Chapter 64 Staff Training

The wholesale headquarters is undergoing renovation work, and there are dozens of days of preparation time, during which time can be used for recruitment and training work.

Because the wholesale headquarters needs to recruit a large number of new employees, Xiaohua posted recruitment notices on the window glass of the wholesale department, and there was an endless stream of applicants.

Recruitment conditions: high school degree or above, age 18-25 years old, good facial features, can speak Mandarin, good oral expression skills, preferably with sales experience. After careful selection, 30 girls and 5 boys were selected.

For young girls, shopping guide work is still a more decent, easy, and well-paid job.

(niece) Yuanyuan: "Auntie, Mr. Zhang heard that our wholesale department headquarters is recruiting employees, and he also wants to work in our head office. ”

Xiaohua: "Zhang helped us when we were in trouble. Now that Mr. Zhang is in difficulty, we have to help him as well. ”

Xiaohua continued: "Yuanyuan, the training will start tomorrow, and you ask classmate Zhang to come to the training as well." "I believe that after training, these young shopping guides will be presented to customers in the best condition and skilled work experience.

The training was held in the conference room on the seventh floor of Longma Group, and the small paintings explained the sales methods to the new employees. At this time, the door of the conference room was pushed open, and Zhang stretched out his head to come in to take a look, and there were beautiful girls sitting at the conference table.

Xiao Hua smiled and said, "Student Zhang, come in, we are in a training class." Zhang said, "Are you bothering you?" ”

Yuan Yuan: "Student Zhang, why are you so late, the training has begun, come in and sit down." ”

We continued, and the employees listened quietly: first of all, be polite, and the customer should come with a passionate "Hello, welcome." And so on. Then the language should be subdued, clean and neat, fingers together, and the movements should be standardized. Then, talk to the customer at the same speed.

When talking to customers, they can't help but nod their heads, "Okay, is there anything else?" And so on.

"Now let's simulate a walkthrough." Employees laughed and practiced sales skills, swapped roles with each other to play customers and employees, and played the role of customers making things difficult for employees.

The small painting called Yuanyuan as a customer, Zhang as an employee, Yuanyuan played a customer out of various problems, Zhang carefully answered, from the appearance of the product, use, and how to use, from the beginning to the end to keep smiling.

These newly recruited employees are proficient in various sales skills, and their business capabilities are constantly improving.

Xiaohua said: "If we change the way, we can't always repeat the same thing. "Now chatting about the training.

All kinds of responses are like chatter, and customers are treated as friends, sisters, and brothers. After the training, these employees have won unanimous praise from the leaders.

Xiaohua said to Yuanyuan: "I talked to Boss Ma, let you be the store manager, you have to come on." Yuan Yuan said: "I will learn from my aunt and become a qualified store manager." ”

Xiao Hua said: "You will definitely be stronger than me." Yuan Yuan said: "I will work hard to reduce your labor pressure." ”