Li Lei has encountered a bad thing in the past two days!

As an ordinary teacher, the two of them worked hard to save up for a year to buy a refrigerator, which was a very happy thing.

Especially when summer comes, watching the children eat their own popsicles frozen in the refrigerator, watching her husband drink cold beer, and she also refrigerates half a watermelon, not to mention how happy I am!

The rice shell refrigerator has become a treasure in her home.

But just as she was enjoying the convenience of this refrigerator, a message suddenly came.

There is a problem with the power cord of the rice shell refrigerator!

Instead of an all-copper power cord, copper-clad aluminum is used.

This copper-clad aluminum power cord is unqualified!

For a while, all kinds of sayings spread wildly, and naturally they also reached the ears of Li Lei and his wife, which made them very entangled.

What to do?

Do you want to go to Mike Electronics to return it? But if you return the goods, what if the shopping mall does not return it?

After all, it's been more than half a year!

And there was no problem!

But if she didn't return the goods, she was so entangled in her heart that Li Lei didn't have the heart to go to work in the past two days, and her mind was full of this refrigerator.

Never buy anything from Mike Electronics again!

This is what Li Lei said to her husband, and she also complained about her husband, saying that she wanted to buy Taiyu, which is a big foreign brand, and her husband had to buy Mike Electronics' products.

Okay now, what if it's a rice husk? In the final analysis, it is only a domestic manufacturer, and their products, of course, are not.

Her husband listened to her words, and although he defended a few words, in the end, he was directly and ruthlessly suppressed by Li Lei, who was the head of the family.

On this day, Li Lei, who was sitting behind the desk, was correcting her homework when she saw a young colleague walk in in a hurry.

As soon as the colleague entered the door, he said to Li Lei: "Sister Li, didn't you buy a rice shell refrigerator at home?" ”

Hearing this, Li Lei really had an urge to quarrel, isn't it a pot that can't be opened, this Xiao He is really ......

She suppressed the resentment in her heart and said, "Yes, what's wrong? ”

"Sister Li, didn't you watch the meeting just now with Chairman Shen of Mihu? Mike Electronics has promised to implement a full recall system for all problematic refrigerators this time. ”

The colleague known as Xiao He said loudly: "You better hurry up and contact the nearest mall to see which service to choose." ”

"Xiao He, what did you say? All recalled? Li Lei suddenly couldn't sit still and asked in surprise.

Xiao He said: "All recalls means that the unqualified products are recalled to the factory, and the unqualified parts are repaired by the manufacturer." ”

When Xiao He said this, he scratched his head and said: "This time on TV, Shen Lin of Mike Electronics gave three solutions. ”

"It seems that in addition to refurbishment, it is possible to exchange it with a new qualified product, and in addition, there is an option for a full refund free of charge."

Listening to Xiao He's words, Li Lei couldn't believe it was true.

Just a while ago, she bought a bottle of vinegar in a small shop, and finally found out that this vinegar was not the one she wanted to buy, and as a result, no matter how she explained, the store owner came back with a word: once sold, it will not be returned.

Unexpectedly, Mike Electronics even returned such a large item as a refrigerator.

She glared at Xiao He and said, "Xiao He, you're not lying to me, who is doing this business!" ”

Not only did Li Lei express his disbelief, but there were other employees in the office who said: "Yes, Xiao He can't joke about this kind of thing." ”

"No, it's not a trivial matter."

Xiao He listened to the words of the two eldest sisters and was about to defend himself, when the phone rang suddenly.

Someone answered the phone, and after saying a few words, he said to Li Lei: "Sister, it's Ling's phone, and it says that it's from Mihu's after-sales service." ”

Hearing this, Li Lei was stunned for a moment, it was the first time she had heard the word after-sales.

The moment I connected the phone, I heard a gentle voice on the other end of the phone: "Hello, is it Ms. Li Lei?" ”

Lady!

Li Lei was called a teacher a lot, and this lady really made her heart flutter a little, and immediately said: "I'm Li Lei, who are you?" ”

"Hello Ms. Li Lei, I am the No. 1003 waiter of Mike Electronics After-sales Service, and I will call you today, in addition to buying you our unqualified goods, apologize, and provide you with three solutions to solve the problem."

"According to our commitment to Chairman Shen, for this batch of goods, we will recall all of them, and you can choose one of the following three items......"

Li Lei's heart suddenly became nervous, and she quietly listened to the content of the three choices, for fear that she had heard it wrong.

In fact, when listening to these choices, she already had a tendency in her heart.

That's a refund!

Only by returning the money can you have more choices.

There was a refund of the money, which made Li Lei very happy, and just when she was about to choose, she heard the second item.

Give a new refrigerator, and it is also a qualified product of rice shell, and then give a 100 yuan rice shell voucher.

100 yuan, not to mention changing a refrigerator, but also giving 100 yuan for nothing, which made Li Lei, who was a little tight on hand, very excited.

After all, that's a hundred dollars!

However, when she heard the second option, she was even more entangled.

Change the power cord and give a voucher of 200 yuan.

The 200 yuan voucher can be spent at will in the rice shell electrical appliance mall, and if she can, she can buy the rice cooker she has long been interested in.

New machine, or power cord?

To say, my own refrigerator is still very easy to use, and I have used it for more than half a year, and I have never had any problems.

There is also a very important point, the warranty of the whole machine, from the time of replacing the power cord, which is the same as the new machine......

"Ms. Li Lei, you can go to your nearest shopping mall at any time to make your choice, or you can contact our workers and masters to provide you with door-to-door service."

"Have a great day!"

As the phone hung up, Li Lei put down the phone for a while, she was entangled for a while, and couldn't help but say to her colleague: "You say, how should I choose?" ”

"Sister Li, the quality of Mike Electronics is still excellent, not to mention anything else, our water dispenser has not had any problems in two or three years."

"What's more, other brands of refrigerators are not without problems, just take Taiyu's as an example, there are design flaws, and it is not safe for you to buy one."

"If it's me, I'll use the rice shell, just change the power cord, and ask for a voucher of 200 yuan, which is also beautiful."

"I think it's okay to change to a new one, after all, a hundred yuan voucher is a lot."

Listening to these suggestions, Li Lei had an idea in her heart. Just then, the phone on the desk rang again.

Li Lei picked up the phone and heard her husband's voice, and her husband said a little anxiously: "Have you chosen the three plans given by Mihu?" ”

"I haven't yet, which one do you think is better?" Li Lei didn't say what she thought.

"I must choose the third option, don't worry about the quality of the rice shell, I can earn two hundred yuan for nothing, and we can buy a good rice cooker."

Listening to her husband's answer, Li Lei said, "Okay, then listen to you." ”

(End of chapter)