Chapter Twenty-Seven: The Stubborn Foreman

Guo Shaoyang looked at her with a stunned face, as if he had never known her as a person, he couldn't imagine what Zhang Yating had become in the past eight years, it seemed that they were going farther and farther away.

It's not that a girl who smokes is not a good girl, Guo Shaoyang was still at AO1 yesterday to appreciate Manager Ma smoking, but I don't know why I can't stand Zhang Yating smoking in front of him. He suddenly stood up and pointed to the door, and said angrily, "Okay, then please go out now, and I'll talk about everything after work." ”

Zhang Yating glanced at him coldly and said: "If you want to drive me away, there is no door, I feel that you are very good here, you can eat and live and take a sauna, the fee is not high, only 58 yuan a day 24 hours, and it is only 1740 yuan for a month, and you can do a foot massage or massage when you are tired that day, it is really economical and affordable!" ”

"Then you can enjoy it slowly! We will not be accompanied. Guo Shaoyang sneered, turned around and walked into the men's room.

Looking at Guo Shaoyang's distant back, Zhang Yating not only did not feel lost, but a subtle smile flashed at the corner of her mouth, she put her legs on the coffee table, and called out on her back: "Waiter."

"Hello! Do you have any needs? Qin Zhe had long been wary of such unreasonable guests, and was ready to serve her at any time.

Zhang Yating didn't even look at the waiter, she blinked her two big eyes, turned her back to the sky, and said casually: "Bring an ashtray." ”

"I'm sorry, no." Qin Zhe said in a low voice.

"Nope! What do you mean, Guo Shaoyang won't give it? I don't believe that you have such a big bathing center that doesn't even have an ashtray. Zhang Yating sat up sharply, ready to lash out.

Qin Zhe hurriedly explained: "Beauty, don't misunderstand, now the city is creating, smoking is not allowed in all public places, especially our bathing center, the requirements for the sanitary environment are very strict, the mayor has to come down to check in person, I heard that there is also an unannounced visit team, so we removed the ashtray, please understand." ”

Zhang Yating said angrily: "How do I understand? Even if I can understand you, can this cigarette butt understand you, if I throw the cigarette butt on the ground, can the cigarette butt run into the garbage can by itself? ”

Qin Zhe scratched his head, speechless, and hurriedly ran to find Guo Shaoyang. Guo Shaoyang told him angrily, you can skip the level to complain, but you can't skip the level to report, you can't become proud because I praised you a few words, no matter how bad Liu Jianguo's performance is, he is also the foreman appointed by the company, and if there are any problems at work, you still have to find him to solve them first.

Qin Zhe hurriedly admitted his mistake, and when he was about to turn around to find the foreman, Guo Shaoyang stopped him and said: "Forget it this time, it is important to solve the problems of the guests first, and remember not to make such mistakes again in the future, which will break the company's rules." Now, you quickly take a paper cup and pour a little less water into it and use it as an ashtray for the guests. ”

By the time Qin Zhe brought the special ashtray to the hall, Zhang Yating had already disappeared.

"What about people?" Qin Zhe asked at the bar.

"I went into the women's bath and took a bath." Li Na replied casually.

Qin Zhe felt very disappointed, because he had been busy in vain just now, and the cigarette butt had already been thrown under the coffee table.

"Quality!" Qin Zhe muttered, bent down to pick up the cigarette butt.

For Guo Shaoyang, who was originally "Yali Mountain", Zhang Yating's sudden visit undoubtedly made him even more uneasy, because the enemy had been in the shadows, and he did not know what kind of weapons people had brought and what kind of attack methods they would take, whether it was guerrilla warfare or assault warfare, whether it was a protracted war of millet and rifles, or a war of destruction with aircraft and artillery.

Guo Shaoyang doesn't know, just wait for the soldiers to block, the water to cover the earth, and see whether she sings "Dou E's Injustice" or "Mulan", whether it is the transformation of the white bone spirit or the change of the spider spirit.

Sure enough, Zhang Yating yelled at the waiter as soon as she went to the lounge on the second floor after taking a shower, because the buffet was gone, and the TV was not turned on, so she had to find the manager, no matter how Du Xiaoyan, the foreman of the guest rest department, explained, she just didn't listen.

Guo Shaoyang knew that Zhang Yating was deliberately finding fault, and he didn't want to deal with her at all, and he was afraid that she would make trouble unreasonably and affect the rest of the other guests, so he had to explain to her.

There are more than 30 beds in the lounge hall, two rows in front and back, nearly 20 meters long from east to west, only three 55-inch TVs are hung opposite, and next to the lounge hall is the cafeteria and bar.

Before Guo Shaoyang could talk, Zhang Yating glanced at him and said in a stiff tone: "Manager Guo, you came just in time, hurry up and ask the waiter to turn on the TV for me." ”

Guo Shaoyang stood next to her and said politely: "I'm sorry, there are guests in the lounge hall who are resting and can't turn on the TV." ”

Zhang Yating suddenly sat up from the bed and said coldly: "The TV can't be turned on, the buffet buffet is gone, so what can you do here, it's your customers who sleep, am I not?" ”

Guo Shaoyang said very calmly: "I'm really sorry, our morning meal time is seven to nine o'clock, and now it's half past nine, please understand." ”

Zhang Yating said angrily: "It's half past nine, it shouldn't be nine o'clock when I take a shower, since you are nine o'clock to receive the meal, then you should tell me in advance, let me eat first and then take a bath, but look at you, your service is too bad." ”

Guo Shaoyang suddenly felt hot on his face, so he had to apologize and say, "I'm sorry, this is indeed our poor service." ”

Zhang Yating sneered: "I'm sorry, I'll pay 58 yuan, just to take a bath with you, and then listen to you say I'm sorry?" I didn't enjoy anything I should have enjoyed, I'm still hungry, what do you say? ”

In order to express herself, Du Xiaoyan suddenly interjected and said: "Hello beauty, we have instant noodles at the bar, which are not expensive, 10 yuan for a bucket, or I will help you make a bucket." ”

Zhang Yating exclaimed: "What, ten yuan is not expensive, a bucket of instant noodles outside is only three yuan and five, you are really good at doing business!" Do you know that instant noodles are high in fat and salt, and there are many additives, and eating too much can cause cancer, even if you eat a pack of instant noodles, you need liver detoxification for 32 days. You didn't order food or anything? ”

"I'm sorry, our chef only came to work at four o'clock in the afternoon, and now I didn't order food, and I didn't know that instant noodles would be so harmful!" Du Xiaoyan glanced up at Guo Shaoyang and hid to the side.

"What, the chef doesn't come to work until four o'clock, you want to starve me!" Zhang Yating shouted loudly.

In order to prevent her from affecting the rest of the other guests, Guo Shaoyang hurriedly comforted her and said: "You can leave your card to eat out for a while, and you will not be charged any additional fees when you come back within three hours." ”

"You can keep the card, it's pretty much the same. So what do I do if I want to watch TV now? Zhang Yating muttered in her mouth, wanting to get angry but didn't get angry.

Du Xiaoyan failed to sell just now, touched a cold nose, lost people in front of the manager, and said first: "I can take you to the guest room to see, but you have to charge an additional room fee, 158 yuan for the whole day, and 68 yuan for the hourly room for three hours." ”

Zhang Yating looked at Du Xiaoyan and sneered: "Just watch TV, I'll spend money to open a room, you really know how to do business." However, my brain hasn't entered the water yet, where are you going to stay cool, and you will interject again and again when I talk to your manager! I don't understand any politeness. ”

Du Xiaoyan couldn't bear it, and opened her mouth to scold: "Why don't I know how to be polite, I don't think you're much better." ”

"What do you say? Say it again in front of your manager. I pay for consumption, and I am still angry with your waiter......" Zhang Yating was angry for a while, stood up from the bed, pointed at Du Xiaoyan's nose and scolded.

Du Xiaoyan wanted to say something, but Guo Shaoyang hurriedly stopped her and said, "Okay, isn't it enough to be ashamed?" You go to the restaurant to see if it's cleaned, I'll take care of the things here. ”

Zhang Yating sat back on the bed with her buttocks, grabbed the pillow and threw it under Guo Shaoyang's feet, pointing at Du Xiaoyan's back indignantly and saying: "Guo Shaoyang, take care of your waiter, her attitude is too uneducated, does she know that the customer is God......"

Guo Shaoyang reluctantly picked up the pillow with a smile, apologized without hurry, and said: "Don't be angry, don't be like the waiter, I will definitely clean her up when I turn back." ”

Zhang Yating is not annoyed, it is just that she is angry with guests and leaders when she works at KTV, how can she come here to consume and be angry with the waiter, it is really unbearable, so she said angrily: "You'd better not let me see her again, aunt, I don't know her in general today." ”

Guo Shaoyang casually comforted Zhang Yating for a few words, and when he turned around, he went to Du Xiaoyan to ask her what was going on, how could she quarrel with the guests at every turn. Du Xiaoyan was still a little unconvinced, snorted and said, I don't have money to spend and still play music, don't think that the waiter is easy to bully, the rabbit is in a hurry and bites.

Guo Shaoyang said, I will not punish you for this matter today, because no one may have told you before, you may not know how much mistake you have made until now, as our service staff, we must have a correct attitude, do not fight back, scold not return, treat guests as enthusiastic as you treat your relatives, you are bent on selling, this enthusiasm is good, but you have to remember that all sales are based on quality service, otherwise it is easy to cause disgust from guests.

Du Xiaoyan pouted and said, Manager Guo, I understand all the truths you said, but sometimes I just can't bear it, although we are waiters, people are guests, and the relationship between serving and being served, but the personality is equal, and there is no need to be high and low.

Guo Shaoyang said that Du Xiaoyan still insisted on his own opinion, and scolded and scolded in his mouth, he was a little angry, and immediately turned his face over and criticized: Du Xiaoyan, what are you talking about, today's incident was originally your fault, just because the guest criticized you, you quarreled with others, you are reasonable, don't forget that you are a foreman, and I also expect you to lead other employees to set an example!

"Manager Guo, don't say it, you've only been in the East China Sea for a few days, but I've been a foreman for more than a year, and no manager has ever said that I'm not good, if you don't like me, you can remove me." After Du Xiaoyan said this, she turned around and went to the guest room to clean up, and put Guo Shaoyang to the side.