Guan Yuntian believes that the owners of commercial and residential communities, who have three religions and nine streams, all walks of life, and everyone has them, and dealing with those who deliberately do not abide by the rules are faced with some thorny problems, and blindly being gentle and frugal may not be an effective working method. Going through legal procedures everywhere, firstly, the cost of litigation is very high, and it is very energy-consuming, and secondly, some moral behaviors belong to a kind of gray area, and the law is not easy to define.

"Mr. Guan, we want to start work in the last few days, do you have anything else you need to advise?" Yuan Guogang said.

"There is nothing to advise, I believe you can do a good job, if you need the assistance of the group company, call me at any time, you can also come to me in person. ”

The next morning, Yuan Guogang convened a meeting of the property office managers of more than 10 communities in the company, at which he talked about his research some time ago and put forward the next work plan, "Before starting to act, I would like to hear your opinions or suggestions." ”

Yuan Guogang saw that the next step of the work, the idea had to be taken by himself, and he announced the next few tasks to be carried out:

First, the property management company will uniformly print and distribute publicity materials, vigorously publicize the property law promulgated by the government and the original owner's occupancy agreement in all communities, and highlight the rights and obligations of the property company and the owner.

The second task is to report the statistics of the situation in their respective communities to the Changda Property Company, and immediately start the legal proceedings against the relevant owners who have not paid the property fees, which should be carried out at the same time as the first work, or even more urgent.

Third, after full publicity and patient persuasion, the behavior of the owners of the community should be strictly regulated one by one, and this work can be slightly backward in time. In the future, there could even be a democratic re-election of the owners' committees of each community.

At the end of the meeting, Yuan Guogang said to the grassroots managers attending the meeting: "The company will send the promotional materials to the property offices of each community as soon as possible, and I hope that you will organize the office staff to do their best to send the materials to each owner, so as not to make excuses when you get it." ”

After the meeting, he immediately instructed the property management company office to find out the rights and obligations of both the property company and the owners of the community from the property law and the owner's occupancy agreement and other documents, print it into a book, and distribute it to the grassroots property management institutions in the afternoon of the same day, requiring it to be posted in a conspicuous position such as the entrance of each community and the publicity window, and at the same time, a book for each household will be distributed to the owners in the shortest possible time, and then visit from house to house, imploring the owners to understand their rights and obligations.

Yuan Guogang also made a special request that for owners who are inconvenient to read, the community property office should send someone to explain until the parties understand.

For the old employees of the community property office, this work is challenging, because they are most afraid of dealing with some of the main businesses in the community, but overall, the distribution of the brochure is quite smooth, and the subsequent visits, the vast majority of the owners are also cooperative, and more than ninety percent of the owners understand the content of the brochure.

Five days later, Yuan Guogang visited the grassroots property management organization again, he first came to Lao Hou's "Jinping Garden" community, and when he saw Lao Hou, Yuan Guogang's first sentence asked: "Have the brochures been distributed to every household?"

"It's all sent, according to your requirements, for the owners who are inconvenient to read, we also sent people to explain, and then went door-to-door, urging the owners to figure out the content of the brochure, and the work was carried out relatively smoothly overall. Old Hou said.

"It seems that the owners are very cooperative?"

"More than 90 percent of the owners are very cooperative, but there are also a few percent who do not understand the property company's measures and even resist our staff

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Touch emotions. Lao Hou reported truthfully.

"Not even one percent, let alone a few percent! All owners must be clear about their rights and obligations, otherwise we will not be able to do the work we are going to do. Yuan Guogang said.

"But our staff came to visit, and they didn't open the door, and they couldn't even see anyone, what do you say?" Lao Hou had a helpless expression.

"Well, that's a bit tricky. Believe it or not, I think it's these people who don't abide by the rules and regulations of community management. Yuan Guogang guessed.

"It's entirely possible, why don't you hide from our staff? But Manager Yuan, what can we do with these owners?" The staff next to him was very embarrassed.

"Forget it today, starting tomorrow night, Manager Hou and I, as well as a few of you, let's go to visit those owners who are resistant to you. Yuan Guogang commanded.

"Do you want everyone in the property office to stay?" asked Lao Hou.

"No, it's enough to have three or four of us. ”

"Manager Yuan, isn't it louder when there are more people?" said the staff next to him.

"What are you doing? Do you think you're going to fight? Don't worry, you can't fight, besides, it's not a matter of fighting!" Yuan Guogang said lightly.

At about three o'clock in the afternoon of the next day, Yuan Guogang came to the property office of the "Jinping Garden" community, "Manager Yuan, is this the beginning?" asked Lao Hou.

"Wait a minute, and when the owners are all home from work, we'll start around six o'clock. Uh, which owner in this neighborhood is the most difficult?" asked Yuan Guogang.

"Of course, it's the illegal construction of glass houses, and that one is the most difficult to do. ”

"Apart from this 'glass house', is there anything else that is difficult to touch?"

"It's a landlord called 'Unreasonable', a nickname given to us by the staff at our property office. Old Hou said.

"Okay, starting tonight, let's go to the 'glass house' for the first time, and look for the 'unreasonable' for the second one. ”

"Manager Yuan, I don't quite understand, doing work is generally from easy to difficult, aren't we going from difficult to easy?"

"You don't know, from easy to difficult or from difficult to easy, it depends on what is right, this kind of thing should be from difficult to easy, difficult to solve, easy will it be difficult?"

Lao Hou and his colleagues are all people who follow the rules, but they didn't expect that the young man in front of him, who was five big and three thick, spoke and acted very old-fashioned, and was not reckless at all.

In the evening, Yuan Guogang used the money to buy a few fast foods, and a few people had dinner in the doorman's office, and then waited until it was dark.

At around six o'clock, Yuan Guogang said: "Let's go, you lead the way, let's go visit the most difficult owner." ”

The manager took out the public key, opened the door of Unit 2 of Building 7, came to the door of Room 102, and said, "Knock." Yuan Guogang instructed his colleagues standing in front.

"Dangdangdang! Dangdangdang...... "I knocked several times in a row, but there was no response in the house. "I went outside to see if there was anyone in his house. Lao Hou volunteered to go to the front of the building and came back in a circle, "The lights are on, there are people in his house." ”

"Knock again, keep knocking. Guogang told the staff.

Knocked three or four more times, "Who?" came a woman's voice from inside the room.

"We are a property company, please open the door!"

"Property company, what are you going to do?"

"There's a little thing I want to tell you, please open the door, just a few words. Lao Hou's colleague explained.

The door opened, and a woman in her thirties stood in the doorway, not letting in

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"Heh, what are you going to do with so many people?" the woman was visibly disgusted by the men standing outside the door.

"Didn't the property company send out a brochure to each of them? We want to ask if you have read the contents clearly?"

"That's all there is to it, you can figure it out, make a big fuss, there are so many people here, you have nothing to do, right?" the woman said and was about to close the door.

Yuan Guogang's hand was weak, and he grabbed the door that was open to the outside, "Don't be in a hurry to close the door, you haven't answered our question yet, just one sentence, it's not too late to close the door after answering, I can't delay you for a few seconds." ”

"What's the matter? won't let me close the door of your house?, do you want to harass the owner?" the woman shouted loudly as she forcibly closed the door, and although Yuan Guogang was still separated by a staff member in front of him, the door remained motionless under the block of his thick arms.

Hearing the noise at the door, the man of the house walked over, it was the swarthy man with the cockscomb hairstyle, "What are you doing? What are you making noise at my house? If you make any more noise, I'll call the police!" rooster cried loudly.

"Why are you talking so loudly, not afraid of scaring your children? Is it the two of you who are loud, or are we arguing? Call the police? Don't forget, the police uphold the law and order, and it is not easy to think of the police at this time. Let me tell you, we are performing our duties, we are performing official duties, and you need to call the police. The bolt was not in a hurry, and stretched out his right hand to make a gesture of please.

"What are you doing?" asked Cockscomb again contemptuously.

"We said when we met, we are a property company, we came to perform official duties, and you didn't cooperate at all, you didn't even bother to say a normal word, and you didn't want to listen to us, and complained about our harassment, everyone got off work, and we were full of food?

Yuan Guogang, who has long been accustomed to seeing big scenes, has never blinked in front of many fierce opponents, and it is not a problem to deal with such a small situation.

"I haven't seen you before. "The cockscomb head has a strange expression.

"I haven't seen it, I'm new here, and I'll see you more often in the future. Yuan Guogang said lazily.

"What are you looking for us?" the man asked, holding his hand to the doorframe.

"Did you read the brochures that the property company handed out to each house a few days ago?" the staff member repeated.

"That's it, how about seeing it clearly, what if you don't see it clearly?"

"You see, you only need to answer a few words, but you have to break the words, it's quite choking. If you don't see it clearly, we will let the staff explain it to you, it's as simple as that, there's nothing wrong with it. Yuan Guogang wanted to say that the cockscomb head deliberately found fault, but the words came to his mouth and swallowed back.

"Then I tell you, you see, you see clearly. That's all going to work, right?" said the cockscomb angrily.

"Isn't that the end of it? Just read it clearly, and show that you already know the above contents. Let's go!" Yuan Guogang let go of his big hand on the door.

The people from the property company turned around and walked back, just as the two of them were about to close the door, Yuan Guogang walked at the end, he raised an arm and said to the people in the door as he walked: "By the way, I will first verbally inform you that according to the provisions of the property law and the occupancy agreement, the glass house outside your house is illegally built." ”

With a loud bang behind his head, the door of the owner's house was slammed shut.

"Manager Yuan, your words have made the family unhappy. Old Hou said.

(End of chapter)