Teacher Wei, who was compliant, was the first to jump up: "Xu Xiaoai, you're here to go against me, aren't you?" Originally, the hard work was much less than the money taken by the business department, and it has already made everyone complain, and now you are still sharing some of our money, are you looking for a fight? ”

There are also employees of other risk control departments and compliance departments, who see that the people in their departments have noses that are not noses and eyes that are not eyes, and even some asset securitization management matters pretend to delay them when they are approved.

"Xiao Ai, if we don't approve our survival management, it will be too late. @*~~"Lu Shanshan just proposed a process, and she has been stuck in risk control for three days, and she can't go on.

"Why is this happening?" Xu Xiaoai didn't know why at first.

"Of course that's the case, think about it, we didn't go to get the bonus package of the front desk, but occupied the bonus package of the middle office, so can they have a good face for us? Who are you carding if you don't get stuck? ”

Xu Xiaoai had no choice but to veto the plan given to her by the Human Resources Department.

From her point of view, in fact, it is more reasonable to adjust the operation to the middle office.

Soon, the human resources department came up with a second set of plans to solicit Xu Xiaoai's opinions.

This plan is to break up the operation department and embed it in the business department, so that the bonus can go from them, and the four people who are scattered can be used as the management personnel of the business department headquarters, from the perspective of matrix management, accept the management of both the head of the business department and the operation department.

As soon as the plan came out, Xu Xiaoai felt a little troublesome, this matrix management is multi-head management, so who does this person listen to? Will he only do operation-related matters, Xu Xiaoai has no bottom at all, and he can't control it.

Xu Xiaoai hasn't raised any objections yet, and the people in the business department have already raised them.

"How can this work? What good is it for us that our department has someone coming in to take up our bonus? And whether this person listens to me or Xu Xiaoai, it's hard to say, and it's not easy to arrange work. ”

In this way, after various plans were proposed, there was always no perfect answer, and Mr. Cao of the Human Resources Department received other people to talk to her every day, and she was annoyed to death, so she simply put Xu Xiaoai's matter aside for the time being.

And the next month, at the end of the month, it was still so chaotic, all the processes of the business department were mentioned very late, basically only to the operation department on the same day, and even some processes were stuck in a certain leader, and they did not come in time, which also caused a lot of complaints from customers.

Today, Xu Xiaoai was writing a plan, busy with her own affairs, and suddenly received a call from Lu Liang, she had never seen Lu Liang so angry: "Xu Xiaoai, you hurry up and give it to me, you see what you are doing!" ”

Xu Xiaoai hurriedly went to the VIP room, and saw two people with red ears and red ears excitedly, one was a middle-aged fat man, and the other was lean, his eyes looked very fierce, and the aura of his whole body was extremely angry, and Lu Liang's hair was like a chicken nest, and he had been pulled by someone at a glance, which scared Xu Xiaoai.

"What's wrong?"

Lu Liang pointed at Xu Xiaoai and said to the two red-faced men: "I'm really sorry, this is Xu Xiaoai, the person in charge of our operation department, let's ask her to explain it to you." ”

"I don't care what your name is Xiao Ai Xiaoqing, let me tell you, you must find a way to solve this matter today, if it can't be solved, I will go to your general manager, find supervision, and you have to solve it for me."

Xu Xiaoai's heart chuckled: "Could it be that this customer's money is wrongly divided?" ”

She hurriedly said in a good voice: "You are a customer of our company, what can you tell me, and if there are any difficulties, we can help you solve them immediately." ”

"Resolved? How do you want to solve it, my money has not been distributed to me since yesterday, and today is the deadline for me to repay the loan shark, what should I do, who will pay me the interest lost on this day? ”

Xu Xiaoai's head grew when she heard this: "Which project are you?" I'll quickly ask them to check it out. ”

The middle-aged fat man directly threw Xu Xiaoai a folder, which contained a trust contract.

Xu Xiaoai hurriedly took a picture of the contract and asked Xia Qing and Xu Lu to check if it was today.

of the distribution.

They checked for a long time and didn't find any process, so Xu Xiaoai hurriedly contacted the trust manager.

I didn't expect the trust manager to be on a business trip: "Mention the process, what's the hurry?" Ten working days, I'm busy out there right now, talking about an important project, and I'll get back to it. After speaking, he hung up Xu Xiaoai's phone directly.

Xu Xiaoai only then knew the seriousness of the matter, originally they and the customer promised that the principal would arrive on the same day, and the next day at the latest, but I didn't expect that this trust manager was not reliable at all, and he didn't even mention the process until now, so how to distribute the money to the customer's account today?

Xu Xiaoai tried to explain the agreement in the trust contract to the middle-aged fat man, and she turned out the terms of the contract to show him, but she didn't expect the middle-aged fat man to be more excited than just now: "That's not what you said when you bought the product, you talked about the t+0 distribution, that is, t+0, it is absolutely not allowed to delay for a day, you tell me that you will delay it for another 10 days, will you pay me the interest on my usury?" ”

In fact, it is not the business of Daewoo Trust who will pay the usury interest of the customer, but this matter has already caused trouble to the company, so it can no longer be dealt with.

Xu Xiaoai looked at Lu Liang and asked with his eyes whose customer he was?

Lu Liang's face was already as pale as earth, he nodded fiercely, and he said to Xu Xiaoai in a low voice: "He bought 10 million, and the interest for a day is about 800,000. ”

It seems that it must be solved, Xu Xiaoai took a deep breath.

"Don't worry, this customer, I'll find a way to help you solve it right away."

After she went out, she called the person in charge of the business department and told him about it, and then said very sternly: "Today's process must come to us, I will assign him immediately, if the customer's matter is delayed and there is a complaint, your department is fully responsible." _o_m ”

After the person in charge of the business department agreed, he immediately arranged for other people to propose the process, what Xu Xiaoai can do now is to distribute the money to the customer's account in the shortest possible time, but now according to the customer's algorithm, the interest of 800,000 has been lost.

She called Lu Liang out of the conference room and asked in a low voice, "Why did this customer go to borrow loan sharks?" ”

Lu Liang's face was already as black as Bao Gong at this time: "He bought 10 million of my products at the time, but I treated him as a high-net-worth client, but I didn't expect that there was a change in his family, his mother was suddenly diagnosed with cancer, and he also came to me at that time and asked me to help him find a way to get the principal back in advance, but his amount was too large at that time, and no one came to pick it up, so he didn't transfer it out, and I didn't expect him to borrow a loan shark." ”

Xu Xiaoai understood, it was all forced, the return of the trust is high, but the liquidity is really poor, only the spare money that is not in a hurry can be used for investment, and a temporary illness like his mother is life-saving money.

"I listened to him and the worst thing was that at that time, in addition to part of the 10 million yuan was his own money, and part of it was a bank loan made by mortgaging the house."

Xu Xiaoai was surprised: "Why did you mortgage the house to buy a trust?" ”

"It's normal, the low-interest mortgage launched by the bank a year or two ago is very hot, the interest rate is only about three points, and the trust is nearly 8%, and you can earn a difference of nearly four points in the middle, and many people are raising money in this way."

Xu Xiaoai sighed, all to make money, and the bank's monitoring of the use of funds for this kind of loan is not so strict, so these people are given room to operate.

Xu Xiaoai glared at Lu Liang: "Did you fool him at that time?" ”

Lu Liang immediately denied it: "How could it be that I fooled him, will I do this kind of thing?" Then his voice lowered again: "I just mentioned to him that there are other customers who do this." ”

"The person next to him is a loan shark, I don't look like a good stubble."

"I guess it should be, I didn't talk much, I just scolded him with a fierce face, you see that my hair is messy for them."

The original delicate Lu Liang's oily and slippery hair is always meticulous, but now it can't be sorted out.

Xu Xiaoai slapped him on the arm: "I knew it must be you, your brain is so flexible, and people who go to borrow loan sharks like him are stupid."

Very, how could you possibly think of it in this way. ”

"Xiao Ai, are you praising me or belittling me?"

Xu Xiaoai ignored him anymore: "Now hurry up and distribute the money to him first, and see if it can arrive before 5:00 today." @*~~”

The business department actually put forward the process very quickly, through which they constantly urged all the personnel to be approved to complete the approval, until almost 5:00 p.m., and finally distributed the principal to the customer's account.

The customer got the money, and the scene was turned to the person next to him, the thin man took the money and finally left with a black face, and the middle-aged fat man sat on the chair as if he had just died.

Lu Liang could only sit beside him with a smile throughout the whole process: "Now the matter is settled." Don't be too upset? ”

Unexpectedly, the middle-aged fat man suddenly jumped up again: "How can you not be sad?" You must know that I have repaid the loan shark, but the interest of 800,000 yuan has been paid, and I still have to repay the mortgage of my house, and now there is a gap of 800,000 yuan, what do you want me to do?

At the beginning, you told me that your money would arrive immediately. ”

The middle-aged fat man was excited again as he spoke.

Xu Xiaoai listened beside her, she couldn't help it, she had already helped everything she could, but this customer owed money to the bank, and no one could help him.

As he spoke, the middle-aged fat man suddenly cried: "Lu Liang, you must know that I smashed all the money in your trust at that time, thinking that I could make a lot of money, but I didn't expect that my mother's disease continued to worsen, and I had already thrown a lot of money into it, and I also heard that there is a needle abroad that is particularly easy to use, I gritted my teeth and borrowed a loan shark to buy her the needle, which is millions of injections, and I didn't see much improvement in the results, do you think I was also pitted by the hospital?" ”

As soon as Xu Xiaoai heard that it was related to the hospital, her nerves immediately stood up: "Which hospital did you see it?" ”。