Recently, the wind of customs has become more and more tight. Last week, Putin reportedly lashed out at the Ministry of Internal Affairs again, demanding that they crack down on smuggled goods. The whole customs is in a hurry, and no one dares to commit a crime against the wind. The chiefs of these customs offices also began to avoid the limelight and did not dare to accept money. This can make us customs clearance companies miserable.

Sergei has been dealing with customs day and night in the past few days, but the goods that can be released are still getting less and less.

On the one hand, there is a large backlog of goods that cannot be cleared at the customs, and on the other hand, customers who cannot receive the goods almost want to overturn our company.

I was in the office listening to the conversation between the distributor and the customer

Customer: - Tell me, when will your plane arrive? Is the goods seized by customs?

Cargo Divider: - The goods are safe. You can rest assured of this.

Customer: - Why didn't the plane arrive? Does the plane need to fly for a week? The last time I asked you, didn't you say that the plane took off?

Cargo Officer: —The plane is back on its way.

Customer: - Fly, can you return? You say, why do you want to go back?

Cargo Distributor: - Say there was a problem with the plane?

Customer: - What went wrong?

Cargo Distributor: - The bird flew into the propeller of the plane......

Client: - You can make up this excuse too! I'm convinced...... You're lying confused, aren't you?

Distributor: - That's what our leader said, do you believe it or not!

I went back to the company headquarters to report to Sergey on the situation in the market.

Before I could walk into the office, I heard the phone ringing inside. I entered the door and saw Sergey standing at his desk with one hand on his mobile phone and the other hand answering the landline on the desk.

He didn't wear a coat, the sleeves of his white shirt were rolled up, in fact, it wasn't hot in the house, and I think what made Sergei feel hot was the thorny problems at the moment. These things make us like ants on a hot pot.

At this time Anton came in, and Sergei said sternly:

- "Why do you still have so many errors in your German document?" I've marked it for you, and you can change it and send it to Germany right away. Next time, I don't want to see your German-level documents again! ”

Anton nervously took the document away and revised it. Looking at the back of Anton leaving, I felt a little sorry for him. I said to Sergey:

- "Don't ask Andre to help him take a second look, Andre is fine at the moment anyway." ”

Sergei sat down in the boss's chair and loosened the tie around his neck with his hands, as if trying to relax himself. He looked at me and said calmly:

- "No, Lina! You can't always rely on Andrei, and I marked Anton's documents with the places that need to be revised. Let him do it himself, even if there are some mistakes, the German side will not be demanding, after all, it is not our own language, they should be considerate. ”

Hearing Sergei's words, I said to myself in my heart: this is really a typical Russian strong mentality!

I told Sergey that the arrival of goods in our company was not going well, but the situation was worse for other companies. There are also many goods that have been confiscated by customs directly.

As long as this does not happen to our company's cargo, there is still room for maneuver. Some of the customs clearance companies that confiscated the goods have run away.

At the moment, the customs situation is like this, and it is useless for customers to be in a hurry.

We are on the front line, and it must be the saddest days. Every day, the mobile phone of the staff runs out of battery in less than half a day. However, it really can't be turned off, and once it is turned off, the customer will really go crazy. Now we can only stabilize the customer and wait for the goods to come out.

- "Thank you, Linna! We're figuring it out. On the customer's side, you still have to persuade them to be patient and wait. We'll deliver them sooner or later," Sergey said.

- "It's okay to say that the goods by sea have a long cycle anyway. The key is to air goods, are in a hurry to send air transport, our company's price is not low, customers still fancy our customs clearance capabilities. They are the hardest ones to deal with at the moment. I said.

- "Roman and I have a good discussion today to see if we can settle some of the goods. Sergey said.