Chapter 192: Something Urgent

90-year-old Ninghai is far from being as safe as later generations, especially Xujianghui is still a variety of large-scale construction sites, and the population flow is extremely complex and frequent, for the sake of safety, Zheng Nan followed Mu Yinshang downstairs and watched her call from the phone booth.

After a while, Mu Yinshang walked out of the phone booth with a serious expression, and there was no doubt that the worst situation must have occurred.

"Oriental Audio mortgaged 20.1% of its shares and borrowed 60 million from foreign groups such as Jianwu and Gaoshan." Mu Yinshang said.

Is this crazy?

Zheng Nan wanted to say this, you must know that Oriental Audio, as the first joint-stock enterprise in China, even if the valuation of domestic enterprises is generally low, Oriental Audio can support its market value by relying on shares, at least more than 500 million, but now you only borrow 60 million?

And what's worse is that the 20.1% share share, can directly make foreign capital the largest shareholder in Oriental Audio, if Oriental Audio has any rules and regulations on equity, such as any decision to have more than four-fifths of the shareholders agree to the clause, these foreign capital with this share can directly obtain a veto within the enterprise.

In this case, the decision-making level of the enterprise must compromise with the shareholders who have the right to veto for the normal operation of the enterprise, which is equivalent to getting the absolute right to speak of the enterprise in disguise.

60 million gets the absolute right to speak in a company with a market value of more than 500 million, and this account is the most cost-effective no matter what.

But after all, it was Mu Yinsheng's father, and Zheng Nan still had to keep some morality, so Zheng Nan still tactfully persuaded her that it was best to talk to Mu Dong about the hidden dangers.

"Although it is a competitive relationship, but now Oriental Audio is still an orthodox Chinese enterprise, I don't want it to become a foreign joint venture, or the kind where foreign capital has the absolute right to speak." Zheng Nan said.

"I'll go back and talk to Daddy about this now." Mu Yinshang said.

Zheng Nan did not stop her, and continued to borrow a car from Fu Jiaqin to send her back.

When she arrived at the gate of the Bund Zilin Building, Mu Yinshang got out of the car but turned around and promised Zheng Nan that she would build the structure of the Dongfang Electronics Company's branch in Ninghai as soon as possible.

Zheng Nan just smiled at this and didn't say anything, so it was important for her to be busy with the affairs of Oriental Audio first.

Zheng Nan is very generous, on the one hand, Jiangxia Electronics Factory is still a small factory, and the affairs of the branch are not urgent, just a few people here, even if there are no rules and regulations of formal enterprises, they can still operate.

On the other hand, Zheng Nan really doesn't want Oriental Audio to fall into the hands of foreign capital, which will really collapse the domestic audio market.

As for whether foreign capital will take the audio market as a breakthrough and set off a dumping war in the entire electronic semiconductor industry, only God knows.

Although Zheng Nan knows that the market impact of foreign-funded electronic products will come sooner or later, it is best to maintain this window period as long as possible.

After sending Mu Yinshang away, Zheng Nan drove back to Hailian Building, originally returning the car as usual, and then supervising the renovation progress, but he met Boss Zhang of Medikaraoke, who said that there was something wrong with a VCD, and he didn't know if he could help solve it.

"Actually, I don't want to trouble you, it's just that no other repair shop has ever seen a VCD, so I don't know where to start, and my karaoke is still waiting to open at night, so I can only come over to trouble you." Boss Zhang said with an embarrassed smile.

"No, no, no boss, if there is a problem with our product, then we should say sorry to you, and we will send a technician to show you."

Zheng Nan then called Lu Chengjun to go back with Boss Zhang, and Boss Zhang thanked Zheng Nan for his kindness.

Looking at the back of Boss Zhang leaving with Lu Chengjun, Zheng Nan was thoughtful.

Within two hours, Lu Chengjun came back and told Zheng Nan that the product was no problem at all, but the voltage of Boss Zhang's karaoke yesterday was unstable, which caused a few VCDs to be short-circuited, and there was no big problem, so he would just disassemble and debug it.

Zheng Nan nodded that it was okay, and then called everyone back to the office for a meeting.

Zheng Nan told them that after the establishment of the office, the biggest job will be after-sales, that is, to solve all the problems related to product quality for all customers.

Everyone was shocked when they said this, including Jiang Jixian and Liu Banshan and Lu Chengjun, they didn't understand what Zheng Nan meant, did he want to make the office a repair shop in Ninghai?

From their reactions, Zheng Nan knew that his idea was right.

After-sales, which has formed stable business rules in later generations, is unheard of in this era.

It is not that there is no after-sales service at all in this era, but because the vast majority of enterprises are small in scale and cannot support a huge after-sales network, after-sales maintenance is extremely difficult.

For example, if you buy a TV, if it breaks down today, you can either take it back to the store and ask the owner to repair it for you, or you can take it to a repair shop near your home and repair it yourself at your own expense.

If you look for a shop owner, and the boss doesn't understand, he will either prevaricate or fool you around, or introduce you to where the maintenance master has good craftsmanship, and finally most consumers spend their own money to find a shop for maintenance in order to save trouble.

In this era, the vast majority of manufacturers also think so, thinking that the product can be sold, and they do not think that they are responsible for after-sales maintenance.

"It's because other manufacturers don't care that we have to take care of it!"

Zheng Nan said loudly: "This is not because we have no confidence in the product, on the contrary, we want to establish everyone's confidence in our products, so that they can know that if they buy our products, even if there is a problem, as long as it is within the warranty period, as long as it is not man-made damage, we will repair it for you for free!" ”

Zheng Nan then named Lu Chengjun and told him that the office on Ninghai's side would be handed over to him in the future, so he had to recruit a few people as soon as possible, at least to teach the technology in a short time.

"After all, our VCD production is limited, so the sales channel is not so eager, as long as the store is opened, on the contrary, the after-sales service is the first to be grasped, while the director of the Jiang factory is still here, we will work together to do a good job in this piece, which is not only to maintain the reputation of our VCD, but also to lay the foundation for our larger products in the future!" Zheng Nan said.

Lu Chengjun immediately stood up and assured Zheng Nan that he would complete the task as soon as possible, and told Zheng Nan that someone had come to ask them if they wanted to recruit people recently: "I will definitely bring a few apprentices out as soon as possible!" ”

Zheng Nan nodded with satisfaction.

Zheng Nan didn't worry about someone coming to steal the technology or something,Anyway, his VCD technology has been shared,Oriental Audio has also found the core MP1 technology,It's a matter of time before it is imitated,Not to mention that maintenance is the most superficial technology,Don't worry about it at all。