403. Inspect the store

After lunch, in the conference room on the 24th floor, Lu Guangyu and they had already arrived.

They are all old fritters who have been messing around in the mall for many years, and they got acquainted after a while.

"Okay, let's get down to business first, Wen Yuan, you first tell Mr. Lu and them about the places where they need to cooperate in the future. ”

Chen Dongcheng knocked on the table with a smile, interrupting their small talk.

Chen Wenyuan first looked at Zhou Shaohua and said with a smile: "Carrefour is just starting now, and I still need a few brothers to help me, first of all, the warehousing and distribution problem, I hope that Mr. Zhou can free up a part of the storage base for us, and at the same time, we will also entrust the long-distance transportation tasks of the six regions in China to Cao Cao Logistics." ”

"Yes, Mr. Chen will be a big customer of our Cao Cao Logistics in the future. ”

Zhou Shaohua smiled and nodded, casually quipping.

Chen Wenyuan looked at Lu Guangyu again and said with a smile: "In my opinion, the ideal delivery time is thirty minutes.

Subject to the existing model, the supermarket can be delivered within one hour, which is also acceptable to consumers.

I will first digitally transform the Carrefour stores in the Modu area one after another.

I think Hema has a good suspension chain system, which can greatly save the time of finding order matching.

Cao Cao's riders only need to wait at the delivery point. ”

"In that case, an hour of delivery would not be a problem, and it would have been shortened even more as our riders became more skilled with the store. ”

After thinking about it carefully, Lu Guangyu gave an answer.

Chen Wenyuan nodded with a smile and continued to look at Zhu Zijing.

"I recently visited 31 stores in Modu and interviewed many users, and they generally reported that our decoration is too old, the payment method is not innovative enough, and the queue time is too long. ”

"In the process of digital transformation of stores, some self-service cash registers can be added, which can reduce labor costs on the one hand, and on the other hand, it can also play a role in promoting Cao Cao's payment. ”

"Mr. Chen, the money for the self-service cash register, we Cao Cao Finance paid for it, and I will let people formulate a plan and cooperate with you to carry out full reduction promotions. ”

Zhu Zijing waved his hand very boldly and contracted this expenditure.

"Haha, then I will thank Mr. Zhu first, Carrefour's employees will fully cooperate with Cao Cao's financial employees. ”

Chen Wenyuan smiled very happily, there are a total of 210 stores in the country.

Each store has at least 6 automatic cash registers, even if there are 5,000 cash registers, these self-service cash registers alone will cost more than 6 million.

It is naturally a good thing for Carrefour, which is already suffering serious losses, to reduce an expense.

"Mr. Chen, which one are you going to choose for the first store to renovate?" Lu Guangyu asked curiously.

"Gubei store. ”

Chen Wenyuan replied quickly, obviously having an idea.

"It's better to hear than to see, let's go to the Gubei store and have a look." ”

Chen Dongcheng also wanted to see the difference between the digital store before and after the transformation, and took Chen Wenyuan and them to Gubei Carrefour on Shuicheng Road.

Unlike other stores, Carrefour Gubei Store has transformed the fourth and fifth floors into parking lots, which is well received by consumers.

The high-level of the headquarters suddenly attacked, and the manager of the Carrefour Gubei store didn't know about it at all.

This store in Gubei has been open for some years, and it was cheap to get land in the early days, so the area is very large.

The second and third floors are supermarket areas, and the first floor is subleased to some restaurants, and Carrefour has also become a second landlord.

Chen Dongcheng looked at the many restaurants, many people were eating, and asked Chen Wenyuan: "With so many restaurants starting construction at the same time, the load on the sewage pipe network should not be small, right?"

"It's not small, Carrefour didn't have so many restaurants before, and sales have declined seriously in recent years, so Tang Jianian and they moved the idea of subletting. ”

They are all their own people, and Chen Wenyuan has no intention of hiding it.

Chen Wenyuan said with a worried face: "I heard from the people below that many nearby residents suspected that there was a problem with our sewage system.

After all, the Gubei Carrefour store has been open for almost 20 years, and the sewage system of the mall has not been replaced.

In order to operate normally, many businesses have basically done rain and sewage mixed transformation. ”

"Rain and sewage mixed transformation?" Chen Dongcheng interrupted.

Chen Wenyuan explained: "To put it bluntly, the sewage is diluted and then discharged through the pipeline, which is not easy to detect without careful inspection. ”

With this explanation, everyone understands.

The renovation of the sewage system is the work of the shopping mall, and there is no good way for the merchants.

This is the only way to ensure that your own business is not affected.

This is all a problem left over from Carrefour, and it has been mentally prepared before the acquisition.

Chen Dongcheng didn't mean to be angry, and calmly ordered: "The sewage system will be renovated as soon as possible, and some small stores that are not very qualified should be cleared." ”

"I understand that this is the disadvantage of the old door, and the customer flow of our store is still good.

At the beginning, Tang Jiannian also pointed to the transformation of the first floor into a food city, which could bring some popularity to Carrefour. ”

Chen Wenyuan said helplessly: "As a result, the popularity is not much, but the sewage system is overwhelmed." ”

Simply strolling around on the first floor, they went straight up to the second floor and came to the supermarket area.

Even if he deliberately didn't bring a bodyguard, Chen Dongcheng and a few of his big men went to the supermarket, which was enough to attract attention.

Especially when these people don't laugh, they come with a majestic buff.

The employees who were originally chatting and playing with their mobile phones were inexplicably a little nervous.

Chen Wenyuan saw it in his eyes, his face became more and more ugly, and he whispered: "The Gubei store was our former star store, and the customer flow was the first in the entire magic capital, but now it is so lonely." ”

When he went to pick up the shopping cart just now, Chen Wenyuan noticed a detail.

He found that the shopping cart couldn't be opened no matter how he pulled it, so he took a closer look and it turned out to be locked by a chain.

What made Chen Wenyuan's anger rise the most was that the staff standing not far away just looked at him embarrassed, and didn't mean to come up to help.

It is conceivable that what impression these people usually leave on Carrefour consumers?

Anyway, if Chen Wenyuan himself encounters this kind of experience, it is estimated that he will never come to this store again in his life.

There are so many hypermarkets in the magic capital, why do you have to be Carrefour in Gubei?

Even the shopping basket that Chen Wenyuan is carrying now is just as dirty.

The black stains inside, I don't know how it was made.

From these details alone, people frown.

It is worth mentioning that the area of the second-floor store of Gubei Carrefour is still very large, about 12,000 square meters.

The area is large, the main aisle is spacious, and the consumption experience for customers is still good.

After turning around, Chen Dongcheng and they already knew it in their hearts.

There are really a lot of problems with Carrefour in Gubei.

First of all, homogenized products are too serious.

How severe is it?

Looking at the past in a row, there are only a few brands, and such a large store area is blind.

It stands to reason that hypermarkets of this size should provide consumers with more product categories and capture the hearts of consumers in a large and comprehensive way.

As a result, Gubei Carrefour is good, and it is like putting a few brands on a wall, and it will be done directly.

There is no doubt that the responsibility of the store manager is quite large, and the president of the above region is also to blame.

Secondly, the shortage is serious.

Almost everywhere the merchandise is empty, and the customer has to ask the staff if they have the stock available.

Finally, the cashier at the checkout area is sparsely populated, the queues are long, and the checkout experience is very poor.

These are relatively big problems, and there are even more small problems.

Looking at Chen Wenyuan's murderous appearance, the manager of this store in Gubei will definitely suffer.

When Xu Tao, the manager of the Gubei store, received a call from Chen Wenyuan, he was extremely confused.

The president of the group and the big boss came to his store in person, which was definitely not a surprise, but a fright!

"Ahem, CEOs, I'm very sorry, I was just having dinner with the suppliers and communicating with them about the promotion of the goods. ”

Xu Tao is about 1.75 meters tall and weighs more than 200 catties, his eyes are stretched extremely narrow, and he looks a little shrewd.

"Eat with the supplier?," Chen Wenyuan snorted coldly.

"Mr. Chen, wronged, how dare I ask them for benefits?

Besides, now that the procurement power has been taken back by the headquarters, I really don't have to confiscate their benefits. ”

Xu Tao was already fat enough, and Chen Wenyuan was so frightened that he was sweating profusely.

Of course, it is certain to charge a benefit fee from the supplier.

It is impossible to admit it, Xu Tao thinks that he is still clean.

The benefit fee charged is not much, compared to those bigwigs who dare to get hundreds of thousands of dollars a year, it is far from it.

"Okay, we're here to give two notices.

According to the Group's decision, the Gubei Carrefour store will become the first store of the Group to carry out digital transformation.

I'll only give you three months, and if you don't do that, you will be removed immediately. ”

"Three months?"

Xu Tao paused for a moment, and said with a sad face: "Mr. Chen, could it be that the time is too tight, and we have no experience in this area before......

"That's your business, I'll only give you three months, and if you can't meet my standards then, get out of here. ”

Chen Wenyuan was very ruthless at this time, and he didn't mean to be soft at all.

Although Carrefour Huaxia has taken back the power in the hands of the store manager in recent years, after all, it is the person with the most power in a store, and it is quite easy to ask for some suppliers if you want to eat and take cards.

Chen Wenyuan is too lazy to care so much, his management philosophy is simple and rude.

The capable go up, and the mediocre go down.

If not, don't file someone else's position, I don't know how many Carrefour store directors are waiting.

Xu Tao obviously doesn't want to lose this position, with an annual salary of three or four hundred thousand, plus an extra little money of more than one hundred thousand a year.

Such a position is only willing to be thrown away by a fool, unless there are other supermarkets poaching him.

If he could be poached, Xu Tao would have left a long time ago.

has been staying, naturally there is a lack of ability or working status.

"I promise you that I will transform the store as soon as possible, and if it is not completed, please remove me. ”

Xu Tao had a wry smile on his face, and could only make a military order.

Looking at today's posture, if he doesn't make a military order, it is estimated that he will be wiped out immediately.

Chen Wenyuan ignored Xu Tao, he gave Xu Tao a chance, and it was Xu Tao's own business if he couldn't finish it.

Don't look at Xu Tao's corruption, but he is in the position of store manager, but he does nothing at all, which is wrong.

"Chen Dong, do you think there is anything else to add?"

Chen Wenyuan: This will be regarded as venting a lot of anger in his heart.

Look at the clerks who were originally scattered, standing straight one by one.

When you meet a customer, you will immediately welcome you warmly and introduce them.

As if they weren't the ones who had been indifferent before.

Chen Dongcheng witnessed the change in the attitude of these employees, and shook his head with a smile: "No, you are doing the right thing, we have limited time, so don't waste time on people who are incompetent." ”

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