Regarding the state of Jishi Shangchao this month, Lai Yiming is well aware.

"Well, there has been no positive growth in the flow of people for a month, but there has been negative growth because there have been no preferential activities for a long time!"

"The APP of "Fruit Ranch" linked to Jishi Supermarket has also been developed, but the registered customers are basically the old customers of the previous No. 2 supermarket, and their purpose is also very simple, in order to spend the money recharged before, there is no idea of recharging."

"Many eliminated merchants in Dawan supermarket began to contact Zhao Tai, hoping to stay in Jishi supermarket, but the conditions of cooperation were extremely outrageous, and finally Zhao Tai also agreed, that is, the first three months were rent-free, but the share should be increased to 55."

"Because of the problem of passenger flow, in the past three months, the rent, water and electricity bills and so on are now considered a pure loss."

"In addition to the cold supplies for 500 employees recently, millions of dollars have been spent."

"Lao Zhao is good! I was not mistaken! ”

The report from Jishi Supermarket is almost all good news for Lai Yiming.

Coupled with the cold wave, the weather is getting worse and worse, and the customer service people have fewer ideas to come out to shop.

Although this has improved customer satisfaction, it has also caused a certain loss, which makes Lai Yiming agree very much.

Satisfaction is a fart, even if everyone who comes to the supermarket says that the supermarket is good, it is nothing more than the spread of the neighboring community, which is completely insufficient to reverse the current situation of low passenger flow.

Besides, since ancient times, they have lost money and made money, and the money has been lost, and the praise should be a gift!

And these follow-up shouts are likely to become the beginning of the next loss of money in Jishi Supermarket, and the launch of the "Fruit Ranch" APP is currently only a slight loss.

But Lai Yiming knows that this is because the current APP downloads are all the old people around them, and they don't know how to play with mobile phones, resulting in little loss, but with the improvement of word of mouth, more and more people know about this wool APP, and they will inevitably rush to it and make themselves lose a mess.

In short, the future is promising!

Lai Yiming has not encountered such a comfortable situation for a long time, it seems that Zhao Tai has completely opened up his second line of Ren Tong and officially become one of his Wolong and Phoenix chicks!

Congratulations.

Lai Yiming was very happy and decided to make a phone call to encourage Zhao Tai.

Judging from the current situation, his own goal of loss is stable, but if he wants to get all the losses at the end of the cycle, he still needs Zhao Tai to work hard.

Encourage him, let him continue to work hard to make money, give me the money earned from "Silent Talk", and then learn from experience, open a few more supermarkets like this, and sooner or later I won't know my mother.

In the future, the experience of this money tree is of great significance for me to invest in other industries.

Lai Yiming immediately called Zhao Tai.

"Hello? Mr. Lai..."Zhao Tai came from the phone and answered the phone with a little lack of confidence.

Obviously, he didn't expect Lai to take the initiative to call, and he was a little apprehensive.

Lai Yiming was very happy: "I have seen the current situation of Jishi Supermarket and am very satisfied!" ”

"It looks like you've figured it out and mastered how to get on the right path."

"By the way, there is also the matter of delivering food, continue to keep it, it is very important to send it for free!"

"You must know that thinking about the needs of customers, comforting the needs of employees, and serving the people will eventually usher in the final victory!"

"There is one more thing, all employees of Jishi Supermarket, including your assessment, I have made a small change, 50% of your weight is in employee satisfaction, 50% of the weight is in customer satisfaction, and the performance will be related to your assessment in the future."

"You must also remember in the future, don't care about money! Everything is to the people, to be a socially responsible enterprise! ”

Lai Yiming is also not stingy with praise and bonus promises.

The ones who make me lose money are my good brothers!

Encourage good brothers, let them work hard to improve their services, work hard to spend money, what's wrong?

Besides, isn't satisfaction the most important thing in the service industry?

The service is good, what happened to the bonus? The system can't say anything!

Zhao Tai on the other end of the phone was silent for a moment, and then said very movingly: "Thank you, Mr. Lai!" ”

"My consciousness is still too low, so I have to worry about performance every day, and with your click, I finally know what I should do!"

"Mr. Lai, don't worry, I will do my job well and no longer worry about performance!"

Lai Yiming nodded with satisfaction.

Well, yes, you still have to Lao Zhao, just a little bit.

Lai Yiming was once worried that the one-month success of "Taciturn" might have hit him, the former general manager, too hard, but now he has finally found his original intention in Jishi Supermarket.

After all, a talent with excellent experience of turning profits into losses in one year, Lai Yiming cherishes and cares about it.

Now Zhao Tai is letting go of his hands and feet, Lai Yiming feels that this is the old Zhao in his imagination!

"Okay, just wait for your words, do a good job, at the end of the quarter, I'm waiting to give you awards and bonuses!"

After hanging up the phone, Lai Yiming felt much better, and his cold was almost cured.

Sure enough, people are in good spirits when they are happy!

……

At the same time, Zhao Tai also hung up the phone, looked at Liu Chengfeng, who was eavesdropping with his ears wide open, and said frankly.

"Just now, Mr. Lai actually called me personally, and praised me, and asked me to continue to deliver food for free, and give me a bonus at the end of the quarter......"

"Stained ...... Congratulations, Lao Zhao, you have a good boss! Liu Chengfeng was a little sour.

No contrast, no harm!

Think about when your performance is not good, when you see the leader, it is like seeing a cat and a mouse, and the leader can't wait to eat himself.

On the other hand, Zhao Tai, the pants he lost are almost gone, Mr. Lai not only does not give Huai a face, but cares very little, in order to stabilize the morale of the army, he also has to give bonuses!

Liu Chengfeng, who is familiar with the hearts of leaders, knows that it is impossible for every boss not to care about performance and want the company to lose money.

Then there is only one possibility, that is, Mr. Lai has strong self-control, unlike a businessman who is stuffed in the eyes of money, when the performance is not good, after considering the actual reasons, in order not to make the army's morale slackened, in the form of bonuses, to motivate the army's heart.

It's easy to say, but hard to do.

Because if you want to reward the hearts of the army, you have to use the money bag in your pocket.

It's like wolf culture.

If you want a wolf to catch its prey, you have to give it meat first.

But now too many companies confuse the order, and want employees to catch prey, and they are reluctant to eat meat, and use overtime 996 and other cultures to feed employees every day.

In the end, all that can be raised is a bunch of pugs that wag their tails at their owners.

But obviously, Mr. Lai is different from these entrepreneurs!