With more than 26,000 employees, Walter Mater is one of the top five largest retailers in the United States.

In the 70s of the 20th century, the company's sales grew from $45 million to $1.6 billion, and the number of retail stores expanded from 18 to 330.

In the company, people say

Sam Walton of "Mr. Sam" was the driving force behind this success. Mr. Walton's approach was simple to say, and it was nothing more than caring about his staff.

In fact, at his insistence, almost all managers, each wearing a small round badge, on the book

The words "We care about our employees". Walton learned this approach to caring from L.C. Penney.

Just like in Penny, his men are all called

"Partner" is not called an employee. And he listens to the staff. "The key is to go down to the store and listen to what the guys have to say, and it's crucial to get everybody on board," he said. Our best ideas come from clerks and warehouse workers. "The story of Walton has become legendary.

According to the Wall Street Journal, "Mr. Walton had a sleepless night, rolled out of bed, and went to a day and night bakery to buy four dozen bagels. At half past two in the evening, he took the bread to a distribution station and talked to the workers at the shipping dock for a while. It turned out that he needed two more showers. "It's not surprising that the story itself is that any little person in the corporate world can do a series of similar things.

What is jaw-dropping is that a top leader in such a $2 billion company can have such an unforgettable and deep concern for his employees.

Grassroots workers are the most important, and this is reflected in every one of his activities. The senior manager's office was virtually always empty, and the headquarters was like a warehouse, because most of the time of Walton's managers was spent on-site in the company's 11 state service areas.

What are they doing in those places?

"Cheering for a new storefront, finding out what's going on in a competitor's store, and rallying employees for heart-to-heart conversations." Walton himself has been visiting every store every year, since 1962 and for decades.

At Walter Matt, everyone feels like a winner. Every Saturday morning at half past seven, the regular management meeting starts on time, and the monthly stocker will receive a medal.

There are shops on it every week

"Hall of Fame". Every time the headquarters suddenly sent a maintenance team to help these shops decorate their facades, it proved that the work there was doing a good job.

Mr. Sam always stood up and shouted, "Who's the first?" Naturally, everyone replied in unison: "Wall Matt! The Wall Street Journal reported: It seems that Mr. Walton is the best at finding fun.

He flew his plane to Runaway Mountain, Texas, parked it, and told his co-pilot to wait for him a hundred miles or so ahead, and then he waved his flag to stop a Wal-Matt truck and carry him down the road so that he could chat with the driver.

The strategy of "going up the house and drawing the ladder" requires the person to be good at making things convenient for his opponent, deliberately revealing his ignorance, luring his opponent to look down on you, and then making him fall into your preset trap without him noticing.

In fact, it means that you expose your flaws, lure him deeper, and then cut off his front and back, and after cutting off his assistance, you should not always make him fall into a situation where he will never be able to turn over, but should be treated differently according to the interests of the opponent and your competition.