Chapter 56 Complaints (2nd Update)

Although Chen Xin couldn't eat much, Chen Chen and Jiang Ya couldn't finish it, and they couldn't help but let Chen Xin taste it.

After Chen Chen and Jiang Ya finished eating, they cleaned up the garbage, and then opened a few boxes of fruit platters, and sat here watching the drama and chatting.

At about four o'clock in the afternoon, Chen Chen began to set up the tent, Jiang Ya helped Chen Chen get some big things right, and the rest Chen Chen could get it done by himself.

Jiang Ya saw that she couldn't help, and after talking to Chen Chen, she ran to the lake to fish again, and she was suddenly full of interest in this activity.

When Jiang Ya passed, she also pulled Chen Xin over.

Jiang Ya walked to the lake, took out her net bag, and then pointed to the biggest fish, and said to Chen Xin:

"Look, Xinxin, this is what my mother caught before, and my mother plans to go back tomorrow to make a whole fish feast for you, okay!"

Chen Xin, who was reluctant, was also quite surprised when he saw this fish, and then said:

"Mom, you're so good, I want to eat a whole fish feast."

Jiang Ya then said:

"Okay, mom will make it for you, as long as you are obedient and don't eat too many snacks in the future, mom will make you delicious food every day."

Chen Xin didn't expect his mother to come to this set, but he still replied:

"Okay, I'll listen to my mother."

Of course, what I thought in my heart was, anyway, I'm a child, and it's not normal for me to talk and not count.

After that, Jiang Ya asked Chen Xin to stay next to her, and she started fishing according to Chen Chen's previous guidance and the experience of catching a fish just now.

This time, though, she changed the place and sprinkled some sake rice as well.

This time, Jiang Ya was still a little nervous without Chen Chen's help and operating independently.

But she kept Chen Chen's words in mind, I ignored the buoy when it moved, and when it moved, I lifted it suddenly, quickly pulled the line, and found the right time every time, just like that, Jiang Ya began to catch fish from time to time, which made her excited.

Soon it was eight o'clock in the evening, and the night was already dark, and there were several stars hanging in the blue sky, twinkling and blinking.

Chen Chen's family, lying on the lawn, quietly looking at the starry sky, the stars in the sky, they did their best, the bits and pieces of light together, the dreamy light, sprinkled on the world, illuminated people's hearts, the earth became strange.

A cool breeze blows on their faces from time to time, and it is very cool!

The night in the Demon Capital in March was still a little cold, but fortunately, Chen Chen and the others brought coats and clothes, and they were just right after putting them on.

……

Time slipped away quietly, and soon it was March 27th.

At nine o'clock in the morning, it has been a week since the launch of the Chenya takeaway platform.

Since Chen Chen took Jiang Ya to a picnic a few days ago, although he has been following up the development of the platform in the future, he only has a general understanding.

Today, Chen Chen came to the company to hold a meeting, and then discussed the next plan according to the existing achievements.

In Chen Chen's office, Chen Chen was sitting in a chair reading last week's financial statements, while Wu Dong waited.

This was just brought by Wu Dong, and the data collection time ended at two o'clock in the morning today.

On this document, the business situation of Chenya takeaway in the first week is described in detail.

This week, the platform received a total of more than 400,000 orders, the average order price was 22R, and the total turnover in the first week reached 8.88 million.

Moreover, the number of registered users of the platform has exceeded 800,000, and the catering businesses in Honghu District, except for a few more stubborn businesses, have basically settled in the Chenya takeaway platform, and nearly 500 part-time riders have registered.

The most important thing is that if the daily order volume is followed, the platform has begun to make a profit, although it is not much, and it has not earned back the money posted by the platform a few days ago, but this is also a good start.

You must know that the number of registrations on the platform has exceeded 800,000, and now only nearly half of the users have ordered food, and the rest have only registered for a short time in the past two days, and some are from other districts.

But looking at their browsing tracks, there is a high probability that potential customers will place orders.

The company's development has gradually been on the right track, although it is still very weak, but Chen Chen believes that one day it will grow into a towering tree.

After Chen Chen finished reading it, he said to Wu Dong with a smile:

"You go and inform the heads of various departments, and we will have a meeting to discuss it immediately!"

Soon, a group of high-level executives from Chenya Takeaway gathered in the conference room. After Chen Chen arrived at the conference room, he glanced around, and said with a smile:

"I've read last week's financial statements, and it's very good for us as a start-up company, and the most important thing for us to achieve such a high first-week performance is your collaboration, and I, as the boss of the company, would like to express my gratitude to all of you.

At present, our company's market in Honghu District has gradually stabilized, and even judging from the number of orders yesterday, there is no longer a need for the platform to post money inside, which is very good.

The reason why I organized this meeting today is to congratulate and thank you all for this, and secondly, I want you to raise the problems you have encountered recently, and let's discuss how to deal with them.

Finally, the most important thing is the company's next development plan, we can't sit idly by and waste the opportunity to develop rapidly, otherwise it is easy to lose the market. ”

After Chen Chen finished speaking, he noticed that Guan Xue from the logistics department seemed to be a little speechless, and then named him:

"Let's start with Director Guan, I think you seem to want to say something."

After hearing Chen Chen's question, Guan Xue replied directly:

"Mr. Chen, I do have something to say, that is, the customer service of our logistics department, within a week of opening, received a lot of complaints from users, and there is nothing in front, but the complaint call received yesterday, I feel that if it is the truth, it may greatly affect the reputation of our platform."

Chen Chen, who was in a good mood, was taken aback when he heard this, and the other people in the conference room were also curious.

After all, Chenya Takeaway is now about to embark on the fast track of development, but something can't happen.

Under the worried eyes of everyone, Chen Chen slowly asked:

"Director Guan, you slowly say what the specific situation is and what these complaints are about."

Guan Xue organized her language for a moment, and then said:

"There are two main complaints about the complaint, one is the merchant and the other is the rider.

If the rider is spoken, there is no big problem, that is, after the overtime, the user calls to urge, and the rider's attitude is not good, and there are some simple service attitudes, and the goods will be damaged.

Although we have made penalties for these behaviors before, we have not been able to completely solve this problem, of course, most of the complaints are part-time riders, and the regular riders of our company's various stations are still performing well.

As for the merchants, it is very excessive, some merchants are shoddy, and even use expired ingredients, which is extremely inconsistent with national health standards.

The most important thing is that when the user calls the merchant to ask, the merchant's attitude is very bad, saying that he can't kill people, and even being beaten upside down, and the merchant accuses the user of wanting to take advantage of the opportunity and the like.

Mr. Chen, I think that whether this matter is true or not, we must prepare a solution.

If it hasn't happened yet, it's best, and if it happens, solve it as soon as possible, otherwise it may damage the reputation that our company has recently built up after it spreads. ”