"Looking back on the product development of rice shells, I have a sense of pride in rice shells." The host smiled: "So here, we should give applause to Shen Dong, it is he who has created such an impressive achievement with Mike Electronics!" ”

A round of applause, even more enthusiastic than before, rang out on the TV.

However, at this time, there were also bursts of applause in various rice shell electrical appliance shopping malls.

According to the arrangement of the rice shell electrical appliance mall, all the rice shell electrical appliance shopping malls must broadcast the content of this interview at the beginning of the interview.

As a shopping mall that sells electrical appliances, the most indispensable thing in the rice shell electrical appliance mall is TV, so at this time, almost everyone in the mall can see this interview.

The employees of the rice shell electrical appliance mall were applauding, and many customers were also applauding.

After all, in the eyes of customers, Mike Electronics, which can create so many miracles, does have something to applaud.

"Mike electronics is still very powerful, if it weren't for Mike, we would not be able to compete with foreign-funded enterprises in the electronics industry!"

"No, the LED energy-saving lamp has won the Nobel Prize, tsk, this project is funded by Mike Electronics......"

"The best ...... for rice shell electric vehicles"

Mi Yuan stood on the second floor of the Mike Electric Appliance Mall, looking at Shen Lin on the TV screen, and a sense of pride also rose in her heart.

This feeling is not only because of Shen Lin, but also because of Mi Shell Electronics.

Look at the man on the screen again, he talks freely, clean and refreshing, with a faint smile on his face, and in those deep eyes, just looking at it feels like it will convey to you an uplifting power.

"Shen Dong, it is indeed not easy for us to come along the way, but today, I still want to ask, there is a quality problem with the power cord of the rice shell refrigerator, is this thing true?"

After talking about some rice shell products and laughing with Shen Lin, the host of the show was very solemn and asked Shen Lin questions that Bai Mingfu and others were concerned about.

And after this question was asked, both the people at the scene and the people watching at this time quietly looked at Shen Lin on the TV screen.

They were waiting to see how Shen Lin answered.

Bai Mingfu's palm was gently clenched, and the outcome of this meeting depended on the explanation this time.

If this explanation doesn't work, then he must let Shen Lin not say anything about this meeting, and let him lose more!

"According to our own design, the power cord of the rice shell refrigerator should be made of copper wire, and the copper wire has been used in the initial production process of the rice shell refrigerator. But now, because we are not strict in quality control, there are people who use copper-clad aluminum wires instead of copper wires. Shen Lin didn't hide it, he was very straightforward.

"For such a problem, as the chairman of Mike Electronics, I am the first person responsible."

"So here, on behalf of Mike Electronics, I solemnly apologize to all consumers who believe in Mike Electronics!"

Although the host had already communicated in advance, Shen Lin's direct response at this time still surprised him.

And the audience below, after being silent for a while, burst into warm applause.

After all, in the eyes of many people, making mistakes is not the most important thing, the most important thing is to know that mistakes can be corrected.

"Shen Dong, there is a big difference between copper wire and copper-clad aluminum, but copper-clad aluminum wire is used in many products, I want to ask Shen Dong, does Mike Electronics also use copper-clad aluminum wire in other products?"

When the host asked this question, he felt that he was a little pressing.

But he couldn't help but ask, after all, this is also good communication.

Shen Lin said solemnly: "Copper-clad aluminum, as a kind of wire, also has its unique advantages, and we also have applications in some products. ”

Speaking of this, Shen Lin said with a smile: "Not only us, but also many foreign friends use this copper-clad aluminum wire in their own products. ”

Listening to Shen Lin talk about foreign friends, next to the TV, someone couldn't help laughing.

Just some time ago, a survey about power cords, in addition to Mike Electronics' refrigerators, many other manufacturers were named.

Among them, there is the Taiwoo Group.

What Shen Lin said at this time made people involuntarily think of Taiyu Group.

Wen Zaisong was also reading the report, his face suddenly became a little hideous, this Shen Lin was really hateful.

How could he name Taiwoo Electronics so directly!

However, although he was angry in his heart, he was also a little helpless, after all, Shen Lin did not say the name of Taiyu Electronics.

If he stands up, won't he be a self-confessing man?

At this moment, I heard the host continue: "Shen Dong, I now ask a question that everyone is concerned about, that is, for this matter, are you going to solve it?" ”

"After all, users who have purchased rice shell refrigerators are waiting for your response at this time."

Shen Lin's expression became solemn, and he said in a deep voice: "When something like this happens, we have betrayed the trust of consumers in us. ”

"After communicating and discussing with other directors of the board of directors, we have the following three solutions for this matter!"

"First, for the product in question, that is, the rice shell refrigerator we have produced from May to now, we will implement a full recall system."

Recall system!

Hearing this, Bai Mingfu's face twitched, he had read a lot of books recently, but it was not easy to know that recalling the product was not an easy thing.

Because once the product is recalled, it will suffer a lot of losses.

Mike Electronics actually wants to recall all these products, which is ......

In this way, the quality problem of rice shell products seems to have suddenly become a matter of credibility for them.

This Shen Lin is really ruthless!

On TV, the host had already asked, "Shen Dong, can you explain to me what a recall is?" ”

"Recalls are generally used on cars, that is, if there is a problem with the car, the manufacturer will recall the car for repair and upgrade, of course, this is free of charge."

Shen Lin said calmly: "And our Mike Electronics' recall of refrigerators can also be divided into the following three options. ”

"The first option is to replace the refrigerators with new ones for customers who believe in our rice shell refrigerators, and give these customers a shopping subsidy of 100 yuan in the rice shell electrical appliance mall."

Speaking of this, Shen Lin continued: "The second option is also for customers who are willing to continue to believe in rice shell refrigerators, and feel that their refrigerators are very good and are unwilling to toss. ”

"Within 10 days, our engineers will come to your home to carry out a professional maintenance service, replace the new power cord, and enjoy the same warranty period as the new electrical appliances."

Speaking of this, Shen Lin continued: "Also, we will give these users who support us, a shopping subsidy of 200 yuan in the rice shell electrical appliance mall." ”

Hearing these two choices, Bai Mingfu gasped, Shen Lin's handling was really decisive enough.

According to his operation, this quality crisis may be turned into an opportunity for him to build credibility!

(End of chapter)