This work consumes a morning at the property...... It also has a certain impact on the work of the property.

In the owner group, Ms. Wang also kept saying: "Everyone continues to insist like this, so that we are no longer subject to the property, and then we can fight against the lawless property to the end without worry." Even if we hadn't set up an owners' committee, we would have forced these properties out. ”

Many residents echoed: "It's been so long, and I can't solve such a small matter related to people's livelihood as the property, and I don't know what else can be solved." ”

Lin Yuxin also suggested in the group: "Next, we can also go to the property bureau to complain." ”

If the owner of the community complains about the property to the Property Bureau, then the property department will naturally be reviewed by the Property Bureau, and then will send someone to investigate, so the property is most afraid of the community owner complaining to the Property Bureau.

"It's not the same when you complain. In the past few years, it has not been a complaint to the property bureau, but also to the local real estate administrative department to report, and the owner has made trouble. "Some neighbors are not very optimistic about the complaints.

"Then we'll keep complaining and call 12358." There are also neighbor proposals.

"The most direct way to deal with the property is to refuse to pay the property fee, and wait until the property has resolved the complaint, and then pay the property fee." Some neighbors think that's the most effective way to do it.

Lin Yuxin smiled: "Hehe, everyone promised not to pay unanimously, only a few of us responded to no avail." ”

Ms. Wang also continued: "That is, if everyone's attitude is as resolute as mine, and they dare to go to the management office to scold, this property company has already been fired by us!" ”

She finished speaking, but no one continued to speak in the group......

Ms. Wang was holding her mobile phone, and she was also depressed, did she talk to death?

Zhang Yan couldn't look at it, although she was also very dissatisfied with the property work, but she was not like Ms. Wang.

She couldn't help but say: "I personally suggest that if you are dissatisfied with the property in your community, you should set up an property committee as soon as possible." Negotiate with the property management company as the property management committee and create a harmonious community with the property management company. Instead of refusing to pay the property fee, go to the property service center to beat and smash. It's all against the law. ”

As soon as the group leader appeared, many people began to bubble......

"We didn't participate in the activities organized by the management office, but we didn't see how much effect it could cause! Sister Zhang, how are you preparing for pulling the banner? ”

Zhang Yan responded: "The banner can be sent over in the next two days, and the neighbors with media resources don't know how to prepare?" ”

……

The group is chatting about preparing for property speculation......

On the management side, Cao Hongjun is discussing with the administrator to draw up a description of the parking in the Garden Spring Community and the entry and exit of the east gate (near the school gate......

Cao Hongjun also asked Ke Xuhan to count the number of property personnel who went home during the Spring Festival, as well as the work content in January.

At this time, Liao Fatzi hurriedly ran to the management office and said: "Director, the owners of the second phase have several balconies pulling out banners to protest, demanding that the property company be replaced and the owners' committee be established. There are also banners in Palm Square, and more than a hundred owners gather there to confer. There are also reporters who have come. Probably brought in by the owner. ”

He observed what Cao Hongjun's attitude would be next.

He was glad in his heart that he was not on duty at the security booth today.

Ke Xuhan on the side blinked, pushed down the frame of his glasses, and said softly: "It is estimated that he came to our community to interview this matter after receiving complaints from residents." Or it was specially arranged by the residents. ”

Although the owners also came to the management office in the past few times, pulling banners and the like, they did not directly call the media as they did today.

It seems that the residents are more prepared this time......

"They also said they were coming to interview the director." Liao Fatzi continued: "There are several representatives of the owners who are currently being interviewed. ”

He did not forget to describe the situation at the scene.

When he mentioned this, Li Shukai felt chest tightness and suffocated: "It's really boring, it's really embarrassing for them." ”

Ke Xuhan looked at Cao Hongjun, who had not spoken: "Director, do you need to contact the administrator of the relevant department?" ”

Cao Hongjun pondered and said, "You can contact the Urban Management Bureau, and I will go out to deal with it on the spot." ”

It was obviously the first time he had dealt with such a situation, and he didn't know what awaited him in front of him.

He couldn't run away from it.

If he doesn't come forward, he will inevitably be messed up by the residents, and the management of the property will be even more unsatisfactory.

In Palm Square, more than 100 owners are gathering to discuss.

Banners with the words "Strongly request that the property be replaced and my peaceful home will be returned" were also hung on the trees.

Facing the lens of the media, Ms. Wang, a resident, was interviewed: "We really can't stand the service of this property company, not only is the community dirty and messy, but also the service attitude of the property company is very poor." ”

She added fuel to the fire that since they moved in, they have not set up an owners' committee, and the property company is also an uncle, and they quarrel with the owners at every turn.

In the interview, Zhang Yan, the representative recommended by the owner, also listed several major problems in the community, lack of management: first, the phenomenon of aging and trapped people in the elevator has occurred repeatedly, there is no mobile phone signal in the elevator, and the monitoring angle is not good; Elevator maintenance fees are available on a monthly basis

Second, compared with other communities, the greening and lighting of the yard is too poor, less than 11 o'clock at night, there is no light in the public areas of the corridor and yard, but the electricity bill has to be charged so much;

Third, there is no secondary water supply for low-rise households, and the water pressure is not enough and there is often no water. Some residents' balcony cracks and pipes are leaking, and residents in the community have reported that they have been unmanaged many times over the years, and the backstage of the garden property community is too tough;

Fourth, most of the owners of the residents in the community have cars, but the underground parking lot of our community does not give priority to the owners, but to charge for most of the people who come in temporarily, and most of them would rather be empty than let the residents of the community park

Fifth, as a degree house, outsiders follow in, and the property in the community does not pay attention to it, so that residents do not feel a sense of security at home

During the interview, the residents all questioned the management qualifications of Garden Property Services Co., Ltd. in unison.

The appearance of Cao Hongjun caused a big wave.

"I don't know what the relevant person in charge of the property thinks about this issue?"

After listening to everyone's interviews, Cao Hongjun's heart is very surging, and he can personally understand why his colleagues have been here for a long time.

The most aggrieved thing about the property owner is: we do our best to serve you, but you are always dissatisfied, and even speak ill of each other.

Even though he thought so, he still glanced at the crowd, and his thin lips hooked a shallow arc: "If there is something to find property management, this is the habit of many residents in the community, such as outsiders tailgating, water leakage upstairs, lack of parking spaces, and poor elevator signals...... To a certain extent, our Garden Property Group is in line with the purpose of serving customers, and actively handles it. But after all, property is a business, and it can't cure all diseases. Therefore, once the matter is not handled well, it will inevitably cause complaints from the owners. ”