"Xiaoyu, there are a few things I don't understand. ”

"Dad, what do you say?"

"What you said just now is very good, but some employees are not very diligent, do you have any solutions. Of course, he's not lazy, and he can't get to the point of firing it, I mean if there's a way to motivate people to work hard. ”

"Yes, more work, more reward. ”

Chen Yu said: "We can adopt the mechanism of more work and more reward, that is, we can do more and pay more. We can customize a set of more standardized processes, for example, how much does it cost to clean up a table, how much does it cost to set up a table, how much does it cost to prepare a table of dishes, how much does it cost to prepare a guest, how much does it cost to move a lot of goods......"

"Won't that be too troublesome, and it will be a hassle to calculate the salary at that time. ”

"It's not troublesome, we can make a variety of small cards first, the small cards are written on the words "collect the table", and each time the staff receives a table, they will take a small card [collect the table], and each end of the [pot bottom] will also take a [pot bottom] small card, and when you get off work, you will calculate the small card, and you will know how much money you make today. ”

"And what if someone cheats?"

"It's possible to fake, but it's easy to detect. Because everyone will hand in small cards, such as how many pot bottoms are on today, the sum of the cards handed in by each person is actually the total number of pot bottoms for the day. Even if employees want to fake, they don't dare to take such a big risk. ”

"It's a good method. ”

Zhang Wenxiu agrees with this kind of more work and more rewards, and said on the side: "In Gan City, we open a hot pot restaurant, some employees are more diligent and motivated, and some just get by, talking too much will hurt the self-esteem of others, and it is not good not to say it." As soon as this mechanism comes out, it doesn't matter what happens to you when the time comes, others who don't do it will do it. ”

"Yes, some people will even rush to do it. ”

Chen Yu nodded and said.

He didn't come up with this trick casually.

In his previous life, Chen Yu had a classmate who worked in Haidilao, and the salary mechanism was like this.

The supervisor won't destroy you to work, if you want to make money, then you will naturally do more.

If you want to make more money, do it.

Yes.

Working in Haidilao, the salary of some ordinary employees is 4,000, but some people can get 10,000.

This is what is done and spelled out.

"I think it's good, too. ”

Chen Simian also agreed, but he continued to ask, "Then how to improve their service level?"

Through Chen Yu's "more work and more reward" mechanism just now, he solved the problem of how much money you can do as much work as you do.

But this service is not the same as work.

The work is hard, the service is soft, and even some are invisible.

For example, when pouring tea for a customer, not only pour it for him at the beginning, but then pour it for the customer at the right time after the customer has finished drinking. This kind of service and work are two different things, and it is useless to simply use the mechanism of more work and more reward.

"Improving the service level of your employees is also easy and can be done in two ways. First, we must do a good job of induction training for new employees before employees take up their posts. ”

"It makes sense that training is important. ”

Chen Simian and Zhang Wenxiu both nodded.

Although there has been training in Ganshi, most of them teach employees how to work.

But the big cities need more services, and so do the parents.

"Second, unlike more work, more work is for back-office employees. ”

"Backstage, these people in the kitchen?"

"Yes, we can divide our staff into two groups, one group of people is dedicated to the backstage, that is, the preparation of the ingredients, the bottom of the pot...... Wait a minute. The other is in charge of the front desk, these employees specialize in entertaining customers, and he solves any needs of customers as soon as possible. The front desk implements a hierarchical system of employees, with third-level employees responsible for 4 tables, second-level employees responsible for 7 desks, and first-level employees responsible for 10 tables. ”

"That is, employees who serve more tables are also paid more. ”

"Yes. ”

Chen Yu nodded: "So on the other hand, this also forces employees to do a good job, because if you serve well, you may be promoted to a more senior employee and get a higher salary." ”

"Okay, great. In this way, a competition mechanism has also been formed, so that everyone can better serve customers. ”

The parents nodded from time to time, and then asked, "What else?"

"And ......"

Chen Yu smiled bitterly: "There is still something I want to come." ”

"Well, no. ”

"Mom and Dad, I'm a monster again, and I've talked a lot. Besides, although all of the above is simple, it is not easy to do. ”

"It's not easy. ”

Chen Simian thought carefully about the service that Chen Yu said before, as well as the mechanism of more work and more reward...... Wait a minute.

If this is really done, not to mention opening various branches across the country, at least it will be able to stand in Shencheng.

"Okay, let's study it in the next few days. ”

"Okay, Mom and Dad, then I won't accompany you, I'll go back to school. ”

As for how to run a hot pot restaurant, Chen Yu is actually a theoretical school.

He hadn't really run a hot pot restaurant.

But I believe that this incomparably advanced concept in the previous life must be a great inspiration for parents.

As for how it can be done, then we will see when the time comes.

......

"Mr. Chen, is it convenient to answer the phone?"

"What's inconvenient, what's the matter?"

"I'm still afraid of disturbing your study, Mr. Chen. But today is a weekend, so I don't think it will bother you, and then I'm going to report to you on my recent work. ”

"Zou Tao, why have you become verbose. ”

On the way back to school, Chen Yu received a call from Zou Tao.

"Mr. Chen, everything has been going according to plan recently for the operation of the game department, and Fantasy Westward Journey has been closed for internal testing. ”

"How well it was tested. ”

"Wu Yunyang's technology is very powerful, and it perfectly solves the various defects of the previous Wind Soul Engine. Xu Bo also has a very deep understanding of turn-based online games, and the general response in the closed test is that it is more playable than Journey to the West. ”

"In that case, it is enough to launch the market beta as planned. ”

"Mr. Chen, there's nothing wrong with the game, the main thing is that I'm worried about NetEase. ”

"NetEase over there?"

Chen Yu was a little strange.

"Mr. Chen, I know that your relationship with Mr. Ding of NetEase is okay, but the competition in business is not emotional. Although Fantasy Journey to the West is not the same as Journey to the West, there are still many similarities in the end. Moreover, Xu Bo and Wu Yunyang were both poached from NetEase, and I was worried that NetEase would snipe us. ”

"You're quite thoughtful. ”

Although Chen Yu handed over the fantasy westward journey project to Xu Bo and Wu Yunyang, this is only research and development. A game is not well developed, and someone will play it when it goes on the market. There is so much to do in R&D to listing to official operation. Therefore, although Zou Tao does not participate in the Fantasy Westward Journey project, as the head of the game department, he also has the authority to be responsible for the Fantasy Westward Journey.

This was arranged by Chen Yu before.

Chen Yu nodded: "After all, it is a similar turn-based online game, and as soon as our fantasy Westward Journey comes out, it will be a direct threat to the Westward Journey, and it is normal for them to engage in some means." Pay close attention to NetEase's actions, and if they snipe at us, we will pay back. ”

"Will it affect your relationship with Mr. Ding?"

"It's okay, friendship is friendship, business is business. ”

Chen Yu saw it clearly.

Even after fighting with penguins for so long, Chen Yu actually didn't have too many thoughts about Brother Xiaoma.

To be honest, he still admires Brother Pony very much.

If it weren't for Chen Yu's advanced ideas and vision, it would not be certain who would win or lose in instant messaging.