011 Let It Run Wild (1)
Ge Baihe sneered twice, looking at her tenacious sister, with a hint of helplessness in her eyes.
Ge Muzi is good everywhere, passionate, driven, and very diligent, but he likes to drill the tip of the horns, and he can't get out of it if he gets in.
"Sister, tell me what is the core of sales?"
"It's definitely service. ”
"That's right, since it's service, the first element is to meet the needs of customers, so that customers are satisfied, otherwise how to talk about the word service? Your supervisors have hinted at you like this, what else do you can't figure out? This world is not black and white, many times there will be gray areas, and human sophistication is also the most missing lesson for you, this thing can not be obtained through hard work, you need to rely on this. Ge Lily pointed to her head.
Seeing that Ge Muzi still looked aggrieved, Ge Lily simply jumped onto her bed and sat cross-legged in front of Ge Muzi. "You called your supervisor tonight, which means that you have already reported this matter according to the process, and since she acquiesced to you to do it, you just let it go. There is a saying that she is right, sales often requires talent, and you can't wait for someone to teach everything. ”
"Sister, I know, let me sleep first. Ge Muzi lay on the bed, pulled up the quilt and covered his head.
Even if Ge Baihe didn't say these words, Ge Muzi understood it in her heart, but she just felt uncomfortable in her heart.
Liu Cong and Luo Shunli arrived at the sales department early the next morning, and after the two signed the purchase agreement, they paid a deposit of 100,000 yuan.
After completing the formalities and sending the customer away, Fang Yuan shook over and dragged Ge Muzi to the lounge.
"Niu, why don't you look happy at all when you sell the house?"
"Master, isn't real estate sales from the customer's point of view, to choose the most suitable house for the customer? ”
"Theoretically, but that's just theory. Come, tell me what happened to make you such a passionate chick lose her spirit in the blink of an eye?"
Ge Muzi thought about it and told him about last night, Fang Yuan laughed when she heard it, and she poked Ge Muzi's forehead happily. "Niu, the eldest cousin takes care of you so much, you still can't figure it out? What a good thing, as long as she acquiesces to something, you can rest assured that the listing will definitely be kept for your customers." Do you think the sales control is fake? And now the sales situation is so bad, who will not be able to get along with the performance, and you will be more serious in this matter, our house is not so easy to sell. ”
"It's not a question of whether it's good or not, it's a matter of principle. ”
"Principle, girl, let me tell you, when there is no performance at the end of the month, that is called principle. The eldest cousin and Manager Gong have sales tasks, and they are not personal tasks like us, but the general tasks of our entire sales team, and performance is more important to them than their lives. The higher the position, the greater the sales pressure, understand, in the face of performance, all the rules are flexible, not to mention just to leave a house for the customer, extend the payment time for a few days such a small thing, you have to remember, the performance is the greatest is the truth. ”
Ge Muzi was stunned by Fang Yuan's words, this was the first time she had heard this theory, and she actually felt that it seemed to be very reasonable. "According to you, I'm a philistine?"
"Isn't that it? You, let's cheer up and sell a few more houses. Now is the cold winter of real estate, and running a bag is a dream from top to bottom, and you are hypocritical. ”
"Master, what do you mean by running a bag?"
"We have a total of more than 1,500 houses in our project, and we will definitely not take them all out at once for customers to choose at will, otherwise the good ones will be picked out, and the rest of the bad ones will be sold? What we are selling now is the third package, and when the fourth package is also sold, it is estimated that the company will increase the price. ”
Fang Yuan is not a loss to be an old employee of the company, and when it comes to these things, Ge Muzi is still a little confused. "What is sales control?"
"It is the general control of the sale of real estate, to avoid selling two houses for one house, or selling more than one house, which is a big problem for that kind of thing. Now I tell you that you don't understand the sales control, and I don't know how to control it, unless one day you do it above the supervisor, otherwise you won't touch this. ”
Ge Muzi nodded again and again, Fang Yuan's words seemed to open up a new world for her, and her depressed mood dissipated a lot.
In fact, what everyone said is right, they think too much, there is no value in existence without performance sales, this is what they said to Lin Qianqiu at the beginning, but now it seems that they did not understand this sentence well. In the face of performance, all the rules are flexible, and in the final analysis, sales is based on performance.
After being relieved, Ge Muzi cheered up again, and specially wrote a warm thank you text message and sent it to Luo Shunli.
After thinking about it, Ge Muzi sent another one to Zhang Qianyu, after all, it was his first customer, and he had not contacted anyone since he signed the purchase contract.
What Ge Muzi didn't expect was that Zhang Qianyu actually replied to the text message, not only thanking himself, but also saying that he would bring a relative to come over to see the house, so that Ge Muzi could spare time to wait for them.
Ge Muzi was pleasantly surprised, it seems that the maintenance of customers is the most important thing, no wonder those old real estate consultants can sell the house just through the old customers, there is such a sales method.
Ge Muzi happily sent a text message to all customers, and when he picked up the cup and was about to go to fetch water, he was blocked by Lin Qianqiu. "The rookie is lucky, I heard that I also sold a set today......?
Lin Qianqiu smacked her lips again and again, and Ge Muzi smiled at her, but she was unprecedentedly lifeless.
"Didn't you say that everyone is blessed by God, and I hope that this kind of good fortune will always accompany me. ”
"You ......"
"There are still more than ten days before the end of the month, and I will know who killed the deer by then, don't be busy trying to fight and sarcastically mock me, fighting a war of words is not a good thing. Ge Muzi was still smiling.
Ge Baihe said that what he lacks is human sophistication, and maybe it's not too late for him to start learning now. When something happens, he will only be simply angry and angry, and react instinctively with a hot blood, which is not a long-term solution after all, Ge Muzi finally began to learn to control his emotions.
It didn't take long for Zhang Qianyu to bring two people into the sales department, he was still the same raunchy old look, and the two young men he brought were much more exquisite. Seeing Ge Muzi, Zhang Qianyu greeted her with a smile and introduced the two people around him by the way.
"Xiaoge, this is my son Zhang Shufan and my nephew Zhang Chenggui. I heard that I bought a house for our kid here, and my nephew is also going to buy a house here, so that it is more convenient for everyone to go to relatives, Xiaoge, you can introduce him well. ”
"Okay, Brother Zhang. ”
Ge Muzi was instantly embarrassed, and he called Zhang Qianyu Brother Zhang, but what should he call the two young men in front of him? She thought for a second, and her face was immediately filled with a warm and sweet smile.
"Mr. Zhang, please here, let me introduce you to our project first. ”
After these days of training, Ge Muzi is now extremely proficient in talking about projects. She introduced Yunshang City again for the three of them, thinking of the house type that Zhang Qianyu chose when he bought the house, Ge Muzi asked Zhang Chenggui's needs, and soon brought two three-bedroom and two-living room units for him to choose.
"Xiao Zhang, this is our D type, an area of 112 square meters, this area will be more compact to make three rooms, but the space utilization rate is high, the cost performance is also very good, is currently one of our most popular units; you see, this is our E type, this type is more spacious and transparent, the area is 137 square meters, the living room is 4.5 meters wide, now many living rooms can only do 3.9 meters or even less than 3.9 meters wide, our living room width will be very spacious and comfortable......"
"Well, I also think Type E is good, Xiaoge, you can help me see what floors there are, by the way, I don't want it on the 18th floor. Zhang Chenggui nodded approvingly and explained to Ge Muzi.
"No, 18th floor, why?"
Ge Muzi was a little confused, 18 didn't mean to send it, many customers rushed to ask for a house on this floor, but this one in front of him was strange, and he especially emphasized that he didn't want to go to the 18th floor.
Zhang Chenggui smiled and said with an unfathomable expression. "18 represents the meaning of 18 floors of hell, you say I buy a house, can I choose this kind of floor? I like to bring 7, seven up and eight down, as long as there are 7 still there, I can make up my mind today. ”
“......”
Ge Muzi was speechless to the extreme, the previous Mao Mao had just made a whole move, and today this young man actually said something like this. Ge Muzi secretly looked at Zhang Chenggui and found that the other party was not a few years older than him, why was he so superstitious?
However, Ge Muzi didn't dare to talk nonsense, she hurriedly ran to check the listing.
Lin Qianqiu's mouth seemed to have been opened, and even Ge Muzi felt that he was so lucky, the 7th, 17th and 27th floors of Type E were all there, and she began to calculate the down payment mortgage for these three suites to Zhang Chenggui according to the listing table.
Zhang Chenggui stopped her. "Xiaoge, you don't have to calculate the down payment, just tell me that I can have a few discounts on the full amount, calculate the price after the discount, and if it is suitable, I will buy it today." ”
"Mr. Zhang, there are two points of discount for buying a house now, if you are paying in full, you can also add another discount point, a total of three points, the same as Brother Zhang. ”
"How can this be the same? My uncle brought me to buy a house, why should you also give a little more discount to the face of the old customer? Besides, my uncle bought two sets in one go, if you add my set, then our family will buy three sets, or you go and apply to the leader again?"