Chapter 31 Indicators

"It's just to bring you all to market! In the future, in addition to logistics, the customer center, planning center and design department will all set business indicators. Of course, because the planning center and the design department are in the first year of trial, the specific indicators still need to be discussed, and they can be set lower, but the task must be there! As for the customer center and the media department, the implementation is still in accordance with the targets set at the beginning of the year. ……”

Mr. Chen has not finished speaking above, and whispers are everywhere below. Everyone has joys and sorrows, and their moods are conflicting. The people in the customer center saw that the group of intellectuals and nobles who were kept at home were also going to run business, and they gloated and thought: Let you usually be high and see how you complete the task! The people in the planning center were unconvinced and thought: If you press the index, you will press the index, who is afraid of whom? I ask you to send our reports for free! All will be charged in the future!

After finishing his speech, Mr. Chen said: "You can bring up any opinions. So the various departments rushed to start speaking.

"What if the planning department doesn't bother to do the plan we want in the future, and only spends energy on what their own customers need?" Someone in the customer center asks a question.

"Since our customers are paid for our services, shouldn't there be a uniform standard across the company? If our customers have to pay for our planning services, and the customer center takes our reports to send them for free, how can we explain to the customers? Said the person at the planning center.

"What? Do we have to pay you to do a survey and do an outreach in the future? It's good for you to implement this policy to ask everyone to go outside to develop new business, instead of asking your company's customer department to collect money! ”

"What does it mean to ask your company's customer department to collect money? When the client signs a contract with the company, he pays for all services, including customer service, media, planning, design, and all services. Is our service free, and you can get a commission bonus for the next order to eat? ”

"What does it mean that you can get a commission bonus for the next order of eating? If you have the ability, you can also go to dinner? You think it's that easy to eat? There are so many people looking for him, why does he want to eat with you? Your reports are all on paper, and they are useless! ”

"Since it's useless, can you ask us to write it? What we lack is direct communication with customers, and the meaning you pass on is not the original meaning of the customer at all, so we always do useless work. Some of the requirements are simply your own ideas, the customer is not that meaning at all, you just want to ask us to do it after you go to send it for nothing, it seems that your service is good, more professional, more intimate. In the future, we will have to communicate directly with the customer to do what we do, if you think it is useless, don't ask us to do it! ”

"Why do you want to communicate directly with our customers? You can't go to your own customers! Besides, if there is a competition for customers in the future, how will the company deal with it? ”

"Then we should also have business entertainment expenses like the customer department."

The people of the two camps fought over each other. Mr. Dong of the customer center answered a customer call in a timely manner and went to the door of the conference room to talk on the phone. Mr. Fang of the planning center has his eyes slightly closed, and he looks like an old monk who is not disturbed by the outside world. Mr. Chen watched the excitement with great interest and relish, and watched everyone compete with each other with a white face, one voice higher than the other. He took a leisurely sip of tea, as if he could see the taste and the fun.

Bai Zezhi felt that what Ding Qiangrose said was right, Mr. Chen just liked that the people below him should not be too harmonious, and then he was only loyal to him, and only when he came forward could he calm down the turmoil and coordinate the contradictions.

Bai Zezhi and Ding Qiangrose didn't speak, anyway, someone was arguing and arguing. Seeing that the quarrel was almost over, Mr. Chen coughed and came out to speak.

"The company is to motivate everyone to work better for the development of the company, and in the same way, after making efforts, you will get better returns. The company is in the stage of rapid development, this is a great opportunity, a great opportunity for you to show your talents! What the company needs is internal cooperation between your departments and external development, rather than internal struggle and competition. Of course, the problem should be raised so that we can consider it more comprehensively, set policies more perfectly, and solve the problems that arise head-on, so that everyone can rush forward without worries. ……”

Soon after this meeting, the administration printed and issued detailed regulations with unprecedented efficiency and speed. Ding Qiangrose took the regulations and read them, and said to Bai Zezhi: "It's really fast, it's good that the efficiency is so high when the bonus is issued!" ”

Bai Zezhi sneered, and Ding Qiangrose said again: "Let's get a guy?" Your department, my department, complement each other's strengths and cooperate in development. ”

"Okay, how do you cooperate?" Bai Zezhi asked with interest.

"We are good at relationships, you are good at making plans, let's come together with civil and military, work together, sign customers, both sides are half, and the commission is half, how?" She said proudly.

Looking at her appearance, Bai Zezhi was amused again, thought for a while and nodded: "Okay." ”

Then the two began to discuss some details. Ding Qiang Rose said:

"Every customer is a person from your department, a person from our department, a team of two, a group visit. Of course, I'm talking about new customer development, not including our existing customers. The information of the visit should be fed back and communicated in a timely manner, and everyone should give ideas if there are problems. The two of us go to the important customers in person, and their customers can also go out if they need them at an important stage. Of course, the performance is still theirs, which reassures them. The key is to work together, share information, and achieve a win-win situation. ”

Seeing Bai Zezhi nodding, she continued: "Go back to the two of us, ask the people in both of our departments to make a list of potential customers that can be developed, and we will study it and see how to start working." ”

"I don't ask for much, if my side can solve half of our department's indicators, then I will have the bottom of my heart. The key is that it's completely unsettled, I can't even list a few of my own list, let alone be sure that I can sign a contract, what should I do? Bai Zezhi said sadly.

"It's okay! You have never done business, in fact, the boss has set very few indicators for you, and it is estimated that he has not reported great hopes, but just wants to stimulate the work of various departments. As long as there is a customer, as long as the volume is not too small, your task is completed, easy! ”

"You're talking light." Bai Zezhi did not dare to be optimistic.

"Really, start all kinds of relationships, if you're embarrassed, I'll help you run errands! The key is to make a list first. You don't usually pay attention, in fact, there must be a lot, you think about it, as long as you have a name, you can do it if you don't know it. Do your parents, relatives and friends have any clues? By the way, isn't the wish made by the newspaper? I'm sure I know a lot of people in the business world, and you ask her for help. ”

"Okay, I'll think about it, and ask." Bai Zezhi said.

As he was talking, Yu Guang suddenly saw a cat behind him, and the two of them were startled at the same time.

"Gu Youli! When did you get a cat here? Ding Rose exclaimed.

"I'm scared to death." Bai Zezhi patted his heart and said.

"I came in a long time ago, but you guys were too involved in talking and didn't know how to pay attention to the changes in the surrounding environment." Gu Youli put his hands in his pants pockets, and said in a swaying manner.

"You came in sneaky." Ding Qiang Rose said.

Gu Youli ignored her, turned his face towards Bai Zezhi, and said flatteringly: "I'll be a salesman for you?" How about running business for you? And it's free! ”

Bai Zezhi looked at him and said, "It's so good, okay, do you have a business channel?" Is it to find your dad? ”

"I'm not looking for him!" Gu Youli finished speaking with a backbone, and said again, "I can find my brother!" ”

Bai Zezhi sneered, "That's not the same!" ”

When Ding Qiangrose on the side heard this, her heart fluttered and beat a few times.