Chapter 313: Straight to the point
The customer service manager immediately understood, and couldn't help laughing: "Yes, let them toss, no matter how much they toss, it's only a matter of 200,000, it is estimated that these 200,000 are not enough for them to toss, they are killing 800 enemies and losing 1,000!" ”
"That's right." Li Changsheng nodded, turned his head and asked again, "What's the problem?" ”
The customer service manager immediately took Li Changsheng behind another customer service staff, pointed to the computer screen and said, "Mr. Li, there is a customer here who complains that the methanol content of our wardrobe exceeds the standard. ”
Li Changsheng laughed when he heard it.
In their wardrobes, the formaldehyde content is exceeded.
But it's not much, it's just three times.
This is beyond the scalar amount, and people can't smell anything at all.
So, Li Changsheng asked: "You asked him, did he smell anything?" ”
The customer service moved the mouse, pointed to the screen and said, "Mr. Li, I asked just now, and he sent me this picture." ”
When Li Changsheng looked at the picture, he was suddenly a little dumbfounded.
It was a photo of a formaldehyde tester, which showed that the content exceeded the standard, and how much it exceeded the standard, it was clear.
Li Changsheng wanted to scold his mother.
Nima's, who would get a formaldehyde tester if they have nothing to do?
This is obviously Yangxin Investment doing something.
Li Changsheng thought for a while and said: "You just told him that the formaldehyde exceeds the standard, which has nothing to do with the wardrobe, and it may be that other families in his family have problems." ”
The customer service did so immediately.
Soon, the other party replied.
No text, just a photo.
In the photo, it is an empty room, and the walls around this room are not even painted with cement, and a wardrobe stands alone in the center of the room.
"it!"
Li Changsheng couldn't help but be rude.
Nima, what else can he say now.
You can't say that the problem of formaldehyde is emitted by bricks and brick-laying cement.
If it weren't for Yangxin Investment, he Li Changsheng could directly hit the wall and die.
Li Changsheng gritted his teeth and said: "You just said that the data of his formaldehyde tester, we are skeptical, and we will send someone to test it and let him wait patiently, if there is really a problem with the wardrobe, we will definitely compensate." ”
The customer service did so immediately.
Li Changsheng laughed: "Don't send someone to the door first, just drag it like this, drag it for as long as you can, you can't drag it on, and then send someone to the door, after testing, it won't be dealt with immediately, just say that in the processing, it's just dragged like this, at least it can be delayed for half a year, and no one can do anything to us." ”
It is worth mentioning that this is the usual method of merchants, and you can't help it yet.
Anyway, your customers don't have the time and energy to spend with the merchant.
And during this time, the business is doing business and making money.
Li Changsheng feels that the operation of Yangxin Investment is really not very good.
No, I was cracked by myself in two or three clicks.
Xu Yang wants to fight with himself, but he is really too tender.
After waiting for two days, he made a plan and threw Xu Yang into the abyss in an instant!
The customer service manager on the side couldn't help but compliment: "Mr. Li, you are still amazing, I didn't know how to deal with it just now, you solved it as soon as you came, and I know how to deal with these problems in the future." ”
Li Changsheng smiled proudly: "That is, when my career was just starting, I was engaged in production, sales, and after-sales, these problems are simply pediatric for me, if I can't even solve this kind of problem, where did I get these tens of billions of dollars!" ”
Naturally, the customer service manager was complimented again.
At this time, the little beauty at the front desk of the company entered the customer service department, walked quickly to Li Changsheng and said, "Mr. Li, there is a lawyer looking for you at the front desk." ”
Li Changsheng raised his eyebrows: "Lawyer? How can a lawyer come to me? Where did the lawyer come from? ”
The front desk said: "He said that he was defending the rights of customers. ”
Li Changsheng laughed when he heard it.
Also defend rights.
Just 30 or so poor-quality orders, send a lawyer to defend their rights, what can it do.
Even if the rights are successfully defended, can it effectively harm my company?
Yangxin investment is not good.
Li Changsheng shook his head and said to the little beauty at the front desk: "I know, you go and bring him to my office." ”
"Okay." The front desk left.
Li Changsheng left the customer service department and returned to his office.
Soon, the front desk brought a lawyer through the door and left.
This lawyer is very young, and he looks like a college graduate, the kind who has just entered the law firm.
Li Changsheng couldn't help but sneer: "Why did Yangxin Investment send you over, why should you send a thirty-four-year-old lawyer over, it can be regarded as respect for me." ”
He sat down without inviting the other party, talked, and lit a cigarette.
This move can be said to be very disrespectful to young lawyers.
Don't talk about pouring a glass of water, so let people sit down and talk.
The young lawyer didn't seem to care, smiled, and introduced himself: "Hello Mr. Li, my name is Huo Wenrui." ”
Li Changsheng took a puff of cigarette, flicked a little cigarette ash into the ashtray, and then said slowly: "Lawyer Huo, I know who you are defending your rights for, and I have already given solutions to your clients, how else can you defend your rights?" ”
Huo Wenrui smiled and said, "Mr. Li, please show your company's tariff payment records." ”
"What did you say?" Li Changsheng's eyes widened, and his hands that were about to smoke were frozen in mid-air.
"My customer said that your sofa is not the first layer of French cowhide, which does not match your publicity, you said let my customer to identify, this is difficult to identify, but it can be identified from the tariff, whether it is the first layer of cowhide, the tariff is different, as long as you inquire about it, you will know what's going on." Huo Wenrui still smiled.
"What!" Li Changsheng stood up directly.
It's really a very good trick.
It's just a hit on the point.
Li Changsheng sneered: "Okay, I admit that the propaganda does not match, isn't it just a fake one to pay ten?" It's only 200,000, can't I pay it? Tariffs don't have to be seen! ”
Now that we've come to this point, there's nothing to say, just compensation.
It's only 200,000, I really don't care about it.
Huo Wenrui smiled and said: "Okay, thank you, Mr. Li, on behalf of my two thousand parties, thank you, although your company produces and sells fake and shoddy products, you have the courage to take responsibility, which is still commendable." ”
Li Changsheng was stunned: "What did you say?" How many parties do you have? ”
"Two thousand, what's wrong?" Huo Wenrui looked puzzled.
Li Changsheng's face suddenly became extremely ugly.
Just now, more than 30 people complained about poor quality.
How did it become two thousand?
Now, he knew that he had fallen into the trap set by Yangxin Investment.
He thought that Yangxin Investment was just a small fight, but he didn't expect that Yangxin Investment would come to such a hand.
If one is false, one party will pay 200,000, and 2,000 parties will be 400 million.
If this money is given, the company's liquidity will be gone.
Yangxin investment is really a good means.
(End of chapter)