Lazy Cat's national promotion plan, in Chen Erdong's view, is an affirmation of him.

However, he believes that this is not the best time to implement it to the national branches.

At present, there is an element of luck, if you don't meet Marriott, the business of lazy cat is still in a bottleneck.

The cooperation of other real estate companies has not yet been negotiated, and he is not sure whether this road is really a smooth road.

The next day, Rao Zhengzhi prepared to take Jian Shupei and a newly recruited moving consultant to the client's house.

Before going, Jian Shupei relayed the work that Fang Jie arranged for her yesterday to Chen Erdong in detail.

It's not so much detailed, it's more stuffing nonsense, because Fang Jie can't speak clearly, and what Jian Shupei understands is only about thirty percent.

Chen Erdong said that he pondered it himself and asked Jian Shupei not to worry about it. Jian Shupei said, "You teach me, and I will help you write." 81Z.ćőr/> Chen Erdong smiled and said, "Mr. Jian, then you have to let me figure it out before I can tell you why, you go to the scene with Xiaozhi first, and then talk about it when you come back."

Jian Shupei wanted to call another moving consultant to follow him to observe, but Rao Zhengzhi said that he was not Chen Erdong, and he couldn't take care of it because he brought too many people.

And the other party is a woman, and I go to four people at once, I'm afraid that the other party won't feel good.

Jian Shupei was a little unhappy with this statement, she was the general manager of the lazy cat, didn't she have the ability to control the scene?

"Study early and learn early, just take Su Ke with you, it's nothing to have one more person." Jian Shupei said.

Seeing Jian Shupei speak, Rao Zhengzhi had no choice but to agree, Chen Erdong didn't go out, he nested in the office to think about the promotion plan, and gave him the car key.

Along the way, Jian Shupei's mood was not high, although she had worked in the wild bee for several years, she knew very little about things related to moving.

As the general manager of Lazy Cat, she can't intervene in many things, Chen Erdong is very polite to her, and she takes care of everything herself, but the more polite she is, the more uncomfortable she feels.

I didn't understand yesterday's work instructions, and I didn't go to the moving site again, so I was waiting for Chen Erdong to go back to talk to him, but Chen Erdong went home again, so she proposed to follow to the customer's house.

This client was converted from a seat, and he wanted to move the contents of two old houses to a new villa, and he and Rao Zhengzhi made an appointment to meet at one of the old houses.

The new moving consultants, Chen Erdong and Rao Zhengzhi, have already done basic pre-job training and have also been on the scene with the two.

Of these three new employees, Chen Erdong didn't feel that anyone had the cleverness of Rao Zhengzhi, and he could only say that his qualifications were mediocre, so it would take a long time to expect them to pick up the work of consultants alone.

When I came to the customer's house, the other party was a middle-aged woman, named Sister Chen, this property is her current residence, and there were four people who came, and Sister Chen's expression was a little strange.

"So many people?" Sister Chen asked.

"Sister Chen, they are all colleagues of our company, and we have recently recruited several new moving consultants, and we have brought them with us when we go out to the scene, so that they can study and study, and I will disturb you."

"Oh, that's fine, but you should have told me before you came." It can be seen that Sister Chen is not very satisfied with this matter.

Rao Zhengzhi apologized again, and then made a brief communication with her, asking the two newcomers to look around, and he began to record the details from the living room.

Jian Shupei remembered Rao Zhengzhi's concerns before leaving, and her face turned red, it was her willfulness that caused the dissatisfaction of customers.

Sister Chen has a lot of sundries in her house, and the workload of storage is very large, but there are not many large items, because the new villa has purchased a lot of new household appliances and furniture.

The most conspicuous thing in her house is a performance piano placed in the living room, the volume of the playing piano is larger than that of an ordinary piano, Jian Shupei looked at this piano and thought, she couldn't get out of the door and enter the elevator horizontally and vertically.

She took the initiative to ask Sister Chen, "Sister Chen, do you want to move this piano too?"

"yes, it's just a headache for this thing, it's Taystani, it's expensive." Sister Chen said.

Rao Zhengzhi was investigating in a bedroom, not knowing Jian Shupei and Chen

My sister was communicating, and I only heard two voices from the living room: "Xiao Rao, Xiao Rao." It was Sister Chen's voice.

Rao Zhengzhi hurriedly ran over and asked, "Sister Chen, did you call me?"

"This female colleague of yours told me that you can't move the piano because it's too big to move out of the door." Sister Chen's expression was disappointed and slightly angry.

Rao Zhengzhi immediately scolded secretly, is this Jian Shupei coming to make trouble? He was in a hurry and said:

"Sister Chen, it's true that the piano can't be moved out of the door, but we can hoist it, and we usually do this when we encounter oversized items, and my colleague may not have expressed it clearly, I'm sorry."

"That's not what she meant, she told me that I should find someone to move the piano myself, and you can only move something else."

This is indeed what Jian Shupei said, when Sister Chen confirmed to her that the piano was going to be moved, she compared the size, and really didn't know how the piano could leave this house.

Her idea was that such an expensive piano would have to be handled by a professional organization, and that it would be done in many ways that she didn't know about.

She had heard Chen Erdong say before that the customer's valuables should be especially careful, and the small items should not be insured for the large ones, so she said what she just said to Sister Chen for a while.

"Sister Chen, she is also new, so she is not very professional, don't take it to heart, we can move the piano, just hang it from your balcony."

Rao Zhengzhi tried every means to fill the pit for Jian Shupei, and he was most afraid that the customer would suddenly say that he would not talk about it.

Jian Shupei stood aside, a little at a loss, but she must not be able to say a word, there is no point in being annoyed at this time, she hurriedly said:

"Sister Chen, I'm sorry, I'm not familiar with the business yet, please forgive me."

"The girl's family, why are you here to move!" Sister Chen complained.

The next communication was not smooth, and Sister Chen obviously had doubts about the professionalism of the lazy cat.

She is a woman who is home alone, and she already has a strong sense of safety, but the lazy cat, who claims to be the top service, came to four staff members without her consent.

She is accustomed to all kinds of high-end service organizations, and she has always put customer experience first, and her requirements are naturally very high.

After Rao Zhengzhi made all the records, he asked Sister Chen when she would go to another place to investigate, and Sister Chen said, "You guys go first, I'll consider making another appointment."

With Rao Zhengzhi's current experience, Sister Chen's words are like a refusal, but they are tactful, he can also understand Sister Chen's psychology, if it were him, at least he would be very dissatisfied with the lazy cat today.

A group of four people, Rao Zheng intelligently controlled two subordinates, but he couldn't control Jian Shupei.

When newcomers go out with him, almost all of them say little, and they just do things, and no one has ever communicated with customers like Jian Shupei, and it is all layman's words.

On the way back to the company, Jian Shupei asked how much this business was, and Rao Zhengzhi only said, "The hoisting alone is at least 5,000."

Jian Shupei was silent, if she messed up this business, how would she, the general manager, continue to do it, and make such a low-level mistake.