Regarding the return, Huang Lu didn't let Lin Xiao ask more, just nodded and said that he knew, and when he was about the same as Lin Xiao, he went out to talk to Chen Su.

Through a door, I don't really hear it.

Lin Xiao looked at the order volume of the previous night for a while, and almost clicked out the chat box of everyone who placed an order and read it. Most of the content is nothing more than about the quality of the shipment, recommended wearing size, etc.

After reading almost all the content, Lin Xiao also had a good direction for improvement and perfection of the data of the previous day and the content of the live broadcast later.

Lin Xiao looked up at the workshop outside, Huang Lu didn't know when he had gone out, and only Chen Su was folding and packing clothes on the work table. After hesitating slightly, Lin Xiao turned around and glanced at the backstage of the store on the computer, and still curiously clicked to the after-sales order page.

I don't know if I don't look at it, but I found that there are still a lot of orders that Fantes is processing after sales.

Most of them are seven days without reason, these orders are usually not too much conversation, and it is reasonable to choose to return the goods if they don't like them. It is not uncommon to return goods because of problems such as quality, size, size, etc., but the proportion is relatively small. Except for those that are obvious at first glance and deliberately finding faults, the rest are also reasonable flaws.

The person who Chen Su said in his mouth "came to return the goods again", and felt that there must be some story behind it, who is it.

"What are you looking at?"

Someone behind him asked coldly, and the smell of tobacco gradually came at this time, and there was no need to look back, Lin Xiao knew that this was Huang Lu coming back.

"Look at the after-sales situation. Lin Xiao turned around and replied very calmly.

Huang Lu stood in front of her, looking at her condescendingly.

It was obviously in a disadvantageous posture, but when Lin Xiao looked up at the other party, there was not the slightest panic and weakness in his eyes, as if everything was taken for granted.

"You ......" Huang Lu opened his mouth, and it seemed that he was a little stuck. After sitting back in his position, he glanced sideways at Lin Xiao, and the corner of Lin Xiao's mouth met his gaze with a smile.

"Okay, you really should know about after-sales. Huang Lu was finally defeated.

"Then tell me, what is the situation this time. Lin Xiao immediately seized the opportunity and asked the question he was most concerned about.

"Think about it. Huang Lu paid attention to her suspicious eyes, and her tone was suddenly a little helpless: "It's not an excuse, it's just this, I don't know where to start." ”

Dare to love this is still a long, long story?

Isn't it just after-sales?

According to the pictures, videos or a series of displays shown by buyers, consumers like and feel that it is suitable for them, so they place an order to buy. The color difference of the monitor, and the difference in the style and body highlights between the models, can lead to a certain psychological gap after receiving the real thing. If you're more satisfied, that's the best. If you don't think it's suitable, you can also choose to return it within seven days without any reason.

As long as the buyer and seller negotiate the postage of the return and exchange, it stands to reason that there will not be any big contradiction.

But Huang Lu signaled to her with his eyes, this matter will not be so simple.

The sound of talking and laughing gradually came from outside the house, it was Qin Yueyue and they came back.

"Look, look! Obviously they are all making women's clothes, ask who Xu Yuanhang's studio can be cleaned up so beautifully. Qin Yueyue hugged two stacks of tablecloths, glanced around at the surrounding environment, and his tone revealed a strong disgust: "We are like a black-hearted small workshop with an extremely bad environment here, and Xu Yuanhang is called a studio." ”

"That's right," Lin Fang echoed and exclaimed: "It's not at all like the aesthetics that a rough man can have." ”

Xu Yuanhang smiled, and his tone was flat: "It's a reference to my daughter...... Ex-girlfriend's aesthetic comes. ”

Qin Yueyue and Lin Fang's expressions suddenly changed greatly, and they only felt as if they had slapped the horse's legs, and they honestly followed the move and stopped talking.

Compared with the two of them, Xu Yuanhang's attitude was a little more relaxed, and he greeted Lin Xiao with a smile.

Everyone's eyes immediately focused on Lin Xiao.

"I haven't been to your studio yet, Qi Ji's aesthetics have always been good. After Lin Xiao finished speaking, he only felt that the eyes of the others looking at him were a little more terrifying.

"Yes, yes. Xu Yuanhang replied, the smile on his face not only did not disappear, but became a lot gentler.

"But Sister Xiaolin," Qin Yueyue put down his things, and couldn't help but ask with some doubts: "Aren't you and Xu Yuanhang small?

In fact, the other people present also had similar questions in their hearts, but none of them would ask them as straightforwardly as Qin Yueyue.

Be straightforward.

"Well, I haven't had a chance to go. Lin Xiao thought for a moment and replied.

The others looked incredulous.

Fantes and Xu Yuanhang's studio are already a door-to-door relationship, and Fantes's working atmosphere is not as serious and disciplined as other places, if you want to see it, you just want to do two more steps, what opportunities do you need?

"I'm busy at work. Lin Xiao said consciously, and everyone's eyes suddenly fell on Huang Lu on the side.

"What's the matter with me? Is there an access control at the gate?can't you go out if you come?" Huang Lu snorted, and his tone was very dissatisfied: "Besides, the day Xu Yuanhang moved over, didn't Lin Xiao also come to help?"

"yes. Lin Xiao shrugged his shoulders calmly and said, "Didn't I clean it up at the time, and I didn't go to see it later." ”

"Actually, that's the real reason. Qin Yueyue was silent for a while, and sighed: "You are really small in plastic." ”

One is not interested in visiting, and the other is not interested in inviting people to visit, so even if it is related to this, they still don't feel that the other party has to participate in anything.

"Then you're still gossiping. Huang Lu raised his eyebrows and sighed teasingly.

"What, what's the gossip?" Qin Yueyue suddenly became excited, looked at the two of them with bright eyes, and almost stuffed another handful of melon seeds into his hand.

Lin Xiao asked unceremoniously: "Work-related things can also be regarded as gossip?"

However, according to Huang Lu's current reaction, Lin Xiao estimates that this after-sales matter may not be as serious and serious as he imagined, otherwise the other party would not have been quite relaxed until now.

Huang Lu was dumbfounded, he had to admit that only when it was related to work, Lin Xiao would have extraordinary curiosity and persistence. Otherwise, it's like getting along with Xu Yuanhang, even if they are all small, they are so close, but the other party can do it completely without asking.

"What the hell is going on!" Qin Yue was fed up with the interaction between the two of them who could only understand dumb riddles, and couldn't help but remind him loudly: "If it's work-related, let me know it too." ”

"The data has been quite normal recently......" After Lin Fang finished speaking, he thought about it and added the word "bar" with some confidence.

"Well, the data is quite normal, and it has nothing to do with the data. After Huang Lu finished speaking, he noticed that the eyes of the others suddenly fell on him, and he was a little speechless.

"It's still an after-sales thing. ”

"After-sales?" Lin Fang scratched his head with some confusion and said, "I haven't paid attention to anything particularly abnormal recently." ”

Huang Lu: "Sister Chen has dealt with it." ”

Hearing that he was named, Chen Su, who was originally just listening to the audience's speech, couldn't help but become nervous, and explained: "I ...... before"

"It's okay, you didn't deal with it before, it's normal. Huang Lu waved his hand, signaling her not to be nervous, and said, "It wasn't a big deal, so I forgot to say it." ”

The guilt on Chen Su's face finally subsided a lot at this time.

Huang Lu: "Just before, I bought clothes in our store every three or five times, and returned them every three or five times. ”

Lin Xiao and Xu Yuanhang didn't know, and they were still a little dazed and confused when they heard him say this, but the other people reacted instantly. Qin Yueyue exclaimed even more in surprise, and said, "Ah, wasn't that person blocked by us? Why did he appear again!"

Blocking?

Lin Xiao twitched the corners of her mouth, in her previous work experience, whether it was a large or small order, she would treat it with the same mentality, let alone any uncooperative operation. What did this person do that made the online store above the traffic choose to blacklist?

Is it because of the return or exchange?

Huang Lu obviously noticed Lin Xiao's puzzled expression, and then explained: "This person is almost an old customer. ”

Qin Yueyue added: "I've been buying it since the store opened. ”

"But it doesn't go well every time. Lin Fang wanted to sigh, but he glanced at Huang Lu who was staring at him on the side, sucked this breath back, and forced a yawn.

Lin Xiao: ......

After the three of them explained like cross talk, Lin Xiao roughly understood the ins and outs of this matter.

The customer's original name was that he didn't want to lose weight, and judging from the name, he was probably not very satisfied with his current figure.

Not long after the Fantes store started, Qin Yueyue had just come to work at that time, and his enthusiasm for work was extremely high, which was completely different from the current indifferent and ruthless shortcut phrase speed player.

The number of orders in the store is small, and there are not many people who come to ask every day, and it is not easy to catch a person, Qin Yueyue will explain to the other party with great patience and enthusiasm.

So, she met this "don't want to lose weight".

Unlike other customers who didn't dare to place orders because they were new stores, they didn't want to lose weight After a long talk with Qin Yueyue, they placed an order for dozens of clothes at once, which was the first "big order" ushered in by Fantes at that time.

Although they also knew that the other party should not really leave all the clothes, but the initiative was not in the hands of Fantes, Huang Lu and Qin Yueyue were still extremely excited to pack the clothes and send them out. About seven days after the other party received the goods, Huang Lu thought that maybe the other party really liked to choose to stay all, but he received a return application initiated by not wanting to lose weight.

"Thirteen pieces of clothing, all of which have been returned, and none of them are left. Qin Yueyue sighed, and this time it was unexpected, and Huang Lu didn't stop it.

A bad premonition rose in Lin Xiao's heart, this matter was definitely not just a matter of thirteen clothes.