Seeing that everyone suddenly quieted down, Xiao Cai was also calmed by his sudden shout, Sun Chaohua looked at everyone's expectant eyes, knowing what they were thinking? He looked at Xiao Cai, and although his voice stopped, his aggrieved cries were still intermittent.

"Today is the time when the factory arranges the payment of wage adjustment slips, some people are happy and some are worried, no matter what everyone says, it is not an exaggeration, including, accusing me of excessive personal attacks, I can understand, but I am also a human being, like you, I also have a temper, and my tolerance is limited."

"Shh," someone whistled and expressed dissatisfaction, "You only think about your dignity and feelings, have you considered Xiao Cai's feelings?" ”

"Please be quiet, listen to the end of the speech, it's not too late for you to do anything?" Sun Chaohua's voice was still very loud this time, but it was not gentle, "The low whistle has already expressed your dissatisfaction, but I still hope you will listen patiently." ”

He looked at the crowd below very softly, "For Xiao Cai's matter, it was I who didn't do a good job and caused such a mistake, and I apologize to Xiao Cai in person." After speaking, he stood up, put his hands together, bowed his head and made a 90-degree apology.

After the line, Sun Chaohua looked up at everyone, "Salute is the sincerity of apology, but it's not enough, just like the mantra that everyone usually likes, come with something affordable, that's the key." ”

Sun Chaohua looked at Xiao Cai, who was still crying, "If everyone believes me, I will give Xiao Cai a satisfactory statement before getting off work on Monday, please let it go automatically; If Xiao Cai still wants to solve the problem, stop crying, stop talking badly, that will not solve the problem, what you did before, I can understand it as an inappropriate reasonable demand, and now I have promised to solve it for you, if you are still like the beginning? I really don't care, but naturally there will be people in the factory to maintain law and order in the factory. ”

"Go, go, we believe that squad leader Sun will see you on Monday this time." Watch the lively crowd disperse automatically;

"Xiao Cai, let's make trouble, and the meaning is also expressed, we have to give squad leader Sun time to solve the problem, let's go back, and see how squad leader Sun solves it for you on Monday."

"Since you are Xiao Cai's fellow countryman, please help send Xiao Cai back to the dormitory, she needs to be independent and calm."

"So how do we get out?"

"I'll call the exit of the general affairs section, and they will let you go, in addition, after the few of you send it back, don't go back to the workshop, stay with Xiao Cai for a while, and go out on the weekend to relax and adjust your mood." Sun Chaohua told the fellows who sent Xiao Cai to pay attention to Xiao Cai's emotions before leaving.

"Okay, then thank you squad leader Sun."

After sending Xiao Cai away, Sun Chaohua returned to the office of the second section and reported what had just happened in the department to Section Chief Pan, "I think this matter involves a wide range of aspects, and dealing with it will not only chill the employees, but if we lose public opinion, we think that what we do has no credibility." ”

"What do you think?" Section Chief Pan asked.

"I think this is our class, and there is a mistake in the coordination of work, or should we call the ocean to discuss it together?"

"Okay, Xiao Zhang, can you call squad leader Zhao?"

After a while, Zhao Haiyang came, and Lao Pan said, "Old Sun, can you tell me about the situation?" ”

Sun Chaohua pointed out the work mistakes straight to the point, which caused the excesses of Xiao Cai, an employee of his department, just now. "Let's not mind, I'll talk about the matter, let's talk about the real reason for the incident, we declared Xiao Cai in the class, and the salary should be adjusted according to class B, and the result is class C, the problem is that when the Zhao squad leader is comprehensively organized, there was a mistake."

"No way, I've checked it no less than three times." Zhao Haiyang looked at Sun Chaohua's sure eyes, a little unconfident, "Regarding this, if squad leader Zhao has any questions, you can check it after the meeting, I am now saying that this is not to hold anyone responsible, it doesn't matter anymore, what matters is how we take remedial measures to recover the impact." ”

"On behalf of the department, in my own name, I have expressed my apologies to Xiao Cai, this is the first step, the second step is to have a solution, reply to Xiao Cai, so that other employees feel that we are doing things fairly, and if there are mistakes, we will change."

"Ocean, your opinion?" Section Chief Pan asked.

Zhao Haiyang couldn't figure it out in his heart, this Sun squad leader, who usually cooperates very well, why is he so serious this time, isn't he just an employee? It's a big deal to fire her afterwards, why bother to be so excited, could it be that she is also the squad leader of the fourth circle now, and she is on an equal footing with herself, and she has changed her low-key attitude, so as to establish a personal image and start competing with herself.

"I think squad leader Sun has been appeased, if she is willful again on Monday, she will be fired?"

"I don't agree," without waiting for Section Chief Pan to speak, Sun Chaohua first objected.

Sun Chaohua looked at Zhao Haiyang, "Squad leader Zhao, what do you think we rely on to ensure the guarantee of production progress and the steady improvement of quality?" ”

"Isn't it simple? Isn't it the inspection of the welding/assembly adjustment work standard that you proposed to the class, and we work together to carry out the inspection of the welding/assembly adjustment operation standard, the implementation of the assessment and incentive system, and the stimulation of employee morale? ”

"I can't say that what you said is wrong, but these are all external pressures and stimuli, but it is not possible without internal self-stimulation, and this internal cause is public opinion, that is, the will of employees."

"What does this have to do with willingness?"

"Willingness is the attitude of employees to recognize you spontaneously and accept your leadership, if because of a case of Xiao Cai, let other employees see that we are unfair and have no fair balance to follow, then who is willing to voluntarily accept our leadership in the future, and willingly turn with the baton of our management?"

"Lao Sun said very reasonable, but also the essence of our management, management itself, is through the analysis of human factors, to find the advantage, to avoid the bad, and these truths, they may not understand, but fairness, justice is them, the yardstick to distinguish between right and wrong."

"I'm sorry, I'm a little narrow-minded, I retract my opinion and agree with squad leader Sun."

"I hope you accept Lao Sun's point of view from the heart," Section Chief Pan finished speaking, and said to Zhao Haiyang, "Now that the views are the same, let's take it easy and do a test?" ”

"Okay, now Lao Sun and I, write down the inner intentions of what you just said, and provide them for reference, if the two of us say roughly the same thing, you Zhao Haiyang should know Lao Sun's analytical ability, are you willing to give it a try?"