Li Zhongxin bowed slightly, what about these things that Li Wanwei said! He felt good.

At this time, there are not many people who have a good vision and can see some problems, in Li Zhongxin's heart, at least he thinks that this Li Wanwei is really good, if other aspects are good, then he is a talent.

There are many people who can see the shortcomings of the business system in this era, but there are not many people who can say these things, not to mention that Li Wanwei has his own views when he talks about them.

"What do you think of the Faithful Supermarket?" Li Zhongxin smiled and continued to ask.

Li Zhongxin also wanted to hear Li Wanwei's evaluation of Zhongxin Supermarket.

Li Zhong knows in his confidence that his Zhongxin supermarket can be said to have a lot of shopping malls that exceed this era, and many things are carried over by some experience and some things from later generations. Some of them were figured out by Li Zhongxin himself, and some of them were carried by him according to the gourd painting.

But what! Li Zhongxin still has a very strong confidence in the Zhongxin supermarket they founded.

"Where's the Faithful Supermarket! Although I had very little contact, I only went through the motions twice, how to put it! I feel very good about Zhongxin Supermarket, at least at this time, Zhongxin Supermarket has a cross-generational change and refreshing feeling.

Zhongxin Supermarket has done a good job in many aspects, to take the simplest example, Zhongxin Supermarket is very good in personnel management and service, able to do smiling and smiling customers, and customers can try their best to meet their needs.

In the process of management! It is more flexible than state-run large shopping malls, so that customers can see and touch, and have a very intuitive concept of what they want to buy. It can increase people's purchase of items.

Of course, what I'm talking about is an advantage, and Zhongxin Supermarket still has some deficiencies at this time. After Li Wanwei said this, he paused, and his eyes looked directly at Li Zhongxin and Zhao Futian.

Many times, Li Wanwei feels that when he talks about advantages, he likes it as a leader, but what about such a thing as shortcomings! If you really say it, it will make people unhappy.

He had a bad experience in the state-run shopping mall, and as soon as he said anything about the shortcomings or deficiencies of the mall, the leaders would divert the topic and not want to hear discordant voices at all.

The corners of Li Zhongxin's mouth twitched, and after a faint smile, he said: "Mr. Li, please tell me about the shortcomings and shortcomings of our Zhongxin Supermarket, this is what I want to hear the most now." We most hope that someone will point out the shortcomings in the supermarket, so that we can correct it in the faithful supermarket. ”

This is Li Zhongxin's sincere words, Li Zhongxin has always felt that in the supermarket operation, the feedback is good, no one says bad, this matter, for the future development of Zhongxin supermarket is very unfavorable.

No one is perfect, as long as everyone has shortcomings, the same is true for supermarkets, there is no perfect supermarket, what about shortcomings! We must listen, if there is a change, if there is no encouragement, only by brainstorming, will we develop better.

Seeing that Li Zhongxin and Zhao Futian looked interested, Li Wanwei didn't ink, and said directly: "I found a few small flaws in the process of walking around the Zhongxin supermarket twice. First, the service desk of Zhongxin Supermarket is too small, and there is only a small table and a large place, what about this service desk! It is not a single service to say that it is a shopping guide, and it is not a single service to say that it is responsible for the return of things that customers have purchased. When I was in the supermarket in Beijing, I saw a lot of people gathered in front of the service desk there, and these people asked questions! Although the staff at the service desk can answer with a smile, there are still many customers who are not satisfied because they spend too much time in front of the service desk. Personally, I think that the scale of Zhongxin Supermarket is not small, and what about this service desk! Need to expand, at least to expand the scale of more than two times, after entering the Zhongxin supermarket, the shopping guide personnel are responsible for the shopping guide, the personnel who deal with the problem are specially responsible for solving the problem, the shopping guide and the return of the personnel separated, the formation of two sets of teams, that is to say, the shopping guide and responsible for consulting, specifically to meet the requirements of the guests, and the return of the personnel! It is necessary to specifically meet the requirements of customers for return and exchange.

Zhongxin Supermarket wrote at the entrance that if there is a quality or other problem, it can be returned unconditionally, if there is no special person responsible for this aspect of things, it is not very good for the customer's experience.

I looked at the store of Zhongxin Supermarket in the capital, and there was a big lack of it in this area. ”

When Li Wanwei was telling the process of this matter, he paid attention to the reactions of Li Zhongxin and Zhao Futian, and he felt that what he said about these things! Although Li Zhongxin and Zhao Futian said that they wanted to hear it, they really couldn't listen to him.

What surprised him was that he didn't know when, Zhao Futian and Li Zhongxin didn't know where to get a pen and paper and recorded it on it.

"Zhongxin Supermarket's flagship store in the capital has a total of four floors, and there are many deficiencies in the placement of items. For example, almost all the large goods sold in the Zhongxin supermarket are placed on the fourth floor, what is the reason and situation for this? I don't know, but what I want to say is that such goods should be moved from the fourth floor to the first floor, because the bulky goods are the most profitable, I looked at the prices of Zhongxin supermarket and those shopping malls outside, except for the prices of the bulky goods and the outside, most of the other products are cheaper than other places, that is, the profits of other products are not high, and if you want to get more profits, you need to take the bulky items below.

Zhongxin Supermarket is similar to the large shopping malls in Beijing, but in terms of the brand of clothes, as well as the number of styles, it is slightly insufficient. Clothing, normally speaking, is a profit growth point, because we all know that the profit margin of clothing is relatively high, so in this aspect! I suggest that the style and quantity of clothing be increased, and the kind of clothing model person who should be made out should be placed in the position of selling clothing, so that customers can more intuitively see the effect of clothes on people. ”

In the approving eyes of Li Zhongxin and Zhao Futian, Li Wanwei gradually had a sense of letting go......

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