Evidence of signing for the courier to take pictures, and unpacking videos?

Ye Xiangyang said he couldn't understand.

Under normal circumstances, unless it is a blogger or anchor who specializes in evaluation, or it is a more valuable item, how many people will take photos when signing for the courier, and record what unboxing video?

A piece of online shopping with a total value of only a few dozen yuan does not seem to need to spend so much effort.

What's more, Ye Rou doesn't have these habits either.

Naturally, there are no photos taken when receiving the courier, as well as the so-called unboxing video.

What's more, Ye Xiangyang feels that such a request from customer service is not reasonable.

The evidence they provided before was enough to prove the merchant's problem.

[Dear, I'm sorry, due to the lack of credentials you provided, I can't ...... it for the time being]

Ye Xiangyang raised his own questions, but the reply of the customer service was like this.

In fact, even if the other party didn't say it, Ye Xiangyang probably guessed that the reason why the official customer service suddenly asked them to supplement the evidence was probably because the merchant raised an objection, so he would make such a deal.

Referring to the general principle of proof in civil litigation, as a consumer who raises a problem with the goods, it is natural to provide relevant evidence, otherwise it is also unfair to punish the merchant without evidence.

Generally speaking, it is not difficult to prove that you have purchased relevant goods from online stores, because there is evidence such as orders, payment records and courier orders, which means that the process and recognition of the quality of the goods purchased online are more troublesome.

But it is not without a solution, but it is more time-consuming and laborious, and the cost is not low.

It can be questioned from the fact that the goods that are self-evident to take photos to protect rights are the goods issued by the store, which Ye Xiangyang did not expect.

It is not enough to have proof of order, payment record and logistics information, but also to sign for the photo collection and subsequent unpacking video when signing for the express delivery?

If the ID card is not enough to prove that it is the person, and the household registration book cannot prove the relationship between father and son or mother and son, it is necessary to ask the relevant departments to issue relevant documents or certificates.

The angle is too tricky.

Of course.

There are no absolutes.

For example, it is not impossible for identity information and ID cards to be fraudulently used, and the children registered in the household registration book are not born to both parents or one of the parents.

It would be ridiculous to take such a very unlikely thing to make further requirements.

But for the sake of a commodity of dozens of dollars, it takes a lot of trouble to counterfeit, as for it?

It's just that.

The other party made this request, and they could not come up with the supplementary evidence that the other party needed, and suddenly reached an impasse.

There are three main problems now:

First, the merchant did not admit that the eucalyptus-related goods were sold by him, and Ye Xiangyang and Ye Rou were temporarily unable to come up with evidence to thoroughly determine the uniqueness and source of the eucalyptus-related goods, and the platform would not further deal with it.

Second, because Ye Rou has confirmed the receipt of the goods in order to give a bad review, the platform is now inclined to believe that she has reached an agreement with the merchant.

Third, due to the so-called content violations, Ye Rou's previous bad reviews cannot be displayed normally, and her legitimate right to a reasonable evaluation of the products sold by the merchant cannot be realized.

Originally, it was just an after-sales dispute between Ye Rou and the merchant, but now with the intervention of the platform, the situation has become more complicated.

It's outrageous!

The original intention of finding a platform to intervene is to solve the problem.

As a result, the problem has not been solved now, not to mention, there is still more trouble.

According to the current situation, the idea of resolving this dispute through the intervention of the platform is afraid that it will not be realized.

"12315!"

At this point, Ye Rou has given up her plan to continue to fight with the platform, and plans to defend her rights in another way.

I wanted to solve it in the simplest way, but unfortunately it backfired.

Ye Rou immediately found the homepage of the previous merchant's store, and was about to check the other party's business license and other relevant information, but found that there was none.

Operating without a license?

Ye Rou immediately thought of a possibility, but felt that it was not.

She had noticed before that some merchants did not upload their business licenses on the store's homepage and show them to consumers, which may be the case with the other party.

However, if you want to complain to the other party through 12315, you need to have this part of the information.

If not, it will be difficult to carry out this rights protection operation.

Thereupon.

Ye Rou had to find Mixixi's customer service to understand the situation.

If that merchant does not have a business license and is still operating on the platform, then not only the merchant, but also Mixixi, as the platform party, is also illegal.

It turned out to be a pity.

According to the statement given by the customer service, the merchant really has a business license, but it is not displayed.

Ye Rou naturally asked the customer service to provide the company's business license and related information.

The other party didn't say no, but asked Ye Rou to fill out an application form and complete the information verification before he was willing to provide it.

As a result, Ye Rou looked at the required information on the form, and her face was not good.

In addition to personal name, place of origin, home address, ID card number and other information, it is also required to fill in other personal privacy content such as work unit and position.

No surprises.

Ye Rou naturally refused to fill in and raised an objection.

However, the customer service insisted that this was the platform's requirement and a necessary process.

6 Ah!

It's rare to have such a good temper today, and she patiently talked with the other party for a long time, and Ye Rou was also laughed at angrily now.

If you want to maintain your rights, it's so difficult?

At first, she was just unhappy, but now she is completely enraged.

Compared with the cautious merchants who play false propaganda, Ye Rou is even more dissatisfied with the handling of the platform.

It's also absolute.

Raising her head, Ye Rou looked at Ye Xiangyang and said, "Work hard, let your family sink out of the horse, I will sue the Mixixi platform." ”

With these operations of the customer service of the Mixixixi platform, in fact, Ye Rou can directly complain to 12315 about Mixixixi, ask the other party to give the information of the merchant, and then complain to the merchant.

But she wasn't going to do that.

A series of operations down.

Ye Rou's original goal has been transferred from the merchant to the platform.

"My family?"

When Ye Xiangyang heard this, he was directly speechless.

He and Shen Qing are still pure friends.

"What about our family? They haven't passed the door yet......"

Ye Rou glanced at Ye Xiangyang.

obviously had that meaning for Shen Qing, but she never made any further moves, and Ye Rou, as her own sister, expressed disdain.

Hurry up and get married!

Then give birth to a child to "play" with her son and daughter.

At the same time, she is looking forward to it.

"bullied" Ye Xiangyang when he was a child, and he can "bully and bully" his children when he grows up, which is not too interesting.

Thinking of this, Ye Rou, who was still very angry, was washed away with all her negative emotions.

"Ahem, I'm not going to look for her this time."

Ye Xiangyang said with some embarrassment.

"What's the matter, you're in conflict?"

Hearing Ye Xiangyang's words, Ye Rou immediately became concerned.

As for what just happened?

It doesn't matter......

For Shen Qing, who may become her brother-in-law in the future, Ye Rou is still very satisfied.

"It's not."

Ye Xiangyang shook his head and explained: "In fact, I have always paid attention to the incident of online shopping rights protection, and the number of rights protection every year is a very huge amount, and the next annual grand shopping festival is coming, it is estimated that with the generation of a large number of online shopping orders, disputes and rights protection incidents will also skyrocket......

Knowing Ye Xiangyang's plan, Ye Rou was speechless.

Even this kind of thing can be linked to work, and it is really a good material to be a natural reporter.

"Are you okay?"

Hearing that Ye Xiangyang planned to come forward for her and help her fight this lawsuit throughout the whole process, Ye Rou quickly turned on the strike mode.

"Haven't you seen that I've been reading law books all this time?"

Ye Xiangyang is still quite confident in himself.

I have read a lot of legal books, and I have also participated in a lot of cases with Shen Qing in the past few months, especially the class action lawsuit involving tens of thousands of defendants some time ago, Ye Xiangyang's participation is not low.

Like what kind of complaint, the requirements for filing a lawsuit with the court and the specific trial process, Ye Xiangyang almost knows it by heart, but he has not actually operated it independently.

There is such an opportunity.

According to the provisions of the Civil Procedure Law, a person who is not a lawyer or does not have a lawyer's professional qualification certificate may also be entrusted to become an agent ad litem, including the close relatives of the parties.

Ye Xiangyang just met the conditions.

As long as Ye Rou signs a power of attorney and submits it to the court.

According to the provisions of the Civil Procedure Law, a lawsuit needs to have a clear defendant, and the court will not accept it if the relevant information of the defendant cannot be provided.

The information of the store is not available for the time being, but it is not difficult on the Mixixi platform, and it can be found on the Internet.

And this time, they are mainly targeting the platform of Mixixixi.

Immediately.

According to Ye Rou's appeal, Ye Xiangyang quickly drafted a complaint.

Immediately after that, the work began to organize, collect and fix the evidence......

……

The next day.

Ye Xiangyang came to the Jiangcheng Court with the complaint he wrote last night, as well as other relevant materials for applying to the court for filing.

"Reporter Ye, are you alone? What about Lawyer Shen? ”

As soon as they got to work, the staff of the Court Eucalyptus Center saw Ye Xiangyang appear here, and their hearts couldn't help but tremble.

How did this "ruthless man" appear here?

They haven't forgotten what is the reason for working overtime until death some time ago, and now there are still sequelae.

Ye Xiangyang is one of the "culprits".

Every time Ye Xiangyang appears here, there is nothing "good".

And usually as long as he appears, Shen Qing as a golden partner must be indispensable.

These two ......

Arguably the last thing they want to see here.

"I'm alone today."

Ye Xiangyang's answer directly relieved the other party.

Completely relaxed.

However, his next words made the other party dumbfounded.

"I'm here to apply for the Eucalyptus!"

“？？？”

Seeing that Ye Xiangyang took out the materials for applying for the eucalyptus from his handbag in a decent manner, the staff member who was in charge of receiving him was almost petrified on the spot.

And several people around also looked over, and cast a slightly stunned and frightened gaze at Ye Xiangyang.

As if something terrible was about to happen.

Or it may bring back some "bad" memories for them.

"Reporter Ye, who are you going to sue this time?"

The staff member on the other side couldn't help but swallow his saliva, and tried a little cautiously: "Which one is not ...... this time?"

I want to say that I don't know what to do or whether I'm not afraid of death or something, but I feel that as a court worker, it seems a little inappropriate.

But that's exactly what I thought in my heart.

Didn't you see that Ye Xiangyang sued so many people some time ago?

Many people were sentenced, and those who didn't go in also lost a lot of money, and few had a good end anyway.

Of course.

This is also their own fault.

If he doesn't break the law, no matter how "ruthless" Ye Xiangyang is, there is nothing he can do about them.

However, the afterglow of this wave has not completely dissipated, and someone so impatiently bumped into Ye Xiangyang's hand, he wanted to see who was so blind.

"Mixixi?"

took out the complaint and saw the defendant's information on it, but the other party was stunned.

couldn't help but glance up at Ye Xiangyang.

I don't know how he got into trouble with Mixixi again.

This Mixixi......

It's not a small company.

The staff immediately became cautious.

After reading the reasons and claims on the complaint, as well as other relevant evidentiary materials, the other party can understand what is going on.

Thinking about the litigation claims listed in the indictment, the staff's eyes changed again when they looked at Ye Xiangyang.

Restore the plaintiff's right to comment freely, provide business information in accordance with the law, publicly issue an apology statement, and compensate for one-yuan mental damages......

The front is fine, the back looks unremarkable, but it's not that simple.

This is going to slap Mixixi in the face!

"This time, it was Reporter Ye who personally came forward as an agent ad litem?"

"Meets the requirements, right?"

"Conformity, conformity, is ......"

The staff didn't finish speaking, and Ye Xiangyang had already guessed what the other party wanted to say.

must have thought that this time, as before, Shen Qing would come forward as a lawyer to fight this lawsuit.

I didn't expect it to be Ye Xiangyang, who was a non-professional, going into battle in person.

This......

To be honest, he was a bit unfavorable.

As a large company, the legal department of Mixixi is not a food eater.

However, seeing that Ye Xiangyang's materials were so well prepared, he was obviously prepared, and the other party was not good at hitting Ye Xiangyang.

Can't Ye Xiangyang win?

Then it will be big news again.

"The material is fine!"

checked the materials submitted by Ye Xiangyang, put them away after the other party registered, and said to Ye Xiangyang: "Next, we will review the materials as soon as possible, whether the results will be released within seven days, and you will be notified." ”

"Okay, thank you!"

"You're welcome!"

After receiving the reply, Ye Xiangyang left the court.

……

In the afternoon of the same day.

Ye Xiangyang received a notice from the Jiangcheng Court.

And at the same time.

The legal department of the head office of Mixixi also received an electronic summons from the Jiangcheng Court......