Chapter 127: Guide
Only by standardizing and detailing all service processes, when customers recall this store, they will not only think of the word grocery store, but will think of the sign of Hu's.
After that, Hu's signboard can become bigger and stronger step by step.
All the shopkeepers took this operation guide and looked at it carefully.
The newcomers all held this guide and learned it hungrily.
They never imagined that running a small grocery store could have so many emergencies.
And so many emergencies, there are solutions!
They turned out to be really too narrow-minded, no wonder they made so many mistakes!
Thanks to Hu Changan for giving them a second chance, they must study this guide well and strive to become a qualified shopkeeper as soon as possible!
However, those old shopkeepers were a little unimpressed.
They have been shopkeepers for most of their lives, and they still need a thin booklet to teach them how to do things?
But as they flipped and flipped, their expressions became solemn.
It is true that there is a lot of basic knowledge in this booklet, but some knowledge really inspires them?
When confronted with some difficult problems, their original methods, although effective, do not seem to be as good as those provided in this booklet.
On closer thought, this booklet opened up new horizons for them.
It turns out that when you encounter a problem, you can still operate like this!
The old shopkeepers, the more they look at it, the more engaged they become.
While watching, I made a sound of sudden realization.
"Oh, such a good way, why didn't I think of it before?"
"Oh my God, who came up with such a good method, it's amazing!"
Of course, there are some stubborn old shopkeepers who are not impressed by these new methods.
"I'm afraid this Young Master Hu is scribbling in a wild way, my method is much better than the method recorded in this booklet, so I don't want to change it according to this strange booklet."
"That's it, that Young Master Hu himself is a novice who has never seen a store, why does he teach us to do things, just because he is the owner?"
"The owner's hand is too long, I don't think my method needs to be changed."
But they only dared to whisper in the audience, and did not dare to refute Hu Changan in person.
After all, no matter what you say, Hu Changan is also their owner, the one who sends them money, and they dare not offend the owner.
But in private, they were determined.
They don't want to read the stuff in this booklet, they don't want to learn!
Hu Changan looked at the faces of the people in the audience and smiled slightly.
He knew that the shopkeepers would not all be willing to follow his instructions.
But it doesn't matter, he still has a back-up move.
Seeing that everyone had almost finished reading it, Hu Changan cleared his throat and said, "Everyone, do you have any opinions on this guide?" ”
"Owner, I think this booklet is really good, it is simply a perfect solution to my doubts!" A young shopkeeper took the lead in speaking out.
His words were warmly echoed by many young shopkeepers.
Their eyes were bright and their cheeks were red, and at first glance, they sincerely felt that this booklet was well written.
And what about the old shopkeepers who have an opinion about this booklet?
Although they are reluctant to echo such statements, they are also reluctant to put forward their own opinions.
After all, Hu Changan is their owner, and there is no need to confront his boss in person.
As long as they go back and don't enforce it, won't it be over?
However, Hu Changan saw through the little Jiujiu in their hearts.
Looking around, Hu Changan asked solemnly: "Everyone, don't you have any opinions on this operation guide?" ”
"This how-to guide isn't just for you to look at."
"In the future, all the shops under my Hu name must strictly implement the contents of this manual."
"I will regularly send someone to visit your store, if I find that you have not strictly followed the content of this operation guide, then as small as deducting monthly money, as big as dismissal, there is always one suitable for you."
"I, Hu Changan, am not a soft-hearted person!"
When everyone heard this, they were shocked.
Young Master Hu's rumors of decisiveness have long been heard by them.
I didn't expect that today, this Young Master Hu finally got serious!
The shopkeepers suddenly trembled in their hearts.
Those old shopkeepers also dispelled their thoughts of disobedience.
Seeing that everyone was silent, Hu Changan smiled with satisfaction.
Couldn't he see this little bit of caution?
It is necessary to be scared in the early stage, so that these shopkeepers will not dare to make a mistake.
Of course, he gave a slap, and Hu Changan also wanted to give these shopkeepers a sweet date.
Otherwise, it is too harsh, and it is not conducive to improving the enthusiasm of these shopkeepers.
"In the future, I will give you an extra bonus according to your actual implementation of this booklet."
"If the execution is good, then I will give you an additional bonus of two taels of silver every month."
When everyone heard this, they immediately became short of breath.
Two taels of silver, and their monthly money is only six taels of silver.
That's a full third of a month's salary!
It's definitely a big bonus for them.
Aren't people coming out to work just for a few pieces of silver?
With silver, there is the motivation to forge ahead.
After hearing Hu Changan's words, everyone was full of expectations for the future.
At this time, Hu Changan asked rhetorically in a timely manner: "Everyone, I don't know if you have any thoughts about my operation manual?" ”
"This is something you need to strictly implement in the future, if you have any comments, please put them forward as soon as possible."
"It's a good thing to have opinions, after all, when this booklet was compiled, it only referred to the opinions of a few old shopkeepers, and it does not represent everyone's thoughts."
"Maybe there are some omissions or deficiencies in this."
"At the end of every month from now on, I will gather everyone and hold a meeting like this."
"At the meeting, everyone can discuss the problems that arise in management and how to improve them."
"This booklet is dead, but man is alive."
"At present, this booklet is just a prototype, and in the future, we will gradually improve this booklet according to the problems encountered in reality."
Looking at Hu Changan's sincere eyes, some of the old shopkeepers hesitated.
It seems that the owner really wants us to come up with suggestions for improvement.
Or else, just tell the truth?
Finally, after a suffocating silence, an old steward raised his hand tremblingly: "Boss, I think there is something on page 10 of this booklet that seems to be written inappropriately. ”
"Oh, what's it, tell me about it?" Hu Changan looked at the old shopkeeper who opened his mouth with a smile and said lightly.