The purpose of the grassroots investigation, Yuan Guogang just wanted to figure out what problems existed, he looked at the other party with interest, "Tell me, what's the situation?"

"No owner is allowed to build illegally in the community, which is clearly stipulated in the occupancy agreement signed between the property company and the owner, and the agreement also prohibits the owner from piling up outside. Not long after the first batch of owners of the community moved in, the owner on the first floor of the first unit of Building 5 wanted to pile up some old things that his family was reluctant to throw away at the head of the building, but it didn't take up much space. After we found out, we asked him to move out, but the other party thought that he was a resident on the first floor, and those things were piled up under the window of his house, which did not affect others, so he said that he would not move anything. ”

"What did you do in the end?"

"We produced documents and agreements and told him that unless otherwise specified, the building was surrounded by public space and did not belong to any of the households living on the first floor. Seeing that he was at a loss, he began to play tricks, and found a few friends to stand up and cheer for him, but we didn't eat that, and insisted that he move the rags away, urging him every day, and sending people to his house to do work in turns every day. Lao Hou said.

"You're doing a good job!" said Yuan Guogang.

Seeing that they couldn't withstand our pressure, in the end, two eighty-year-old people in his family came out to intercede, saying that those old objects had accompanied their old couple for decades, and they were really reluctant to throw them away, and if the property company did not allow them to pile up, they would give these objects to those relatives and friends in their rural hometown. For the sake of the two elderly people, we ordered them to be sent away within a week, otherwise the property company would take measures to clear them out of the community. ”

Yuan Guogang praised the property staff's approach, "Through that cleanup, the entire community has been kept clean and tidy around each building. If that action is not resolute, the residents living on the first floor will scramble to follow suit, and a good community will not be chaotic? Supervising the owners to abide by the residence agreement is also part of the property management. ”

"So, property management isn't as simple as collecting money to do the work. The incident just now said that we passed the five levels, and I will tell you the story of our walk to Wheat City. ”

"Oh, you guys drop the chain too?"

Lao Hou said helplessly: "Don't laugh at us, no one can do anything when you meet such an owner." ”

"I don't know what's going on yet, what's the joke? ”

"Isn't it forbidden to build illegally in the community? But there is such a owner, who not only built it, but also made a big show right under our noses, and we just can't do anything about it. Do you think we're a?"

"How dare you blatantly violate the property management regulations and the agreement signed by both parties, and there are such awesome people?" Yuan Guogang was also very angry about this kind of thing.

"It was a big deal at the time, and it was hard to put into words. Lao Hou paused and continued: "I don't know how it was planned at the beginning, the three buildings of No. 9, No. 11 and No. 13 in the community, the residents on the first floor have a small garden two and a half meters wide in front of each house, and the garden is fenced with a one-meter-high wooden fence, and the households are also separated by wooden fences. For those who live on the first floor and like to raise flowers and grass and play with the garden, this is undoubtedly a very good environment, the occupancy agreement clearly stipulates that this small piece of land can only be used for greening, and under the premise of harmony with the surrounding environment, you can also engage in some planting, such as vegetables and flowers, etc., but it is expressly forbidden to build and pile up sundries. ”

"That's right, that's what it says. ”

But the owner of this family insisted on forcibly building it in his yard. A few days before his construction, we found a vehicle pulling building materials to the community, and when he hardened the ground, we didn't take it seriously, because that was the normal use of the owner. ”

A property staff member was there

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"Even when he bought building materials such as glass and steel columns and beams, we didn't realize the other party's purpose, which can be regarded as an oversight in our work." When he found workers and started the construction, we found out what he was going to do, so we hurriedly sent someone to run over and stop the construction while explaining. It turned out that the owner was buying a second-hand house, and he didn't know what regulations he needed to follow to live in the community. ”

Lao Hou continued: "Our staff explained to him one by one for a long time, he didn't speak at first, and after a while, the owner in his thirties with a cockscomb hairstyle blushed and said that he had no problem with the other terms of the agreement, but he did not understand the prohibition of building and stacking items on his own territory. ”

Yuan Guogang nodded, "People who grew up in an unconstrained environment don't understand anything, they feel that all the legal provisions and terms of the agreement are difficult to get along with them. ”

"Yes, he thinks that this small piece of land under his feet was bought by him with his money, and that he has the right to do anything on his land that is not illegal. No matter how much he didn't understand, we demanded that the construction be stopped. It was his group of buddies in society who helped him work, and they didn't listen to our dissuasion at all, and they still did what they wanted. Faced with this situation, we were about to go forward to collect the construction tools, but before we could do anything, several people from the other side rushed up and surrounded our staff in the middle. ”

A colleague interjected: "All three of us were present at the time, and even if we wanted to withdraw, the other party would not let us go, and seeing that a brawl was about to occur, I quickly dialed 110." The police made a brief understanding of the situation, asked the other party to suspend the construction, and asked us to leave, and at the same time asked us not to take the other party's construction equipment. With the mediation of the police, the two sides were temporarily suspended. ”

"After about four or five days, the chengguan staff from the nearby street came to the property office, and just when we were confused, the chengguan staff took the initiative to ask about the illegal construction of the owner. Lao Hou said.

"What, they want to come forward to take care of this matter?" said Yuan Guogang.

"Where, people are here to intercede for the owner! The owner is not very old, only in his early thirties, and I don't know what that kid does? It seems that the origin is not small, and the relationship is entrusted to the urban management bureau. The colleague added.

"Isn't the urban management bureau in charge of the streets? Why do you still interfere in the affairs of the community?" Yuan Guogang said indignantly.

In fact, as far as I know, the owner seems to be a self-employed person who sends flowers to the flower shop, and he may know some fox friends in the society, and the neighbor said that strangers often come in and out of his house, and the others don't see anything remarkable. Old Hou said.

"So what? Who doesn't know a few people in society, if you can get a few friends, you can do whatever you want, and the whole community will have to mess up! What do the people from the urban management bureau say in the end?" Yuan Guogang said.

"It seems that the people in the urban management bureau are not deliberately finding fault, but begging me for help and accommodation. He said that when the business owner has bought all the materials and can't return them, can you ask us to raise your hand and let the owner build it. ”

"Isn't this ridiculous? When the business mainly breaks the rules and regulations, and it is not the property management staff who deliberately make things difficult, how can you start with raising your noble hand? If he is allowed to make an exception on the grounds that he has prepared all the materials, the other owners of the first floor will find a more suitable reason!"

"In fact, we know that the owner has his own purpose in building the glass house, which is to use it as a greenhouse for him to store flowers in winter. No matter how he finds a reason, we talk about the occupancy agreement, but we don't agree to build. Finally, we also moved out of the community's owners' committee as a shield. ”

"yes, if the owners' committee doesn't agree, see what else he has to say. ”

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"Manager Yuan, people are not afraid of this, when we moved out of the owners' committee, the city manager laughed, and after laughing, he said, as long as the property office does not intervene, the owners' committee will not need us to bother, and they have already done it. ”

"In order to trample on the rules, achieve their own goals, and satisfy their selfish desires, some people are really unscrupulous and do whatever it takes. Yuan Guogang sighed.

"The chengguan also reminded us that this community faces the street on both sides, if we resist, there are many things in the future that the property management needs to cooperate with the chengguan, if the chengguan treats it negatively, it can make the property company encounter a lot of trouble. Since the chengguan has said this, the owner has put a lot of thought into this matter, and has entrusted a lot of relationships, and he must have spent a lot of money on hospitality and gifts, so why should we stop it?"

"So, you abandon your principles and let the rule-breakers run wild?"

"What can we do? Aren't we just a concrete worker? If we have to resist, if the chengguan really look for trouble, it doesn't matter if we leave, and don't we have to continue to do the property management of the community if it is replaced by someone else? ”

"What if you don't understand it, anyway, the owner's illegal glass house has already been built. Let's see how you explain to other owners in the future. Yuan Guogang said.

"Manager Yuan, your worries are exactly what we are worried about. A few days ago, another owner reported to us that there was a barbecue stall in the community. Lao Hou said worriedly.

"How can a barbecue stand enter the community? No wonder the owners have an opinion. ”

"It's not the barbecue stalls outside the community, but the self-service barbecue that individual owners of the community do in the public space outside the building. Who knows what happened in the past few years, people suddenly became obsessed with eating barbecue. A property office worker said.

"Even in the middle of summer, the highest temperature here is generally only 323 degrees, and the highest temperature in some years can reach 344 degrees, but this kind of weather is only ten and a half days at most, and the rain is a little more frequent, and there will be no 35 degrees of weather in summer. Now it has just entered summer, the minimum temperature is only about 20 degrees, and the maximum temperature is only 267 degrees, which is really a season with cool weather and pleasant climate. However, the barbecue stalls in the streets and alleys have been put out one by one, and when the weather is hotter again, there will be more barbecue stalls. Every night, in the dense neighborhood of barbecue stalls, the air on the street chokes people can't breathe and can't open their eyes. ”

"You don't care about the barbecue stall on the street, our property company has jurisdiction over the community, now someone is barbecuing downstairs, other owners have opinions, how to deal with this? Yuan Guogang said to Lao Hou.

"Last year there were two or three, and this year I haven't paid attention to them. Two days ago, the cleaner of the property reported that some owners were barbecuing in the open air, which affected the environmental hygiene, but I think it was an individual case and did not attract attention. ”

"Last year, there were more than two or three, at least five or six owners had an open-air barbecue in the community, because we didn't stop it in time, which led to more open-air barbecues in the community this year, which is also a dereliction of duty in our management. The colleague next to him blamed himself.

"It's not that we didn't want to stop it last year, when we considered that it was not clear in the occupancy agreement, for fear that the owners would say that we interfered in their private lives. Lao Hou hurriedly explained.

"Although there is no clear provision in the agreement, I think there must be similar requirements, all owners have the responsibility to maintain the public safety of the community, keep the community clean and tidy, and the environment beautiful, because this is the minimum requirement of the general street community for urban residents. I see that in the past, it was better to have more than one thing, and this objectively encouraged individual owners to harm others and benefit themselves. Yuan Guogang pointed out the root of the problem.

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