The off-peak season of mobile phones is different from other home appliances, June and July is the end of the college entrance examination for students, and students buy mobile phones during the holidays, paste machine models, buy repeaters, learning machines, and electronic dictionaries. Other home appliances are the off-season.

In August and September, home appliances gradually entered the peak season, and mobile phones are still in the hot season, and the heat can be maintained until the end of the 11th National Congress. As for Double 11, Christmas, New Year, and Spring Festival, it has always been hot. It wasn't until March 1 that the school season ended. Mobile phones are consumables, no matter day or night, as long as they are broken, they will be repaired or purchased as soon as possible. Holidays are also a good time to buy a machine as a gift or for yourself.

As visibility opens, sales increase. The settlement cycle is adjusted from monthly settlement to semi-monthly settlement, and finally weekly settlement or schedule settlement in peak season. Thank you very much for your empathy and advice. It ensures the capital turnover of manufacturers, the continuous supply of goods, and the sales in the peak season.

On this day, it had just opened early, and the employees were fanning the ground with paper shells after mopping the ground. Because we have asked for a morning meeting to adjourn no later than 8:50. Everyone only has ten minutes to clean up, and it will open on time at nine o'clock. Everyone is accustomed to sweeping first and then mopping, and finally using a rag to sassafras the counter. This day is no exception, just after sweeping the floor, mopping it with a mop, an employee is fanning the air with a paper shell, so that the water stains remaining on the ground can be dried quickly, and the other continues to mop the floor in the counter.

Just listen to the snap, oops! A woman crouches on the outside of the counter on a chair that is provided for customers to test the machine. The expression is distorted and painful. A high heel was thrown out.

Hello, need help?

The employee kindly stepped forward and tried to help the customer who was lying on his stomach in a split posture.

No, it hurts, it hurts, it hurts, the customer is sweating profusely, waving his hand to refuse.

The director also rushed over when he heard the sound, and when he saw that it was not good, there were water marks on the customer's pants, which was wearing high heels and walking in a hurry, and he was bald on the water tracks, and he slipped and fell.

Hurry up and report to the store as soon as possible. According to the usual practice, the store will come forward to solve the problem if it is not serious, and we will be responsible for accompanying the customer to call 120 and go to the hospital for medical treatment. But it is only to fulfill the responsibility of accompaniment, and will not pay for medical expenses. Help notify the family.

The store quickly rushed to the store, reported to the general duty manager of the store, dialed 120, and notified the family to go to the city hospital for emergency gathering.

The director accompanied the customer to the hospital, and after examination, he broke two ribs, and when he fell, he fell to the rest chair and was strong. The customer is directly hospitalized. In the afternoon, family members came to our store. And he explained that the store was in charge of the solution. The customer does not approve, he thinks where he fell, where he is responsible. The customer's family asked us to report to the company to apply for compensation, or they did not act, did not want to care, shirked their responsibilities, and carried out all-round publicity to us in the news media.

When we meet such customers, we feel helpless and powerless. Ask the store, the store said that it is just right for you to help us to handle the first pass, and the customer complaint handling is more conducive to solving and safeguarding the interests of the enterprise. It's all for the store. Besides, there is water on the ground in your sales area, and your sales area is also responsible.

I'm really speechless, just opened, the store area dares to guarantee that there will be no traces of water, and she didn't see the staff fanning the ground.

The key is to reason with you, and no one listens to your reasoning. Isn't this not the matter of not pursuing the fact that there are traces of water on the ground in your sales area??

For the store, we have always had a big mouth, and we have a small mouth, only to listen.

Forget it, it's all about work. The key customer recognized us, and there was really no recruitment.