Faced with David's possible additional conditions, Shirakawa Kaede and Ullis both looked serious.

The pot-bellied David took a sip of coffee comfortably, "White, do you know the service tenet of Marshall Department Store?" ”

Shirakawa Kaede's expression moved, and he had some guesses in his heart.

"The customer is always right." David didn't sell anything, he put down his coffee, and pointed his finger on the table with emphasis.

"Mr. David, what do you mean..."Shirakawa Kaede became more and more sure in his heart, but he still wanted to hear the other party's specific request.

"After-sales" David said what was in his heart, "White, you understand. Sometimes these electronic products have problems of one kind or another.

Maybe it's a problem with the product, maybe it's a problem with the customer.

But for Marshall, the customer was always right.

So, white, in order to do this, after-sales is the top priority.

Shirakawa Electric must be able to respond 48 hours a day, anywhere and at any time. ”

Sure enough, Shirakawa Feng said secretly, such a request is not harsh.

The 48-hour response may not be a big deal in the future. But now it's only 1980, and there are no mobile phones and no internet.

The so-called response can only be carried out by humans.

The whole country is so big, it is not easy to do this.

"Shirakawa will follow in Marshall's footsteps and set up service points in major cities to deal with customers' after-sales problems in a timely manner."

Although he knew that the cost of doing so was huge, Shirakawa Kaede still had to take this step.

And even if you don't do it now, if you want to further expand your influence in the United States in the future, you will always take this step.

"Shiro, I appreciate your decisiveness." David had a satisfied smile on his face, and then he stood up and held out his hand.

"Then welcome to Marshall and become a member of the department store family."

"It's an honor for Shirakawa Electric and a pleasure to work with, Mr. Bob."

The two sides shook hands and officially finalized the cooperation.

Of course, the more detailed rules also require Ullis to come forward and communicate further with the Marshall team.

The chain supermarket finally had a breakthrough here, and Bai Chuanfeng's originally anxious mood was instantly relaxed.

Out of David's office, Shirakawa Kaede immediately explained to Ulys.

"It opens up a breakthrough here at Marshall, and as long as our Walkman can be put on the shelves smoothly, then more and more people will definitely like it."

For this, not only Shirakawa Kaede, but also Ullis is quite confident.

"So the market will open up very quickly, and then we will negotiate with other department stores and keep it in the same price range as Marshall."

As long as the market can be opened, Wal-Mart and Target will be inevitable in the future.

"In addition, about after-sales" Shirakawa Kaede stopped in the hallway, frowning slightly.

"When choosing a site, try to consider the respective radiation range, and save a little more cost if you can save a little cost.

Relevant technical personnel will be transferred from the neon headquarters first, and the local personnel recruitment should not be left behind.

When the time comes, the old will bring the new, and after the local staff is trained, they will be immediately sent to the after-sales points in various places. ”

"Understood, Boss." Ullis nodded earnestly in response.

He will also be responsible for the latter work when there is no suitable candidate for the time being.

Although the labor investment in these after-sales things is large, the good thing is that Marshall has only a few hundred stores in Quanmi.

Most of them are also concentrated in bustling metropolises, and the locations are not too scattered. In this way, the logistical pressure of Shirakawa Electric will be much smaller.

And the Walkman was on the shelves at Marshall, and it was not synchronized across the United States.

It is bound to spread gradually from point to surface based on sales data and customer feedback.

All this also gave Shirakawa Electric time to react, although the steps were small, but at least it would not pull the egg.

"Boss" was hurrying out as they walked out when Ullis suddenly spoke.

"We may also consider building a factory in the United States in the future, you know, those politicians like these the most.

And it will also save us a lot of trouble, which is everyone's tacit understanding. ”

Shirakawa Kaede nodded in understanding, "Ulys, I will carefully consider your suggestion, but only if our products sell well." ”

He also understands some unspoken rules, but this is not the time to consider building a factory.

Ocean freighter transportation is charged according to the volume of goods, and the Walkman is very small in size, so the transportation cost is not exaggerated.

The shipping cost of those color TVs, refrigerators, and washing machines is the majority, which is another factor why Sony and Panasonic built factories in the United States.

Because the volume is too large to be cost-effective, there will be various losses during transportation.

However, Shirakawa Electric does not need to consider the issue of freight for the time being, and there is no rush to build a factory.

Out of the Marshall Department Store building, Shirakawa Kaede found James who was still waiting here.

"James, thank you so much for your help.

I have to say that this solved a big problem of mine, this is a little bit of my heart, don't be polite. ”

For James, Shirakawa Kaede also stuffed him with an envelope as a reward.

In a capitalist country of pure blood, the dollar is the ultimate goal of all actions.

"Oh man, you're so polite. I haven't shown you the wild of the L.A. girls. ”

James took the envelope and twisted it thickly, and immediately cracked his big mouth.

"Next time" Shirakawa Kaede patted him on the shoulder and said goodbye to him.

"White, next time I will definitely take you to experience the authentic scenery of the Fernando Valley, authentic!"

Returning from the Fernando Valley, Kaede Shirakawa and the people of the branch had another meeting. This time, the main thing is to explain the follow-up work.

He has already said almost everything that should be said, and the rest can be implemented step by step.

He and Asuka Kobayashi are ready to fly back to Neon tonight, and the rice market is temporarily in charge of Hasegawa and Ullis.

As for the higher-end professional managers, headhunters are still wielding hoes.

The market development of rice country has come to an end, and Kaede Shirakawa and Asuka Kobayashi also board the plane to Neon in the night.

…

Kaede Shirakawa, who had just arrived in Tokyo, didn't even have time for jet lag, so he rushed to the office building where Akihabara HAL was located.

"This is our first handheld?"

"That's right, what do you think?" Although Satoshi Iwata's face was also haggard, his eyes were very excited.

In order to smoothly put the two games on the handheld within the time limit, Satoshi Iwata almost skipped class to write code.

Fortunately, the hard work paid off, and everything went smoothly.

Shirakawa Kaede held Shirakawa Electric's first-generation handheld computer, and the Game Boy looked at it carefully.

About the size of a palm, the orange shell is unusually conspicuous. In order to improve the texture, a metalloid film is also coated on the surface.

Facing the light, the orange shell shines brightly. Tsk, I have to say that Shirakawa has never disappointed in terms of exterior design.

Flipping over the front, a printed screen occupies most of the handheld area. On the left is a D-pad that controls direction, and on the right is a circular function key.

A few small buttons at the top of the button represent the auxiliary keys for game switching, the sound on/off key, and so on.

To increase the ornamentality, these areas are painted with a blue printed undertone. It has the logo of "GAME&BOY" and Shirakawa Electric.

And the most eye-catching thing is the cool space fighter pattern on both sides of the screen.

Regardless of the actual content, the propaganda picture must be blown up.

This is the approximate image of the first generation of Shirakawa Electric's handheld, which is quite simple compared to the back-handed handheld.

But compared to Nintendo's handheld, it is definitely the Lamborghini of game consoles.

Not to mention the appearance, the printing screen is larger than the other party's.

In addition, Shirakawa Electric's handheld does not have a time function, but a sound function has been added.

There will be corresponding sound effects during the game,Considering that the players who play the game are mainly students,Shirakawa Electric's handheld also intimately increased the sound on/off key。

The teacher is coming? Did the parents do the rounds? With the push of a small button, the whole world instantly calms down, and you can play happily again.

And these functions, Nintendo's handheld does not have.

Han, really cold.

"Have all the D-pad patents been registered?" After playing for a while, Shirakawa Kaede raised his head again and asked a young man beside him, Akagi.

He was an employee of Shirakawa Electric's Technical Department and was responsible for the design of the hardware side of the handheld.

The last time the logo on Aihua's circuit board was the first to be discovered.

Subsequently, at the creative selection meeting held within Shirakawa Electric, he performed well many times.

Seeing that he had good potential, and in order to further cultivate, Shirakawa Kaede handed over the handheld project to him.

This kind of project, which is relatively low in difficulty and cost, is most suitable for young people to practice.

Akagi heard Shirakawa Kaede's inquiry and immediately bowed his head to answer.

"Square D-pads, round D-pads, and internal microstructure adjustments have all been patented."

"Yo Xi, good job." Shirakawa Kaede, who incarnated as Osa, expressed his satisfaction.

That's right, the famous D-pad, since you Nintendo haven't used it yet, then you're welcome.

Now it is already in the shape of Shirakawa Electric.

Not only that, Shirakawa Electric has also registered several similar designs.

When Nintendo finally has a flash of inspiration and signs up with a brilliant idea, hehehe...

It's not that Shirakawa Kaede wants to be a patent troll, but the heart of defense is indispensable.

Who knows if a small company will suddenly pop up in the future to sue him for infringement.

Therefore, all the new technology applications involved in Shirakawa Electric, whether it is the principle or the appearance, are all registered first.

Never overestimate the discipline of your friends, and never underestimate the greed of your friends.

If one day a hostile relationship develops with one of them, then the application of the other party's patent should not be thought about anymore.

In doing so, he is also taking precautions.

After watching his own handheld, Shirakawa Kaede finally has some confidence in Nintendo, a potential opponent.

Shirakawa Electric's handheld is a complete explosion of Nintendo in terms of workmanship and appearance.

And its cost is only about 900 yen, which is lower than Shirakawa Kaede imagined, which may be because Shirakawa Electric has a whole industry chain processing.

Anke Electric, together with Shirakawa Electric and HAL, have been covered by themselves from raw material processing to finished products, as well as the content design of the carrying.

As a result, the cost of the handheld has been pushed down to the limit, not even 1,000 yen.

The specific cost of Nintendo, Shirakawa Kaede does not know, but at least it is a few hundred yen higher than Shirakawa Electric.

A few hundred yen may not seem like much, but that's competitiveness.

For the pricing of Shirakawa Electric's handheld, Shirakawa Kaede already has a plan in his heart.

(End of chapter)