Wen Zaisong's face changed rapidly.

On TV, Shen Lin's speech made him deeply aware that the actions of himself and others had almost been passed by Shen Lin's crisis public relations!

For a long time, Wen Zaisong felt that he had not underestimated Shen Lin, but Shen Lin's series of operations made him deeply aware that his understanding of Shen Lin seemed to be a little poor.

"Mr. Park, what did you learn from Shen Lin's response?" Wen Zaisong's eyes looked at Park Yisheng.

Although Park Yisheng is a proud and conceited person, this is not to say that he lacks wisdom.

He listened to Shen Lin's words and said in a deep voice: "Shen Lin should have resolved the crisis very skillfully this time!" ”

"He did a very good job, all of them were recalled, and I think if we had such a problem, we could use this method."

Wen Zaisong glared at Park Yisheng, what are you talking about? I let you evaluate his actions, not let you curse me with a crow's mouth here!

Park Yisheng didn't pay much attention to Wen Zaisong's glare, he was still immersed in his thoughts: "Mr. Wen, although Shen Lin's approach is good, but if I come here, I think I will do better than him." ”

Wen Zaisong snorted, and said in his heart that the nephew of the chairman is still a master of the eye.

In the future, I still have to find a way to teach him a lesson.

Just in Wen Zaisong's heart, when all kinds of thoughts flickered, he listened to the TV, Shen Lin continued: "The third option is that customers who no longer believe in our products, in addition to apologizing, we will pay for the goods on the spot." ”

"And give a shopping voucher of 50 yuan to the rice shell electrical appliance mall, so as to express our apologies to consumers."

After Shen Lin's three choices were finished, the host said: "Shen Dong, hearing you say this, I can understand the meaning of the product recall." ”

"If I remember correctly, Mike Electronics should be the first manufacturer of our product recall, right?"

Shen Lin said with a smile: "It's the first, but although we like to fight for the first, but to be honest, I really don't want this first!" ”

The audience below couldn't help but let out a good-natured laugh.

"Shen Dong, I have a question." At this time, in the audience below, someone stood up and said loudly.

At the host's motion, the staff handed the microphone to the audience.

"Shen Dong, the choice you just gave is undoubtedly a perfect solution to the quality problems of your rice shell refrigerator this time."

"I'm here, what I want to ask Shen Dong is, in addition to these, what are you going to do next?"

Listening to this question, Bai Mingfu, who was outside the TV, snorted and said: "Shen Lin doesn't pay attention to it, this question is obviously prepared by him, and he asked the audience to raise it, it's ridiculous!" ”

Sun Kang and the others also followed to watch TV, listening to Bai Mingfu's words, they should honestly keep their heads down, just keep silent.

After all, this is a grudge between the big bosses, who are not yet qualified to participate.

"Thanks to this audience's question, in addition to rectification, we will strengthen our quality supervision construction in the next step."

"For products with unqualified quality, in addition to strengthening internal inspections, we will also set up a supervision hotline to welcome our customers to give us supervision. For the supervision of our quality problems, once verified, we will first immediately rectify it, and at the same time, we will also give the supervisor a reward of 1,000 yuan. ”

Shen Lin put down the microphone and said, "Of course, we will also deal with those rice shell workers who do not produce in accordance with the regulations. ”

"We will not tolerate the phenomenon of inferior improvement."

The audience who asked the question was very satisfied with Shen Lin's answer, and he said with a smile: "Shen Dong, I will buy more of your Mike Electronics products when I go back, hoping to earn a thousand yuan from your quality supervision." ”

Shen Lin said with a smile: "I hope you can earn it, because in this way, it means that we can find out the urgent need for improvement and perfection in our production at the first time." ”

"Shen Dong, I also want to ask a question, that is, now, many manufacturers will have a phenomenon, that is, the same product, adopt two different standards, one standard for export, one standard for internal sales."

"May I ask you Mi Shell Electron, does this phenomenon exist?"

The question raised made the whole meeting suddenly become serious, and all eyes looked at Shen Lin.

Even Bai Mingfu stopped talking to himself at this time and stared at the screen tightly.

At this time, if anyone turns off the TV, then he will definitely be hit by Bai Mingfu mercilessly.

"I can say responsibly that we have always had only one standard in terms of quality."

Shen Lin said solemnly: "However, in terms of price, we do have two standards. ”

Hearing Shen Lin's sudden transfer, Bai Mingfu couldn't help but say, "Is Shen Lin dizzy, this kind of thing is also nonsense." ”

"Who doesn't know that the price of commodities earning foreign exchange ......"

Before Bai Mingfu's words were finished, he heard Shen Lin say: "The pricing of our export goods is ten percent more expensive than the domestic one. As far as refrigerators are concerned, the price of our rice shell refrigerators in China is more than 100 yuan cheaper than that for export. ”

"Although there are not too many cheap ones, we have always adhered to this standard."

Listening to Shen Lin's last words, the audience below was quiet for a while, and then, many people began to applaud.

This applause lasted for half a minute before it subsided.

Bai Mingfu's face was a little stiff, but in his heart, he felt convinced at this time.

Anyway, Shen Lin did this matter, which made him feel convinced from his heart.

At this time, I listened to Shen Lin said: "At the beginning of the establishment of our rice shell electronics, the goal is to change life with science and technology and serve our life with science and technology." ”

"But the matter of the refrigerator power cord made me realize that there are still flaws in our management, and some of our managers have been lax."

"However, I would like to tell you one thing: if you are satisfied, please tell everyone; If you are not satisfied, please let us know. Please believe that Mihu will always be the trustworthy Mihu, we will put 5% of the group's income into the Hope Project every year, and in the next few days, we will build more Hope Primary Schools to give back to every customer for their support......"

"We will not forget our original intention, keep our mission in mind, and use technology to facilitate the lives of more people!"

After Shen Lin said this, he slowly stood up and bowed deeply to the audience around him.

The applause was ringing, not only in the studio, but also in front of the TV.

There is applause in every rice shell electrical appliance market, and every rice shell electronics workshop is constantly ringing applause at this time.

Even the office of Jiale Electric also burst into applause at this time.

(End of chapter)