Chapter Eighty-Six: Bad Reviews
[Warning!] Warn! There are customer complaints! There are customer complaints! ]
The sharp voice made Feng Shiyi's brain hurt a little, and after a moment, he suddenly came to his senses.
"Complaints?"
Hurriedly turned his mind to the order, Feng Shiyi saw the complained order at a glance.
"Custom-made gift boxes have a taste? How is this possible! ”
Feng Shiyi subconsciously spoke: "System, what's going on?" ”
After such a long period of research, Feng Shiyi probably also discovered that the so-called ground cat shopping system is similar to the real Taobao, and the addition of "customer service" after the upgrade is more similar.
Feng Shiyi has completed a lot of orders, and naturally has received countless praises, and recently there have been three positive reviews for four orders in a row, and he has also received suggestions from some people, and his points are also rising all the way.
But she didn't expect that one day she would encounter such a thing.
[Customer complaints, please handle them appropriately.] ]
The mechanical voice was still cold, without any emotion, and Feng Shiyi almost wanted to grit his teeth.
Take a close look at the content of the complaint and try to keep your tone soft.
"Excuse me, our boxes are all custom-made, are you mistaken?"
(Don't make excuses, this box can make people stunned if it smells big, can you still eat the food in the box?) Now he is still shirking his responsibility, what an unscrupulous businessman who cares about people's lives! Refund! )
There was a quick reply from there, and Feng Shiyi was dizzy for a while, eager to pull someone over and beat him up.
Having said all that, only the last two words are the point!
By now, Feng Shiyi has affirmed that this person definitely wants to eat white food!
At that moment, his face was also cold, and he went back directly.
"I'm sorry, our gift boxes have been strictly inspected, and there will never be a big smell, and as for the refund, it is even more impossible!"
(No refund, right!) Then I'll give a bad review! )
There was obviously a temper tantrum over there, and after replying to this sentence, after only two breaths, the cold mechanical sound of the system sounded sharply again.
[Warning!] Warn! There are customers who give bad reviews! According to the regulations, the host will be given a penalty of deducting all points! ]
"What?"
Feng Shiyi almost didn't react, his breath was mixed with thick anger, and his eyes were staring at the panel in front of him.
"System, can't you see that this person did it on purpose?"
"He first asked a bunch of questions, and finally deliberately asked for a delicate gift box, and now he said that there is a problem with the box and he wants to return the money, which is obviously wanting to eat white food!"
"System! Don't play dead! ”
Feng Shiyi was almost angry, and he only felt that his heart was dripping blood.
Of course, she knows what points are for, and how hard they are to earn.
An order is only three points at most, and she has accumulated so many points that she only has more than twenty points, and now she has all been deducted at once.
Not only did she lose her money, but she also had to be punished?
What is this system?
Feng Shiyi has lost his mind, and the system can only explain.
[The customer is God, and the host will definitely be punished if he scolds the customer and gets a bad review.] ]
"Do you mean that no matter how difficult the guests I encounter in the future, I will have to greet them with a smile? Isn't this a bully for me? ”
Feng Shiyi's brain seemed to explode, buzzing: "I want to appeal!" ”
[Sorry, we can't accept appeals at this time.] ]
"Then destroy."
Feng Shiyi said calmly, thinking about how to unbind the ground cat system.
[The system is bound to the host's life, and cannot be touched unless the host dies.] ]
"Okay, then let's die together."
Feng Shiyi said calmly, with a resolute expression in his voice.
The system didn't seem to expect her to answer so simply, and after a long pause, she finally said.
[If the host is a first-time offender, the appeal will be accepted, however, according to the system, only two-thirds of the points can be refunded, and the negative reviews will be erased.] ]
After saying this, the system calmed down.
Feng Shiyi sneered, but she didn't feel happy, she had a hunch that such a thing would happen again in the future, it seemed that she had to think about how to deal with it in advance.
Although the mood is not wonderful, the days still go on in the end.
Master Zhang, they deserve to be the best decoration team in the whole town, and soon the shop was renovated, looking at the brand-new store, Feng Shiyi had no ups and downs, and finally sunny.
"Wang Wu, you take someone to run on the street, and say that we are really delicious and the restaurant is open, three days before the opening, all the goods will be bought three and get one free!"
"Boss Feng, this, this is not cost-effective! Buy three get one free, how much do we have to lose? ”
Wang Wu glanced at the things in the store, and only felt distressed.
During this time, he has been helping in the store, so he naturally knows that these things in the store are not cheap.
In particular, those preserved fruits are made from fresh fruits.
Five or six catties of fruit can be made into a catty of preserved fruit, and it is not very expensive to sell, if this is such a big discount, then wouldn't they have to lose money?
"I can't give up the child and can't catch the wolf, I've already calculated, I won't lose money, besides, the quality of our things is high, if it really opens up its reputation, is there still no one to buy it?"
Feng Shiyi looked at Wang Wu's distressed appearance with satisfaction, and reached out to pat him on the shoulder: "Go quickly, you have to work hard for the past two days." ”
Feng Shiyi said so, and Wang Wu naturally had no opinion at all.
Because he had greeted some old customers before, and Wang Wu's publicity was very fast, Feng Shiyi's really delicious restaurant was full of people at the door.
Looking at the head of Wu Yang, Feng Shiyi had a smile on his face: "Take a look, our family's new products are new!" Whether it's a new customer or an old customer, as long as you enter the store, you will have a discount! ”
"Boss, is it true that you said buy three get one free? Are all products buy 3 get 1 free? ”
Although there were many people standing at the door, most of them remained on the sidelines.
At this moment, the person who is talking is the person who often buys pastries here at Feng Shiyi.
Feng Shiyi was waiting for this sentence, the corners of his mouth raised, and he said with a playful smile.
"Of course it's true, it's not just about buying three and getting one free, we have other discounts today, as long as you spend more than 100 Wen in my place today, you can make a card and charge a member, such an activity is only three days before the opening!"
"Members? How to get a card? What's that? ”
As soon as Feng Shiyi's words came out, the people at the door had a heated discussion, they lived so big, and they had never heard such a fresh word, and their faces were full of doubts.