand that this sentence are also for her good, but this lingering responsibility makes her unable to retreat.

"Leader, why are you so stupid? The backbone of our company is that you don't know who sent it on the other side, if you don't come well, you are caught, this newly established company may not work. ”

Every word is very sincere, but Su Wuxi is not a person who will be afraid: "I have never had a problem with being a decent person and doing things, so I dare to go and see what is going on." ”

Although what she said was above board, seeing her subordinates so worried, she knew that something big must have happened.

The more this is the case, the more she can't back down, otherwise she will let the people who come to find trouble continue to make trouble, and the atmosphere of the company will not be disturbed by her.

When she hurried over, she found that the door of the office was already full of people, including gossiping colleagues in the company, and some reporters carrying microphones and cameras.

When she first walked in the door, everyone was stunned when she saw her, and Yang Yang was the first person to be nervous, so he pulled her to her side and whispered: "Today, this woman suddenly came, holding a certificate from the hospital and saying that it was because of the use of our products that she became like this." ”

Su Wuxi glanced at the sobbing woman and felt a little distressed, people who use her products are eager to become more beautiful, but when they suddenly encounter such a thing, no one can accept it.

Yang Yang is a good hand in sales, but he is a little bad at appeasing women's emotions.

"I'll go see what's going on, and we'll talk about a solution." Su Wuxi said calmly to Yang Yang on the side.

I'm afraid that the people in the company who are really good to her now think that something big has happened, so they want her to go out and avoid it, but it is not her character to be defeated without a fight, she wants to see what happened.

"I'm the CEO of this company and a doctor, would you like me to see how you're doing?"

Her gentle voice came slowly, giving people an inexplicable sense of security.

The weeping patient pulled his hand away from his face, revealing slightly swollen skin covered in a red rash.

"I'm not here to blackmail money, I suddenly became like this after using your company's products."

She had a little headache when such a charge was placed on her head, and she used her eyes as a doctor to quickly check the customer's face.

It's a real skin reaction rather than simply coming to make up and make money, she is a conscientious businessman who uses always good raw materials, as well as her own carefully blended formula, it has been so long since it was listed, how could there be such a serious accident?

"If this young lady doesn't mind, let's go to the hospital for another check-up!" She sincerely proposed the solution in her heart.

It's a headache, but it's unavoidable.

It is better to go to the hospital to use a formal instrument for treatment and examination, and she should communicate with a professional doctor to accurately confirm the condition.

If it is really related to her company, then she will not hesitate to compensate.

Originally, this plan was perfect, but the consumers jumped up when they heard it, pointing at their people and crying.

"I went to the hospital when I first became like this, and I also made a certificate that it was related to your company's products, and now I have found the head office, and even the symptoms are much better, and you go to the hospital to identify me, so I won't suffer in vain?"

Su Wuxi was helpless, what he said was very right, obviously this person has reduced many symptoms than in the photo, and it should recover naturally with the passage of time.

If the claim is determined according to the current test report, it is indeed very inappropriate.

As a leader, she really wants to calm things down, but if this matter passes so unclearly, it will cause a lot of damage to their company's reputation.

Yang Yang walked up to Su Wuxi's side at this time and muttered in a low voice: "If you want me to say, detain this patient with us first, and don't let the rumors leak out, and after a while, this person will be fine, and we will treat this matter as over." ”

Su Wuxi is embarrassed, what kind of crisis public relations is this! If the company really handled it in this way, it is estimated that it would have been approached by the police station a long time ago.

"Don't talk nonsense, we not only have to provide the best products, but also the best service, what kind of society is it now, we can't detain her for a lifetime, as long as she goes out, she will definitely say more serious about us."

Yang Yang stuck out his tongue after being reprimanded like this, and also thought that he had said something stupid in a hurry, so he stepped aside and watched Su Wuxi communicate with the customer with a calm look.

What's worse is that the diagnosis certificate provided by this customer cannot be used to settle claims at all, and the difference in influence is like looking for an ordinary clinic and comparing the certificate issued by a tertiary hospital.

Su Wuxi also seemed unfair with this certificate of compensation, sorry for the conscientious employees, she suffered this grievance in vain, and the insurance company would not admit this account and lose money, and she could only bear it as a decision-maker.

Helplessly, the other party was reluctant to go to the hospital anyway, so she could only patiently say, "Can you show me your skin care products?" ”

The customer patiently took out the skin care products that had just been opened, and they were still very new, and they should have become like this after only one use.

Su Wuxi took some skin care water in front of her and applied it to her hand, and seeing that the other party looked incredulous, she took some and applied it to her face.

After waiting for a long time and no response, she patiently explained: "You look at the same skin care water, I have no problem using it on my body, our company's products have a lot of experiments before they are produced, so I think your situation should be an example of physique, so we can only be judged by a regular hospital, and the proof you put forward is not monitored by our people, so it does not have legal benefits, can you understand?" ”

She said the easy-to-understand words so patiently, and everyone in the company nodded approvingly, but as a victim, how could she have so much sense.

The customer with a red rash cried and said, "Who doesn't know that all of you who run a company will collude with doctors, and when the time comes, you will write me a fake certificate and let me suffer this grievance in vain?" ”

Su Wuxi was helpless, if she had such a big ability, she would have soared into the sky a long time ago, would she still need to start here to deal with this little problem?

But from the moment she made up her mind to take this step to earn money from consumers, she was fully prepared, and she explained to some customers who seemed to be very pestering.

"Because you chose us because you trusted our products, we want to give you and more consumers an explanation, so we want to find out why, but no matter what the result is, we will give due compensation."

She was already extremely patient, even a little benevolent, but after being hit by a group of people who had just been struck by a group of people who seemed to be a little stereotypical, the female customer seemed very fragile and impatient.

After getting up, Su Wuxi asked Yang Yang seriously: "How did you communicate with this customer just now?" ”

Yang Yang was a little embarrassed after being stared at by such a majestic gaze: "I just took out our ingredient list and told her that we are a conscientious enterprise, and there is absolutely no problem." ”

Su Wuxi appreciates this confidence, but this way of communication is really bad.