Guan Linshan originally wanted to discuss the cooperation with the medical partner of the elderly service center in person, but the other party was not available at that time, and she couldn't wait, so she asked the project manager to be responsible for the future negotiations, which was exactly what the project manager couldn't ask for. But before leaving, Guan Linshan gave the conditions for providing a place.

When Guan Linshan finished talking about the response plan for the three cooperation methods, the project manager shook his head again and again, "Leader, it's good to have medical institutions cooperate with the elderly service center, what conditions do you have to propose!"

"According to your meaning, should the elderly service center provide medical facilities free of charge? You must know that the purpose of any cooperative unit is to make money, and it is absolutely impossible for them to go to the elderly service center to do charity, don't you say?"

"Of course people have to make money, otherwise, who will pay the medical staff who are sent?"

"There is nothing wrong with making money for the purpose of making money, but since it is for making money, then the terms of cooperation should be negotiated according to the requirements of commercial cooperation, and there is no need for the elderly service center to provide a workplace for each other free of charge. Guan Linshan said.

"Although the other party aims to make money, how much money can be earned in the face of these old people who can pull money out of the water!"

"Although you are the project manager of the elderly service center, it seems that you do not really know about the elderly, and the elderly may not care much about clothing and food, and when it comes to health care, the elderly are most willing to spend money. ”

"No matter how willing to spend money, dealing with a group of elderly people, I can't squeeze much oil and water, if the elderly service center puts forward conditions, I am afraid that the other party will be discouraged and unwilling to cooperate with us. ”

"Your concern is understandable, but it's too much, even if the elderly service center is far from full now, after all, there are nearly 10,000 people living in, for these seventy or eighty old people, even if an average of five percent of the people visit each day, it is conservatively estimated that there are more than 500 patients faced by medical supporting institutions, counting the cost of diagnosis and treatment and medicine, calculated according to the cost of 30 yuan per person, the average profit is 20 percent, what is the annual turnover and profit?" Guan Linshan has a professional background in financial management, and it is easy to estimate such an estimate.

"As a big leader, I didn't think so far. ”

"I don't need to think too much, just tell you that medical institutions only need to send a few medical staff, with an annual turnover of more than 5 million and millions of net profits, such cooperation opportunities should be of interest to more than one medical institution, and you don't have to worry about finding a cooperative unit. Guan Linshan's self-confidence comes from a detailed analysis of things, and I have to say that she is very similar to her father in this regard.

In the face of such a shrewd leader, the project manager had no reason to refute it, so he had to say: "Just follow your instructions, I will talk to them and report to you at any time on the progress of the negotiation." ”

"The principles that should be adhered to must be adhered to, and don't worry too much. Let me give you a real idea, if there is no suitable cooperation unit, the elderly service center can even recruit medical staff to form its own medical supporting institutions. As far as I know, that's what the pension institutions in the provincial cities do. ”

After speaking, Guan Linshan left the project manager's office and went to the work area of the elderly service center to communicate and interact with grassroots managers and front-line caregivers to understand the problems that exist and need to be improved, which her father Guan Yuntian has repeatedly warned her.

During the conversation, Guan Linshan learned that some elderly people had some opinions about the food in the canteen

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Specifically, some elderly people with better economic conditions complain about eating big pot dishes every day, but most of the elderly have average economic conditions and are unwilling to improve their food standards.

"This is a typical dilemma!" exclaimed the deputy manager in charge of logistics at the senior service center.

After all, when people reach old age and their relatives are not around, the elderly service center should do its best to create a sense of home for them, and only by trying to meet their requirements can the elderly live comfortably here. Besides, they spend their own money, and others have no right to gossip. Since coming into contact with the pension business, Guan Linshan has also developed some good feelings about this industry.

"However, if the requirements of some elderly people are met, it will inevitably increase management costs, which makes it difficult for us to do specific management work!"

"I'll take the situation back and wait for the company to discuss it before deciding what to do, but I think the old people should be given an explanation. ”

After Guan Yuntian returned from the field inspection, Guan Linshan reported to him on the work during this time, focusing on the food problem of the elderly, "This is not a high demand, they spend their own money to improve their lives, I think it should be considered." ”

This kind of thing also exists in other places, the living habits of the old people are different, everyone's economic conditions are different, such a requirement is not too much, tell the grassroots managers, in life to try to meet the needs of the elderly. "Guan Yuntian said.

"I think so too, but in the face of so many elderly people, it is difficult to reconcile, how can we meet different needs?" Although she agrees with this approach, Guan Linshan has no specific way.

"Before each new project is put into operation, it is necessary to organize managers to go to the old project to observe and learn, you have also inspected the pension project in the provincial capital before, it seems that you only look at the surface things, have ignored the specific details. In fact, in those projects that have been put into operation, the problems you just mentioned have been well solved a long time ago. ”

"How can other places solve the different living needs of the elderly?"

"It's very simple, depending on the needs, just treat them differently. ”

"How do you discriminate? Can you be specific?"

"Aren't some old people with good economic conditions have an opinion on eating a big pot of dishes at a time? This is too easy to do, whoever likes to eat what kind of dishes, let the service personnel count every day, and then report the number of people who need to improve their lives to the logistics department, which will purchase them separately, and sell them to the old people in need at cost price after processing the kitchen, and the problem will not be solved? As long as the old people are willing to spend money, they can meet their requirements if they want to eat delicacies from the mountains and seas. "Guan Yuntian said.

"But there is a problem here, the kitchen is frying big pot dishes are ordinary chefs, if you increase the service items, you will inevitably need to recruit better chefs, their wages will definitely be higher, once the kitchen increases personnel and expenses, naturally increase the corresponding management costs, how to solve this contradiction?"

"Of course, the increased cost must be digested by the grassroots units, which is why I have been committed to increasing the income of the grassroots level, but the needs of the elderly at different levels must be met, and the old people who are nursing in the elderly service center must have a feeling of being at home!" Guan Yuntian said.

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"Your ideal is indeed very good, I'm afraid that the grassroots units below can't do it!"

"It's not an ideal, it's a reality! That's what other units do, and everyone can do it, so why can't this unit do it? Even if the elderly service center adds a few chefs with better cooking skills, their salaries can still go into the cost of dishes, and the burden on the grassroots management departments is just the trouble of buying vegetables, and such a little difficulty cannot be overcome?"

A few sentences pointed out the crux of the problem, Jiang is still old and spicy, Guan Linshan sincerely admires her father, "They portray things as difficult, I let them fool, or they are also inexperienced and don't realize that things are not complicated." ”

"Whatever the reason, you told the project manager that the elderly service center is an organization that provides elderly care services for the elderly, and the old people's requirements must be met with their best efforts! Otherwise, how can the word service be embodied? If there are difficulties, everyone will find a way to overcome them, but they must not affect the reputation of the service center. Guan Yuntian's attitude is very resolute.

Later, Ms. Kwan called the senior service center and conveyed the chairman's instructions to the project manager and the deputy manager in charge of logistics, so that they could prepare to meet the needs of the elderly at different levels.

The project manager told Guan Linshan that he had negotiated cooperation intentions with medical institutions, and the other party preferred to rent the premises of the service center and planned to open a medical supporting institution on his own.

Guan Yuntian took the phone, "You tell the other party that you can only cooperate with the service center, and the service center must account for sixty percent of the profits, otherwise there is no need to talk." ”

"Mr. Guan, I'm afraid the other party can't accept this kind of cooperation!"

"If they can't accept it, let them quit, let's find another partner, if it can't work, we will recruit a few medical staff, in short, the elderly service center must be involved in this matter. ”

Guan Yuntian believes that in order to provide more perfect services for the elderly, it is inevitable to increase some costs, but we should also find ways to increase the income of the service center, and participating in or independently operating the medical services of the elderly service center is one of the measures to increase income.

"Okay, I'll tell them and see what their attitude is. ”

After reporting her work, Guan Linshan smiled mischievously, "Mr. Guan, did you gain anything from going out to inspect the investment environment this time?"

"I was about to tell you about this, didn't you report to work? In general, with the intensification of social aging, the market for commercial pension in various cities is getting bigger and bigger, and local governments are very welcome to private capital to enter the local livelihood projects. ”

"Has the new project been finalized, and when will it be implemented?" said Ms. Kwan would like to be personally involved in the investment decision-making process.

"I have just reached the intention, and I have not yet reached the step of investment decision. ”

"There is a local market, and the local government welcomes the intervention of private capital, is there anything to hesitate?"

"Ouch, it's not so simple to decide whether a project is worth investing in! The market looks good, but it's all about what others say, and what the actual situation is, you have to go through careful research to know the truth. The verbal statements of the local government do not count at all, and they need to be negotiated and signed in black and white to make people feel at ease. ”

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