Chapter 32 The Blessing of the Past
We can only accompany us with a wry smile, this is already the case, and we can't let Sister Jin hold it alone. Although the last time the disc player complained, Sister Jin accepted our love, but this is not the reason for us to stand by and retreat.
Auntie, you should sit down and say, you don't like to drink water, and we won't pour it for you in the future. I hurriedly played the round and interjected.
Let's communicate with the manufacturer in person, you always listen, we do our best, you see if it works. Sister Jin continued regardless of her previous suspicions.
Well, that's a good sentence. The old lady staggered back into her chair.
Not surprisingly, the manufacturer, as always, did not agree to return the goods. This machine, used for so long, has not had any problems. Returning it is scrapped, and it is worthless to keep it for disassembly. It's all about the same old parts.
You can't use a stinky one because the customer is older, because you don't like it, you can return it for free. The manufacturer's phone was thunderous, and they were almost stunned. You can't do that even if you say you're doing charity. It should be shared, and I can't hear a single movement in the money thrown into the water.
We are also frowning, straight teeth. It really can't be solved. No way. I'd rather have customers complain about us everywhere. I can only say to the customer's mother and daughter: No, go to the Consumer Association or the Industrial and Commercial Bureau, let them solve it, and if they come up with a handling opinion, we will implement it.
The female customer understood it and understood it. got up and left, saying that she didn't care, her mother didn't want it, and she didn't want the machine.
The customer's mother took the opportunity to lie down on the sofa where their mother and daughter were sitting, and said that they couldn't leave if they couldn't solve it, so they just lay down here.
Fortunately, I know to go after work, and I will come to work, and I will lie down for a day. I don't eat food, I don't drink water. One lay down for three days, and the first two days I could still shout and scold, and then I obviously felt that the old lady was physically exhausted, after all, where was the year. When you are old, you have a mind on it, and you can't get out if you mistake it.
The director who has been in charge of accompanying me has given me feedback on the situation, and I really can't help it. Call the boss of the manufacturer and ask him for help, knowing that the manufacturer is wronged, I personally begged him to do something. See if you can deduct less money and give him a refund. Because it was impossible to reason, her daughter understood and understood, but she didn't come. You tell this old lady that she doesn't understand, and she doesn't listen at all. If the manufacturer approves, we will call the female customer and negotiate. Don't really because of this little thing, this little money, this old lady has three long and two short. As a daughter, it is impossible for me to let my parents suffer this sin because of this little thing and this little money.
Fortunately, the boss of the manufacturer finally reluctantly agreed, deducting 78 yuan according to the daily depreciation rate of 1/1000, and returning 272 yuan to the customer.
We called the female customer again and said that out of humanitarian sympathy, we made an exception and returned the goods after deducting depreciation.
The female customer, overjoyed, quickly rushed over, as if we were afraid that we would regret it. According to the director, who has been accompanying the customer to solve the complaint, the old lady was carried out by her daughter and a friend, and she took a taxi, and she could no longer walk. It is estimated that I have not eaten well these days, slept badly, and have a bad mood, and I am tormented.
Later, this old lady really came to our store, and the staff who bought the water dispenser said that our service was good, saying that when she went to the street beauty salon a few days ago and experienced free beauty and skin care, the watch was taken off and lost. Later, she searched several more times, but she couldn't find it. Say that the people in the beauty salon have a bad heart.
It's really in response to the old saying, and I have no intention of inserting willows into the shade.