Even if someone else makes a mistake and we are right, if we don't save face for others, it can make things worse.

Save face for others! What an important question! Few of us would seriously consider it. We like to put on a stinky show, be self-righteous, and blame employees, wives or children to our faces, without thinking about it for a few minutes, saying a few words of concern, and putting ourselves in the shoes of others. If we had done that, we would have avoided many embarrassing and embarrassing scenes.

For a while, GE was faced with a problem that needed to be carefully addressed: the company did not know how to place a new role in the role of Marcel, a department head. Marchel used to be a first-class technical genius in the electrical department, but when he was transferred to the statistics department as a supervisor, his performance did not improve, and he turned out to be not up to the job. The company's leaders felt very embarrassed, after all, he was a rare talent, not to mention his very sensitive personality. If he is angered and annoyed, something may go wrong! After much deliberation and coordination, the company's leaders assigned him a new position: a consulting engineer at General Motors, at the same level, but with someone else to manage his current department.

Naturally, Marcel was very satisfied with this arrangement. Of course, the company was also very happy, because they finally managed to deploy this hot-tempered celebrity staff member without causing any storm.

An accountant at a management consulting firm said: "Laying off someone can sometimes be annoying, and being fired is even more sad. Our business is very seasonal, so after the peak season, we had to lay off a lot of people who were not idle. There's a joke in our line of work: no one likes to wield a big knife. Therefore, everyone is worried, but they are afraid that if they can't avoid it, the task of dismissing the person will be arranged on their own heads, and they just hope that the days will pass quickly. The routine dismissal conversation usually goes something like this: 'Please be seated, Mr. Jim. The peak season is over, and we don't have much work left for you. Of course, you also know ...... "'

"I don't dismiss someone unless I have to, and I try to tell him as tactfully as possible: 'Mr. Jim, you've been doing a good job (if he's really good.') Last time we asked you to go to Yauwak, where the work was cumbersome, and you handled it perfectly. We would love to tell you that the company is proud of you, trusts you, is willing to support you forever, and hopes that you will not forget everything here. In this way, the dismissed person feels much better, at least not abandoned. They know that if we have a job, we will keep them. If we need them again, they will gladly come back to us. ”

Fred Krako, of Pennsylvania, talks about a seemingly small but impactful incident that happened in their company:

At a business meeting, the deputy general manager raised a serious problem related to the management of the production process. Because he pointed the finger of the problem directly at the head of the production department, he looked like he was ready to find a fork. In order to save face, the head of the production department avoided answering the questions. This made the vice president very annoyed and scolded the head of the production department for being a hypocrite.

Truth be told, the manager has always been a dedicated employee. But from that day on, he no longer wanted to stay in the company as usual. A few months later, he moved to another company, where he was said to have achieved remarkable results.

Miss Martha had been in a similar situation, but because of her boss's humane handling of the situation, she saved enough face, and the result was naturally different from the former. When Ms. Martha applied for a job as a market researcher for a company, her first job was to do market research for a new product. "When the results came in, I almost collapsed to the ground, and I had to start all over again due to a series of mistakes in the planning work, which led to a complete failure of the whole event," she said. To make matters worse, the debriefing meeting was about to start and I had run out of time. ”

"When they asked me to produce the report, I was so scared that I couldn't control myself. In order not to provoke everyone's ridicule, I tried to restrain myself because I was too nervous. I gave a brief explanation and said I needed time to redo it and I would submit it at the next meeting. Then, I waited for my boss to throw a tantrum. ”

Unexpectedly, he thanked me for my hard work and said that some mistakes in the plan were inevitable. He believes that the new investigation will be accurate and will be of great help to the company. He affirmed me in front of everyone, saved my face, and said that what I lacked was experience, not workability. ”

"That day, I left the venue with my chest straight, determined not to make the same mistake again."

Since then, Ms. Martha has done an excellent job of market research and has worked well with the rest of the company.

In fact, even if someone else makes a mistake and we are right, if we don't save face for others, we will ruin a person. The legendary French aviator and writer Saint-Souillé wrote: "I have no right to do anything that degrades anyone's self-esteem." It is a sin to hurt the self-esteem of others. ”

A wise leader will follow this important principle, and White Morroch has an extraordinary ability to mediate heated disputes. How did he do it? Very simple! He was just careful to find out what was right on both sides, and praised it and positively emphasized it. He has a very strong principle of mediation, which is that he never points out what anyone has done wrong.

No truly great person in the world wastes precious time humiliating a loser. In 1922, after a long period of colonial rule, Turkey finally decided to expel the Greeks from Turkey. Kemer delivered a Napoleonic speech to his soldiers, saying: "Your destination is the Mediterranean. And so one of the most tragic wars in modern history began. In the end, the Turks won, and when the Greek generals went to the Keml headquarters to surrender, almost all the Turks humiliated the enemy they had defeated.

But Kemer showed no sign of triumph. "You may be seated, sir." He said, holding their hands: "You must be tired of walking. Then, after discussing the details of the surrender, he comforted them in the pain of defeat. He said in the tone of a soldier to a soldier: "War is such a thing, and the best generals sometimes lose battles." ”

Even if Kemer was basking in the joy of victory, he was still able to take care of the face of his defeated men. What a precious action!

It can be seen that retaining the face of others is not only a sign of tolerance, but also makes people feel that you respect others, and others will naturally respect and thank you.