Li Na was stunned for a while, her brows twisted into pimples: "There are so many bad reviews that suddenly appeared, do you mean that those bad reviewers of unknown origin are crazy?" This has been reported to the police, and Taobao officials have also intervened, and they still have such crazy bad reviews. It's just that there are so many bad reviews and refunds, and they are too willing to pay for it, what is the purpose? ”

Because she had been badly reviewed before, Li Na at this moment subconsciously linked the bad reviews and refund information with the previous ones.

And as Li Na clicked on these prompt messages one by one, she couldn't help frowning even tighter: "This is?" The negative reviews all say that it is because of the high price, and the refund also says that the price of mountain goods is higher than that of other mountain goods in Yuehu Village? Other Yuehu Village Mountain Stores? Yuehu Village is the online store that I opened after I came, how can there be other Taobao online stores for mountain goods? It's also too ...... to fabricate such reasons for refunds and bad reviews"

But when Li Na muttered angrily, a picture in the picture of a buyer's reason for refund made Li Na's eyes widen suddenly: "What? 'Yuehu Village Mountain Goods Store', the name of this Taobao store is only one word different from our 'Yuehu Village Mountain Goods Store'? The decoration style of this store is completely different from ours. Why did such a 'Moon Lake Village Mountain Goods Store' suddenly appear? ”

Immediately, Li Na subconsciously searched for the name of the store directly on Taobao, and soon found the store, and after clicking directly into it, Li Na couldn't believe it.

"The name of this 'Yuehu Village Mountain Goods Store' is only one 'small' word different from our mountain goods store, and the mountain goods sold here are exactly the same as ours, they are all persimmons and pecans, how can it be so coincidental?"

Li Na was talking to herself, her eyes were also looking at the other information in the "Moon Lake Village Mountain Store", and when she saw the shipping address, she exclaimed again: "What? Their shipping address is also this Yuehu Village where I am located, and it is no coincidence that Chongming and mountain goods are the same! But how is this possible? This mountain goods Taobao store was only proposed and opened when I came to Yuehu Village, how is this possible? And the number of orders is so much. ”

And at this moment, Li Na's mobile phone suddenly rang, and it was Liu Mancang calling: "Village Chief Li Na, are you up?" I just arrived at the village committee, and a few young people on duty in the village came in advance to serve the online store, and they said that there were a lot of sellers who had just inquired and left messages, asking if we were authentic Yuehu Village mountain goods. They said that there is a Taobao online store called 'Yuehu Village Mountain Goods Store', which also sells mountain goods of pecans and persimmons, and the price of each order is 1 yuan lower than ours. And there are many buyers who have shipped the goods before, and they have directly given bad reviews after receiving the mountain goods, and even some want to refund them directly, so come and take a look! ”

Liu Mancang's tone was very anxious at the moment, and he didn't wait for Li Na to respond, so he said so much in one breath.

Li Na frowned when she heard this: "Secretary Mancang, I already know what you said, I am also looking at this Taobao store called 'Yuehu Village Mountain Goods Store', his mountain goods are also pecans and persimmons, and the delivery address is also our Yuehu Village ......"

Before Li Na could continue, there was a knock on the door outside his dormitory.

"Village Chief Li Na, have you gotten up? There is a sudden situation, just now I saw on Taobao that our store has a lot of bad reviews, all say that the price of our mountain goods is high, there is a Taobao store that was opened three days ago is actually called 'Yuehu Village Mountain Goods Store', they also sell pecans and persimmons, the price seems to be aimed at us, and every same mountain goods order, the price is 1 yuan cheaper than ours. ”

Listening to Zhang Chao's voice outside the dormitory, Li Na hurriedly responded, and then said to Liu Mancang on the other side of the phone: "Secretary Mancang, this matter is a bit sudden and serious, I will go to the village committee, and we will talk about it in detail when I get to the village committee." ”

Hung up the phone and opened the door, Li Na said directly: "Teacher Zhang Chao, I already know about this, and Secretary Mancang also knows." If it's convenient for you, you'd better go with me to the village committee and see if you can find out what's going on. ”

Seeing Li Na frowning, Zhang Chao immediately replied: "Yes, it's morning reading time, I have already arranged the content of the morning reading for the children, I will go to the village committee with you, and I won't delay returning to the first class at half past eight." ”

Li Na and Zhang Chao hurried to the village committee, and the anger in the entire village committee was very dignified at this moment.

Li Na and Zhang Chao had just entered the courtyard, and before they entered the house, Liu Mancang couldn't help but say urgently: "Village Chief Li Na, Teacher Zhang Chao, you two are here." We don't know about this Taobao online store, we just reported to the police before, and now there are suddenly such bad reviews and refunds, what a whole thing. The orders for these three days are much more than the previous orders, and if they are all refunded, won't we have to take all the shipping costs? These orders are returned, which means that they can't be sold again. ”

And at this moment, not only Liu Man is in a hurry, but Zhang Chao and Li Na are also quite anxious.

However, because Zhang Chao and Li Na know more about Taobao's return rules, they are a little different from the direction that Liu Mancang is worried about.

Li Na quickly explained to Liu Mancang: "Secretary Mancang, let's refund all of them, because according to Taobao's refund rules, if the product has a quality problem and does not match the description, it can be refunded." However, because of the price problem, we will refund after receiving the goods, and we do not have to refund it, we can refuse. What I'm worried about now is that they give us a bad review because of the difference of 1 yuan per order, in that case, our subsequent store ratings and grades will decline, this time it is not a malicious bad review, even if we call the police and complain to Taobao, we can no longer solve the problem like before. ”

Zhang Chao on the side also immediately said: "Yes, Secretary Mancang, the refund is in accordance with the rules of the Taobao platform, because we feel that the price is high, we can refuse." But our problem now is not these refunds, but these bad reviews because the price of each order is 1 yuan more expensive than the 'Yuehu Village Mountain Store' that suddenly appeared three days ago. If there are too many bad reviews, the store score will be reduced, and we will order a higher price, but all these price-sensitive buyers will be 'sent' to the 'Yuehu Village Mountain Store'. ”

"That's right. Secretary Mancang, what is a little strange now is that the registered shipping address displayed in this 'Yuehu Village Mountain Store' is in our Yuehu Village. In other words, this Taobao store that suddenly appeared is likely to be opened by people from our Yuehu Village. The name of this store is only a 'small' word from us, but the price is 1 yuan lower than ours, which is obviously a low-price competition for us. ”

After hearing Li Na and Zhang Chao say that they don't have to be refunded, Liu Mancang breathed a sigh of relief, and at the same time, he couldn't help but exclaim again: "What? Village Chief Li Na, are you saying that the Taobao online store with the name of our Yuehu Village is opened by people from our village? Is this a mistake? This online store was only heard about in the village after you came to our village. And the people in the village don't understand this, how can they open this online store. The only young man in the village who has gone to school and can easily operate some computers, this is also our customer service. ”

As soon as Liu Mancang said this, everyone fell into silence and thinking again for a while, because they all had the same questions as Liu Mancang.

And at this moment, Wang Tao, a young villager who had gone to junior high school who was asked to be customer service, suddenly spoke: "Secretary Mancang, Village Chief Li Na, that, I know a person, he went to high school in our village, but he didn't come here to do customer service." ”

Hearing the words of the villager Wang Tao, Liu Mancang, Li Na, and Zhang Chao were all slightly stunned.

Liu Mancang subconsciously asked, "Wang Tao, who are you talking about?" ”

Wang Tao hesitated again and said, "Secretary Mancang, I'm talking about Wu Zhibin." I went to junior high school with him, and he got into high school, and I didn't. Later, he went back to the village to become an acting primary school teacher, and then Mr. Zhang Chao came to the village to teach, and he went back to concentrate on pouring mountain goods with his uncle Wu Guoqiang. ”

Hearing Wang Tao's words, Liu Mancang's brows furrowed even tighter: "Yes, how did I forget this kid." Three nights ago, I called everyone to come over, and he didn't even seem to come. But it's not right, he and his uncle Wu Guoqiang used to dump mountain goods every year, if he knew how to open an online store to sell mountain goods, he should have opened an online store a long time ago. ”

As soon as Liu Mancang's words fell, the villager Shuqiang hurriedly ran into the village committee, shouting as he ran inside: "Secretary Mancang, Village Chief Li Na, there is an accident in the village, Wu Guoqiang and Wu Zhibin's uncle and nephew have started to collect mountain goods in the village again." And their purchase price is higher than the settlement price you two gave to the villagers! He also said that he would collect as much as he could, not too much, but afraid of less! ”