Chapter 672 Educate Users
"User education, how to do this?"
"According to what Mr. Gu said, our users include buyers and sellers, so what should we do?"
"Is it lowering the bar?"
"Make it more intuitive for users?"
“……”
Gu Xiu's words immediately aroused a discussion between the husband and wife, and they were obviously extremely interested in the user education that Gu Xiu said.
"You're right." Gu Xiu spoke:
"Our users are not only shoppers, but also merchants who have entered our platform."
"They're all our users."
"First of all, I have to admit that in terms of user experience, you are doing a pretty good job so far."
"Although there are some minor problems more or less, it is good for now."
"But in the merchant operation, after all, it is still a little cumbersome."
"It can't be helped." Sun Tongyu said with a wry smile: "In fact, we have been simplifying user operations, but merchant operations are still cumbersome after all. ”
"Product listing, product display, order information, order information, and account funds, each of which needs to be operated by the merchant itself."
"Naturally, it can't be helped, it's very concise."
"And honestly."
"Not to mention users, in fact, many merchants don't know much about Internet computers, and even many people don't know how to operate computers."
"In that case, why not fix it? For example, we can have our people teach them. Gu Xiu asked.
"I'm afraid it's not that easy." Sun Tongyu smiled bitterly.
"At the moment, we have a lot of merchants, many of whom are beginners, if each one needs our own person to help them solve their problems......"
He didn't say the rest of the words, but the meaning was already obvious.
There's no way Taobao can get so many people.
At least not yet.
After all, money has to be spent on the blade, and for now, Taobao does not have this ability.
"Since we have limited resources, why not take a different approach." Gu Xiu said.
Another way?
How?
The husband and wife looked at Gu Xiu strangely with puzzled faces.
"Let the merchants, drive the merchants." Gu Xiu spoke.
This......
But the two couples who heard enough to cultivate these words couldn't help but be dumbfounded for a while, this is Gu Xiu's method?
In the end, it's still too young.
Simplicity.
"Mr. Gu, you may not know that there are enemies among peers, although at present, there is no entanglement of interests in our Taobao merchants for the time being."
"But no one wants to help others develop their opponents, and no one wants to do that."
"After all, everyone wants everyone to make money and they can make money."
Sun Tongyu said with a wry smile.
Peng Tear on the side also nodded repeatedly:
"It's basically impossible for merchants to help each other, and a lot of people wish that others didn't know how to do it."
"Moreover, I heard that some merchants will deliberately release information to the outside, saying that our Taobao is not profitable at all, and it is troublesome and not profitable, so I advise everyone not to come."
"You want these people to help other peers......"
"To be honest, it's really difficult."
Gu Xiu raised his eyebrows and spoke:
"Normally, peers are indeed enemies, but in online malls, the competition is not so fierce, at least not so fierce."
"Moreover, I believe that merchants know in their hearts that only when the online mall is truly full of flowers can it affect the increase in the number of users."
"The same."
"It's also increasing its own sales and potential customer base."
"I believe everyone understands this truth."
"Everyone understands that a single person is always selfish, wasting his time to teach others, and in the end, he may even teach his apprentice to starve to death of his master." Sun Tongyu smiled bitterly:
"I guess no one would do that, right?"
As he spoke, Sun Tongyu glanced at Peng Tears, and the two of them were even more or less disappointed.
Disappointing indeed.
Originally, I thought that this different little Gu Mr. would be able to give them something new, but now it seems that ......
After all, he was overestimated.
Probably this is, the higher the expectation, the higher the disappointment.
But in the two shook their heads.
When the heart sighs.
Gu Xiu smiled:
"Since you also said that people are selfish and will not do things that are not beneficial, then won't you give them some benefits?"
Yes?
Give benefits?
What benefits are given?
Is it possible to lower the draw?
"In the real store operation, a lot of money is spent on the store, especially some shops with excellent locations." Gu Xiu reminded:
"Although there is no such statement in the Internet store, if you want people to see your products at a glance, you also need to display them."
"Haven't you thought about it?"
This......
Moment.
A word wakes up the dreamer.
Sun, Peng's eyes lit up on the spot, and they understood what Gu Xiu meant:
"Mr. Gu, do you mean to give some publicity resources to these merchants who are willing to help other merchants?"
Seeing Gu Xiu nodding, the two of them suddenly admired:
"That's a good idea!"
"That's right, this method is really powerful, it can allow the old man to teach the newcomer, and the old man can also get benefits!"
"In this way, in order to increase their exposure and product sales, many merchants must also be willing to teach newcomers!"
"This is a very good idea to write down, and we only need to discuss the details of how to reward merchants in the future, and we can implement it perfectly!"
"Next, we just want to teach a group of merchants, and they will be able to help us teach more new people, which not only saves our energy and time, but also solves the problem that merchants can't operate!"
"Kill two birds with one stone!"
“……”
This time, the couple was really convinced.
Although the method Gu Xiu said is actually very simple, sometimes, some simple questions will always be complicated.
And when you don't think of it, you really can't think of it.
Such a genius.
If you don't accept it, you can't!
Gu Xiu naturally didn't care about the praise of the two, and said again at this time:
"To educate users, it is not enough to be a merchant alone, and for users who come to shop, we also need some means."
The two of them nodded in pairs, looking at Gu Xiu with burning eyes.
It looks like a good student who is carrying a small bench and listening carefully to the teacher's lectures.
Gu Xiuwaner didn't say anything, but spoke directly:
"In fact, you have done a good job of guiding new users, at least many people who have a foundation in computers can basically understand how to operate."
"But ......"
"We're an online shopping mall, and we need more than just people who know how to do it."
"We need it even more."
"It's the users who create more resources to come out!"