59. Is the customer God?

Mo Xiaobai held the steering wheel, and Jian Wei, who was sitting on the side, kept playing with her mobile phone.

"Do you know where I'm taking you?" Mo Xiaobai asked.

"I don't know. Janeway didn't look up.

"Do you know what we're going to do?" Mo Xiaobai asked again.

"You didn't say how I could know. "Janeway was clearly playing a game, too lazy to talk.

"Yes, my grandmother, I can't afford to pay it back. Take you to meet a customer, Mr. Ye said, let me take you wherever I go. Mo Xiaobai shook his head helplessly.

"Don't say that, I'm not as big as you. ”

"So what do I need to do?"

"Don't do anything, don't say anything, just do me a great favor. ”

The destination is a Japanese company that Mo Xiaobai is very familiar with, doing trade, the scale is not more than a dozen people, the manager is his friend, and he made full and sufficient preparations before leaving.

The other end of the phone: "Xiaobai, I know it's time to renew the policy, send me the policy, and I'll pay your company when I get back, so don't bother to run around for this matter." ”

"Don't brother, don't worry about hanging, I beg you for something. ”

"I've always begged you to do something, why did the sun come out in the west today?"

"Don't mention it, the leader stuffed me with a sister, and your old man cooperated with the performance. ”

It's all ** lake, the manager understood it as soon as he heard it.

"Do you kid have any concerns about other people's girls? We have to help with this favor, how do you need me to cooperate?"

"Which is this, this is our leader's own sister, seven disagree and eight are not angry, I don't need you to teach her a lesson, she has to know that it is not easy to sell insurance, and this human suffering has to be tasted. ”

"It's easy to do, take a little shelf. ”

"Gotcha!"

This manager was really cooperative, and specially arranged a noon time for Mo Xiaobai and them to come over.

Mo Xiaobai took Jian Wei to the small workshop, just in time for the manager to take the employees to have lunch, the manager who understood directly asked Mo Xiaobai and the two to sit in the waiting area of the company hall, and said: "Are you in a hurry? ”

Watching a group of people suck and eat like this. Of course, Mo Xiaobai has long been accustomed to it, not to mention eating, customers just don't do anything, and there are many times when he waits for most of the day. The sales industry is indeed not easy, customers have to see what face they give, they always have to laugh, have to be patient, have sincerity, especially some Japanese companies have big rules, that bow down for a day, waist can't stand it.

Jian Wei didn't take it seriously at first, she was concentrating on playing "Lianliankan" on her mobile phone, maybe there was a level where she couldn't pass anything, she raised her head, rubbed her somewhat stiff neck, and looked at her watch again.

"Xiaobai sauce!" Because Mo Xiaobai followed up with more business of Japanese shareholders, Jian Wei asked him which one he liked "Mo San" or "Xiaobai sauce", Mo Xiaobai felt that the former one seemed a little distance, and the latter one was a little tender, Jian Wei had to let him choose one, and Xiaobai had no choice but to choose the latter one.

"Did we come at the wrong time?" asked Janeway.

"What's wrong, the appointment is now. Mo Xiaobai closed his eyes and recuperated, trying not to make any sound when he swallowed his saliva.

"No, since the appointment is now, you should be ready to talk now, don't you think it's rude? Janeway said earnestly, still with her trademark grin.

"Girl, you don't know this, it's not easy for us to sell insurance, the customer is God, we have to wait for this God to eat, do you know when God will have time next time?"

"Wait a minute, the customer is God, so what are we?"

"We, we are ......" Mo Xiaobai was speechless for a while, he has been in the rivers and lakes for more than ten years, and he has a lot of training experience, and countless lecturers describe the customer as God, and the customer is always right, but no one has ever told him what the position of the person who sells insurance to God is.

"If I'm not mistaken, the customer is God was proposed by Marshall Field in the 19th century, who owned a department store, and together with another colleague, came up with the statement that "the customer is always right", and this statement is a product of Chinese translation, and people in the West do not use the word God to describe customers. So, Xiaobai sauce, we are selling insurance, not dignity, comparing customers to God means paying attention to the customer's experience, not saying that "God" is what it is, if this God goes to, you have to send paper, which is a bit too much. Janeway said quickly.

Mo Xiaobai was stunned to make her speechless, and said in her heart where did this girl come from. Before he could figure out what to say, Janeway spoke again.

"Xiao Baichan, do you want to tell the manager that we will visit at another time, this person is eating, we seem to be urging others, how bad. ”

"I don't say it, I want to say it. "Mo Xiaobai thought to himself that people were cooperating with me in acting, didn't I say it in the past.

"Then I'll go. Before the words fell, Jian Wei got up directly and ran to the back room.

Mo Xiaobai really couldn't cry or laugh, why was this girl so good, but he was also very curious about what would happen next, the key was that he couldn't stop it if he wanted to.

I saw Jian Wei push open the half-hidden door, and said with a smile to a few people who were eating inside:

"Who are you managers?"

I saw a polite man standing up in the middle, still holding a lunch box in his hand, chewing and saying, "I'm the manager, didn't I let you wait outside for a while!"

Jian Wei's fire "soared" to her head, and she said sharply: "You are the manager, okay! You hang the brand of a Japanese company, do you have the demeanor and profession of others!"

When she made a fuss, the brothers in the house invariably put down their chopsticks, and an uncle was putting half of the chicken leg in his mouth, which was not chewing, nor spitting, so he could only just hold it.

Mo Xiaobai was also stunned, and hurriedly stepped forward to try to persuade Jian Wei out, but how could it be possible at this time. Ignoring the others, Jian Wei continued to say to the manager: "Although we are here to talk about the renewal of the insurance, why don't we abide by the agreed time? Aren't the Japanese the most punctual people? I'll go out now, and if we don't talk about it in five minutes, then we don't need to talk about it." He turned around and said to Mo Xiaobai, "Let's go." So he went out and sat in the waiting area to look at his watch.

The manager had never seen this formation, and he was also weak-hearted, so he said in his heart, didn't Mo Xiaobai ask me to cooperate, why did he bring a dominatrix to teach me? Looking out, he looked at Mo Xiaobai and gave him a look, so he looked at the boxed lunch that he hadn't eaten a few bites, sighed, wiped his mouth and walked out.

"I'm sorry, who is this?"

Mo Xiaobai hurriedly made an introduction.

"Manager Jane, please forgive us for being sluggish, if you don't mind, the three of us will find a place to eat and talk outside, and I will ask the two of you as an apology. ”

"No, no, it's really not so troublesome, you see how bad this is. Mo Xiaobai knew that it was a play, but at this time, it was a little too much, and he really felt very embarrassed, who knew that Jian Wei immediately regained her smiling appearance, "Okay, what's delicious nearby? I really haven't been here to eat yet, so let you break the bank." ”

When the manager sent Mo Xiaobai out, he specially said a few more words to him, "This girl is very stylish, although she is not very skilled in business in words, but Xiaobai, you have to teach her well, she has something that traditional sales do not have." ”

"What's that?"

"I can't say it, you are a salesman, I am also a salesperson, the only difference between us is that our Party A is different, I buy and sell between me and you today, and I have to go to the collection in the afternoon to kneel for people, but this Manager Jane is different, she has the light in your eyes when I first met you. ”

"Big brother, can you praise the girl for not carrying it with me, am I blind now or what's wrong?"

"Haha, it's not blind that way, we've known each other for so many years, and you won't have that kind of look with me anymore. The manager sent all the way to Mo Xiaobai's car and said, "Drive slowly, Manager Jian is sluggish today, and if you need to use me in the future, call me at any time!"

Jian Wei looked back and smiled, "That's natural, I'm short of household appliances, you can give me a cheaper price when you go back." ”

On the way back, Mo Xiaobai asked Jian Wei, "Why did you agree to eat with him?"

"Because he said he wanted to eat, and I was hungry. Janeway replied.

"Weren't you quite angry just now?" Mo Xiaobai asked again.

Jian Wei pouted, "I can't see you being bullied, why do we watch people eat, people sit and we stand, aren't they just selling insurance, why are you so low." ”

Mo Xiaobai looked at the girl beside him, and his heart was full of different feelings, because Jian Wei made such a fuss, the other party completed the renewal action with almost no conditions, and also entered the company's account in advance in front of him.

Even today, if Mo Xiaobai goes alone, it is still likely that Party A and Party B are clearly distinguished, and the other party is still Party A sitting facing south, although the relationship is very good, but it is impossible to be as smooth as just now. Although Jane Wei's words are hard, they are reasonable, and people can't refute them.

I have to say that sales need talent, and the biggest talent in sales is the edge, no matter how proficient the business is, no matter how proficient the skills are, people will be tired of looking at it, and that is really losing at the starting line. If Jian Wei's temper was used on the second person, it might have been blasted out a long time ago, but it was precisely Jian Wei, even if she was seriously arguing there, it would make people have the power to listen to the words, and over time, if she was more proficient in business, she would definitely be a good helper for Mr. Ye.

This girl is not simple.