Chapter 275: Finding Systematic Errors
For auto parts projects, including all the staff in the production and testing departments are novices, especially these high-tech testing instruments, although the operators have undergone technical training before taking up their posts, but that is limited to being able to operate and use, Ye Jiayi understands very well that these instruments and equipment to achieve the level of proficiency in use, the experience of the operators is also crucial.
To accumulate a certain amount of experience, it is necessary to give the operator a certain amount of time, and there are enough opportunities to operate the instrument and equipment, so Ye Jiayi decided to re-inspect the products that have been put into storage, on the one hand, this is to create more opportunities for relevant personnel to use the instrument, so that they can accumulate operating experience and increase their proficiency, on the other hand, through the re-inspection, those products with quality problems can be picked out, so as to avoid unnecessary trouble in the future.
Hearing that the inspection work bears such a heavy responsibility, the person in charge of the quality inspection department felt the huge pressure and was a little overwhelmed.
Ye Jiayi never wanted to let her subordinates work under heavy pressure, she thought it was inhumane, so she instructed the person in charge of the quality inspection department: "In fact, there is nothing, our testing instruments are very advanced, and the shortcomings now are nothing more than that the operators are not very skilled. ”
"Mr. Ye's method is good, you are right, as long as the testing personnel are proficient, the test results will naturally be accurate. ”
"There is no way, it can only be like this, which is equivalent to Changda Auto Parts Company paying a little price in exchange for the proficiency of the inspectors, of course, they have to pay a little more hard work. ”
"Mr. Ye, otherwise, let's prepare some samples behind our backs for the inspectors to practice, and then set a time, and then assess them at that time, and the operators who do not pass the test will continue to practice until they pass the assessment. Moreover, only qualified inspectors can take up their posts. The person in charge of the quality inspection department suggested.
"This idea has been improved again, very good, just do it according to your method, I don't care about the usual practice, I want to participate in the whole process during the assessment. Ye Jiayi is not worried about the grassroots managers, but feels that the testing of this product is too important, and she has to put her main energy here at this stage.
More than ten days later, the quality inspection department of Changda auto parts company conducted an internal assessment of the employees, everyone thought that it was almost, the head of the department notified Ye Jiayi, and asked her to come and preside over the formal assessment, "You think too much, I am not a quality inspection expert, how can I preside over the assessment of the quality inspection department? Ye Jiayi said.
After two days of strict assessment, all employees in the quality inspection department were able to match the re-inspection results with their previous test results, and Ye Jiayi believes that these quality inspectors can be trusted.
After obtaining Guan Yuntian's consent, the first batch of brake pad samples of Changda Auto Parts Company were sent to the quality inspection department of Chengsheng Automobile Company, because for the first time, Ye Jiayi still had no bottom in her heart, she personally found Director Zhou of the quality inspection department, and asked the other party to keep quiet, and after the test, see the results.
Lao Zhou knew what Ye Jiayi meant, and he planned to secretly arrange for inspectors to test the samples of Changda Auto Parts Company, and Ye Jiayi prepaid the testing fee in cash according to the agreement, and the money was directly given to Lao Zhou.
Ye Jiayi waited for the test results in the hotel, and on the third day, she finally waited for Lao Zhou's call, "What is the result?" Ye Jiayi couldn't wait to ask.
"I can't say a few words clearly, Mr. Ye, why don't we find a place to talk?"
When she arrived at a café booked by Lao Zhou, Ye Jiayi was not interested in the coffee in front of her, and the only thing she cared about was the test results.
Lao Zhou took out a piece of paper from his bag, on which were written the re-inspection results of Chengsheng Automobile Company, and next to it was the comparative data of the quality inspection report of Changda Auto Parts Company.
Ye Jiayi looked at it carefully, and then said anxiously: "Ouch, there are few indicators that can match the test results of our two families! Director Zhou, what's going on?"
"It's not clear why, have you done repeat tests over there?"
"Yes, for the sake of prudence, I also specially selected the testing department, and asked them to test many times at any cost, until their own consistency improved, and then sent samples to you, how can it still not match your test results?" Ye Jiayi frowned.
"Your own compatibility is already very high, and it stands to reason that you can match us! What is the reason for this?" Lao Zhou couldn't say why.
While stirring the coffee in front of her with a small spoon, Ye Jiayi was thinking about something, and she suddenly stopped what she was doing, "Director Zhou, I have an idea, I don't know if you agree?"
"What does Mr. Ye think? Say it and listen to it. ”
"Can we have our inspectors do a few testing experiments on your equipment?"
"This ----," Lao Zhou hesitated for a moment, "Do you suspect that there is a systematic error in different detection equipment?"
Ye Jiayi nodded, "According to the recommendation of the design institute, we purchased the latest generation of testing equipment, although Chengsheng Automobile Company purchased the highest grade testing equipment, but after all, it was only the technical level of more than ten years ago, I don't mean that your equipment is not advanced, but like this kind of high-tech equipment, ten years have passed, is it possible that there is a generational difference?"
After Ye Jiayi obtained an MBA degree from Duke University on the other side of the ocean, she entered the world's top 500, she started from a grassroots manager, and finally became a department executive, cross-departmental and cross-industry, it can be said that she is well-informed, and not many people have such experience and experience. Faced with the results in front of her, it is not surprising that she thought of the systematic error of the equipment instrument.
"Well, Mr. Ye is open-minded and considers the problem very comprehensively, you said that this situation may exist, but your people go to our laboratory to work, without the approval of the company's leaders, I am afraid that someone will reflect on it, if the leader asks, it is not easy to explain!"
Seeing the other party's embarrassed look, Ye Jiayi said: "I understand Director Zhou's difficulties very well, if you think that it is inconvenient for our people to work in your laboratory, what about the other way around?"
"You mean to let our people go to your laboratory and use your instruments and equipment to test?" Lao Zhou looked at Ye Jiayi in surprise.
"Yes, the same person operates on different instruments, the detection method and operation method are completely the same, if the results obtained are not consistent, it means that the systematic error of the testing instrument; if the results are the same, it is another reason. Director Zhou, do you think this is feasible?"
"The method is feasible, but who should be sent to you?" Lao Zhou fell into a dilemma again, but the last time they went to Changda Auto Parts Company to inspect, they were warmly received by Guan Yuntian and Ye Jiayi, and when they parted, they also received valuable gifts from Changda Auto Parts Company, and now in the face of Ye Jiayi's request, Lao Zhou is really hard to refuse," Mr. Ye, why don't I take a weekend and go to your place to see in person, and test the samples you sent this time, first test them here, and then go to Changda Auto Parts Laboratory to test the same batch of products, and then compare the results. ”
"Annoying Director Zhou personally went out, which makes us unhappy!" Ye Jiayi said.
"Hey, we're friends, you're welcome. Changda Auto Parts Company is a powerful large enterprise, Chengsheng Automobile Company is willing to cooperate with enterprises like you, and we also hope that your products will enter the supply chain of Chengsheng Automobile Company as soon as possible. But this matter should not be publicized, otherwise, he will be unhappy when it reaches the ears of Mr. Zhang, who is in charge of foreign cooperation. Lao Zhou is a real person, he told the truth, in fact, what he was worried about was what Ye Jiayi was most worried about.
"Then trouble Director Zhou, just this weekend, I will pick you up at the provincial airport, I will ask the office of Changda Auto Parts Company to book a round-trip ticket for you, and return on Sunday afternoon, what do you think?"
"Yes, it's scheduled for the end of this week, and I hope to find a way to match the test results on both sides as soon as possible. But Mr. Ye, I am still responsible for the round-trip transportation expenses. "Lao Zhou, this is a polite word.
"What did Director Zhou say? You work for us, but you have to pay for the transportation expenses, and our people in Changda Group are too ignorant, right? You don't have to worry about anything, I will arrange everything for you. Ye Jiayi said.
Returning to the unit on the same day, Ye Jiayi reported the situation to Guan Yuntian, who fully agreed with Ye Jiayi's analysis and judgment of the cause, and praised the treatment measures for inviting the other party's quality inspectors to the laboratory of Changda Auto Parts Company to check the test results.
At about seven o'clock in the evening of Friday, Ye Jiayi picked up Lao Zhou at the provincial airport, returned to the Changda Group station at nearly nine o'clock, had dinner, and asked the driver to send Lao Zhou to the hotel to rest.
Just after eight o'clock the next day, the driver took Lao Zhou from the hotel to Changda Auto Parts Company, and after greeting Ye Jiayi, Lao Zhou went directly into the laboratory to start working.
Ye Jiayi had already made arrangements in advance, and she asked the person in charge of the quality inspection department of Changda Auto Parts Company to be an assistant to Lao Zhou. After a busy day, close to five o'clock in the afternoon, the test results of the same batch of products finally came out.
From three o'clock in the afternoon, Ye Jiayi waited in the office of the quality inspection department, and after hearing that the test results came out, she immediately came to the laboratory and waited for Lao Zhou to report the final data.
However, Lao Zhou did not report the results immediately, but asked to repeat the test again tomorrow to see if the results of the two tests before and after matched.
This is a scientific and serious attitude towards doing things, and of course it will be supported by Ye Jiayi. That night, Guan Yuntian and Ye Jiayi accompanied Lao Zhou to dinner at the same time.
From 8 a.m. to 2 p.m. the next day, Lao Zhou repeated yesterday's test experiment again, and the data obtained were completely consistent, and the results were highly consistent with each other.
"Director Zhou, what conclusions can be drawn from this?"