Chapter 22 Worker Training
The issue of worker training has now become the most urgent issue facing Zhang Xingyang.
The hardest thing for them to understand here is the standard operating procedures.
These veteran workers, who have been working in the munitions factories since the 70s, cannot understand why they should follow these seemingly cumbersome procedures.
After all, at this time, the quality management system has just emerged in China.
Two years ago, the Standardization Administration of China released the earliest version of the ISO9000 series of standards.
But the concept of standardized quality management did not follow this trend into the factory, which had almost ceased production at that time.
That evening, Zhang Xingyang gathered the entire technical guidance group for a meeting on improving the efficiency of current worker training.
"It's been two days since you came to Factory 703, how do you feel?"
Zhang Xingyang did not criticize their teaching methods at first, but asked them how they felt.
At this moment, almost all of a dozen people sitting below exploded.
Twitter, all sorts of things.
It is said that the workers have been speaking in tongues, and it is very difficult to communicate in the language.
Some people say that workers are stupid, and they can't understand what they say.
There are also a few who say that they are not particularly adapted to the climate here, and they are not adapted to the water and soil.
There are almost any kinds of situations, especially the teachers in these technical guidance groups, all of whom are students who have just stepped out of the campus.
There are very, very many problems at work.
Regarding everyone's questions, Zhang Xingyang began to patiently do everyone's work, saying:
"If you don't understand the language, you can write more on the board, write it on the blackboard, and add more pictures.
Most of them are veteran workers who have been in this industry for many years, and they still have basic industrial literacy.
You can understand it through words and pictures. ”
After speaking, Zhang Xingyang turned his head to look at a young man who said that the workers were very stupid, and said earnestly:
"These workers aren't stupid, they just don't understand these things.
When you were training in the graduate school before, you weren't much better than them.
Or did you forget? I'll help you reminisce about memories? ”
Looking at Zhang Xingyang, who was looking at her playfully, the little girl who was still a little angry instantly settled down, and said honestly:
"I was wrong, Dean Zhang."
Seeing that the other party was soft, Zhang Xingyang didn't really want to make things difficult for the other party, glanced at the dozen or so people present, and said:
"I know many of you find the job of technical guidance difficult to do, and it is difficult to communicate with workers.
But that's the way the world is, and those difficulties are quietly waiting for us to solve them.
There is no other way but to try to solve the problem. ”
Zhang Xingyang said as he turned to the blackboard behind him to write on it, and said:
"During the day today, when you were in class, I observed that it was more difficult for the workers to learn, mainly focusing on the technical terminology, implementation steps, safety precautions and quality control."
Immediately afterwards, Zhang Xingyang explained in detail the requirements in these aspects.
For example, the interpretation of professional terms must be unified, and there can be no different understandings among workers, especially for professional terms with multiple acronyms.
Speaking of this, Zhang Xingyang suddenly named Su Xiao, who was sitting in the audience and quickly taking notes:
"Team Leader Su, in this regard, I will discuss with you later and set a unified standard."
After speaking, Zhang Xingyang began to continue speaking:
"For execution steps, the steps and processes of the operation must be detailed, and each step should be concise and clear.
Especially given the receptivity of the workers, we have to show these steps as many diagrams or flowcharts as possible.
At the same time, it is also necessary to emphasize safety precautions and quality control during the production process with workers. ”
After Zhang Xingyang finished talking about his thoughts, he began to let everyone speak enthusiastically.
What Zhang Xingyang didn't expect was that the first to stand up was not the usual thorns, but Su Xiao, who was more docile.
"Dean Zhang, I think it is necessary for you to discuss the state of the workers' classes with Director Hu."
Zhang Xingyang didn't hear the connection between the two: "Is there any relationship between the two?" ”
"In the past two days, there have been a lot of new equipment in the factory, and Director Hu asked all the workers to do the installation of equipment after class, and even did it all night, and many workers were listless during the day, which affected the quality of our teaching."
Hearing this, Zhang Xingyang was also a little helpless, this problem is almost unsolvable now.
If the workers were not allowed to install the equipment, the trial production would have to be postponed after a month.
But if the workers are asked to stop the training work, then they still need to find time to carry it out later, otherwise will they be staring at the machine after a month?
In the end, Zhang Xingyang almost frowned and said:
"I have talked to Director Hu about this issue before, and recently he will recruit a group of former workers to carry out installation work to relieve some of the work of training workers."
In the next half hour, almost everyone in the technical guidance group had a lot of problems, and Zhang Xingyang could only solve them one by one.
In this way, on the second day, Zhang Xingyang continued to visit each training classroom.
Everyone's teaching work has finally undergone certain changes, and the classroom atmosphere has become much more vivid.
In particular, many lecturers have begun to use practical methods.
Use some real-world problems encountered in factories to explain the importance of SOPs to workers.
Often combined with these past experiences, workers are able to better understand.
There are even some workers who are good at summarizing and observing the production process of the factory, and they also draw inferences from their past experience.
Fiercely showed off in front of the arrogant members of the technical guidance group.
Zhang Xingyang found Hu Deming, who was busy arranging various things in the venue, and asked:
"How are the old workers being re-recruited, Lao Hu."
Hu Deming took a thick list, handed it to Zhang Xingyang and said:
"Here's the list of people I've hired so far who are willing to come back to work, a total of 120 people.
Most of them went out to make a living by leaving their jobs without pay when the factory's efficiency was not good.
Basically, they are not very old, in their thirties, and it is the time to be capable. ”
Zhang Xingyang simply scanned these resumes, and basically found no problems, so he handed them back to Director Hu and said:
"I trust your vision, but they'd better be able to come to work in the factory today."
Hu Deming hurriedly said at this time: "I have already arranged it, they are now installing the CVI furnace!" ”