Chapter 318, Discussion Experience
Feng Yun's words were like a beautiful woman standing in front of everyone, instantly attracting everyone's attention!
It's just that Feng Yun's words really blinded everyone, these people in the field, except for those foremen and supervisors, don't know much, the bosses of the department, who can't see the tension between Feng Yun and Xin Manrong?
And Meng Zhen is the person brought by Mr. Xin, to put it bluntly, that is the lineage, is the confidant, at this time Feng Yun is actually speaking for Meng Zhen, for the interests of Mr. Xin's family, isn't this full of food?
Of course, although this idea is the mind of most people, some people with fast brains still analyze a possibility!
This Feng Yun didn't have any deal with Meng Zhen in private, that is to say, Feng Yun might be digging into the corner of Mr. Xin's wall, which is why Mr. Xin kept scanning Feng Yun and Meng Zhen with his eyes before!
Xin Manrong didn't doubt that Meng Zhen would betray her, but she doubted Meng Zhen's brain, so she sealed Yun's mouth and brainwashed Meng Zhen than it was easier to let him say a stand-up comedy, it was too powerful!
Just when everyone was inexplicable and had their own ghosts, Gao Shenghan, who had been relatively silent, spoke: "The question asked by Mr. Feng is very interesting, but it has aroused my curiosity, why don't you explain it to us?"
Hearing Gao Shenghan speak, the scene fell silent instantly, and they all looked at Feng Yun, their eyes full of curiosity.
On the other hand, Feng Yun, after hearing Gao Shenghan's words, said with a smile on his face: "Chairman, the reason why I said what I said before is completely for the future of the hotel, and for the sake of the hotel's business to become more and more prosperous!"
Gao Shenghan smiled and said, "Tell me in detail how you think about the hotel!"
Feng Yun's face was straight, and he said very solemnly: "Sales is the core position of a hotel, if you really want to arrange the various departments of the hotel according to a position, in terms of money-making effect, then the sales department must be a coffee position, there is no doubt about it!"
"Let me give you an example, under normal circumstances, in a hotel's room revenue, the sales department will pull customers to account for 70% of the total room revenue!"
"The income of the food and beverage department is even more, and the sales department has to account for 80% of the customers!"
"I don't say this to put pressure on the sales department, but this pressure itself exists, and it is the innate divine attribute of the sales department, which no one can change!"
"But on the other hand, looking at the current situation of our hotel, you should have seen my previous PPT, maybe you haven't noticed that in the operating income of each department, I have listed the sales department and the proportion of the department before!"
"I specially counted a PPT, you can take a look!"
Feng Yun said, remotely controlled the big screen, and put a PPT in front of everyone's eyes, so that they could take a closer look!
When everyone saw this data, they didn't feel anything at first, but as time went by, little by little, they discovered the problem, and their brows began to wrinkle, even Gao Shenghan and Mr. Xin were no exception.
After waiting for about ten minutes, Feng Yun continued to speak, but the target was Meng Zhen: "Director Meng, before I formally answer the previous question, I want to discuss a question with you, I don't know if it's okay?"
After Meng Zhen heard Feng Yun's words, she first froze for a moment, and then glanced at Mr. Xin, but seeing Mr. Xin's expressionless appearance, Meng Zhen was tired, in her opinion, she was an honest and honest person, and she couldn't take the situation today......
"If Mr. Feng has any problems, just say it, I must know everything!" Meng Zhen said helplessly to Feng Yun, after all, in this situation, no matter how honest she is, she understands that she must continue to talk about Feng Yun's topic, and she can't say to Feng Yun in front of so many people: The old lady is not happy to pay attention to you, or the old man is here today, and she is not in the mood......
Feng Yun smiled and said: "Actually, it's very simple, Director Meng has been doing sales for so many years, and he must have some special understanding of sales, so I want to ask Mr. Meng, how do you understand sales, in other words, how do you define sales, how to attract guests, do you have any experience, let's communicate with each other and confirm each other!"
After hearing Feng Yun's words, Meng Zhen really didn't expect that Feng Yun's problem would be her major, although she was more honest, but she still had a very say in the profession that she had worked for so many years.
But now she hesitated, she didn't know what to say, she didn't know what Feng Yun's intentions were, and she remembered very clearly that Mr. Xin had told her before that she should be careful with Feng Yun, don't play with Feng Yun's heart, her heart is not as much as Feng Yun.
According to what Mr. Xin said at the time, if Feng Yun's heart is dug out and nodding inside, it can be installed in the bathroom as a shower, and it is all eyes......
Seeing that Meng Zhen stopped talking, Feng Yun guessed something with a roll of his eyes, and first glanced at Mr. Xin meaningfully, the meaning was very obvious: You usually say bad things about my younger brother!
Mr. Xin naturally saw the mockery in Feng Yun's eyes, and immediately glared at him fiercely.
Who do you look down on?
When did the old lady say bad things about you, do you have a recording......
"Director Meng, Mr. Feng asked you what to say, can't you understand your own major, do you want to abdicate and make way for Xian?" Mr. Xin said to Meng Zhen with a gloomy face.
Meng Zhen: ......
At this time, Meng Zhen had mixed feelings in her heart, and the baby was bitter......
"Mr. Feng, I have a little say in your question, but there is no systematic term, just use the perception of these years to talk about it!"
"To put it bluntly, the salesman is to serve the guests, our purpose is to do everything possible to pull the guests to the hotel to consume, of course, in the process may have to use some means, such as discounts, promotions or something, in short, it is to satisfy the guests, let them come to our hotel sales is successful!"
"To sum it up, it is one sentence: use our sincerity in exchange for the smile of the guest!"
After hearing Meng Zhen's words, Feng Yun smiled, and he also felt a little emotion in his heart, although this Meng Zhen's heart is complete, there is no hole, not to mention that it is still good.
For Meng Zhen's final summary, Feng Yun felt that it should not be used on sales, and it might be more appropriate to put it on the body of a bath technician......
"Director Meng is worthy of being a person who has been in sales for many years, and his understanding is really extraordinary, but I have a different view from Director Meng!"
PS: Ask for a monthly pass, a recommended ticket!!