Chapter 36: Simulation

"Brother Wang, I also want to show customers the four-bedroom apartment for rent, but the key is that I can't find it. Zhou Qiang shrugged his shoulders and said disapprovingly, not taking Li Wenming's words seriously.

"Eh, Zhou Qiang has to receive customers, and it's understandable that he didn't find a suitable house, what about a few of you? Wang Dongyuan twisted his neck and shouted at the rest of the agents in the store.

"Brother Wang, it's true that there is no four-bedroom apartment rented, if there is, we would have told Zhou Qiang a long time ago. Lin Yue spread his hands, revealing an aggrieved look.

"Brother Wang, I searched for it in the roommate system, but there really isn't. Ye Tian echoed.

"If you don't have it in the system, you can find it online, and if you can't find it online, you can call the owner. Wang Dongyuan snorted.

"Brother Wang, don't worry, I will work hard to find it today and strive to win the customer. Zhou Qiang should be kind.

"Hmm. Hearing Zhou Qiang's answer, Wang Dongyuan nodded slightly, obviously quite satisfied with Zhou Qiang's actions.

After seeing everyone's reaction, Li Wenming was a little stunned, he thought that after he told the truth, Zhou Qiang's face would change greatly, revealing a look of panic and uneasiness, and he might even use various excuses to justify, but he didn't expect Zhou Qiang to be a calm and indifferent look, and it seems that Zhou Qiang seems to have known for a long time that the house in Building 501 in Building 9 is only for sale, not for rent.

And the rest of the people didn't seem to care about Zhou Qiang's behavior of deceiving customers, and even the store manager Wang Dongyuan didn't say anything?

As if seeing Li Wenming's doubts, Wang Dongyuan took the initiative to ask: "Wenming, what else is going on?" Is there anything you don't understand in the process of taking it to see it?"

"Brother Wang, what I don't understand is that Brother Qiang clearly knows that the house is for sale, why do you still take the customer to see it, isn't this deceiving the customer?" Li Wenming asked the doubt in his heart.

"What a young man, what kind of deception is this, this is a white lie, do you understand?" Liu Quan sneered, as if he had heard some joke.

"I don't understand, I think this is deception, and there is no point in showing it this time, because the owner doesn't think about renting it at all, and even if the customer sees the house, there is no way to rent it. Li Wenming snorted, looked at Liu Quan with a provocative expression, and said secretly: "You have a, what kind of big-tailed wolf is pretending, I think I am Ye Liangchen." ”

"I see, you're struggling with something. Wang Dongyuan smiled, and had a clear understanding of the importance of academic qualifications or ability.

"Wenming, do you think Zhou Qiang should not deceive the customer, and should not take the customer to see the house for sale, so if this customer is handed over to you, how will you take it?" Wang Dongyuan asked.

"I don't cheat on my clients, but I gain their trust and find a way to be friends with them, and she will naturally rent from me. Li Wenming said.

Wang Dongyuan smiled, beckoned to Lin Yue, and said, "Lin Yue, you pretend to be a customer, cooperate with civilization, and simulate the scene at that time." ”

“OK。 Lin Yue readily agreed.

Wang Dongyuan said that this practice, called customer reception scenario simulation, is a common training method for newcomers in the intermediary industry, only through several simulation scenarios, will the intern broker receive customers alone.

Otherwise, when the newly hired broker talks to the customer, he is inexperienced and nervous, and he doesn't know what to say, let alone gain the trust of the customer.

Yes, Lin Yue is no stranger to this scenario mode, and Li Wenming has also tried it twice, but he didn't expect Wang Dongyuan to let him come to this show again, which can be regarded as a test for him.

"Let's get started, just from the client urging you to see the property, but you can't find a rental property. Wang Dongyuan waved his hand and looked at the two with interest.

Then, Li Wenming and Lin Yue walked to the open space in front of the hall, Lin Yue clasped his hands to his chest, looked at Li Wenming with a serious face, and said, "Little Lizi, I've been waiting for so long, can I see the house?"

"Sister Lin, I haven't found it yet, you can find it soon. Li Wenming said truthfully.

"Well, I'll go out and buy some things first, and I'll come back later, and then I'll follow you to see the house. Lin Yue said.

"Sister Lin, you wait a minute, I'm familiar with this neighborhood, and after seeing the house, what do you want to buy, I'll take you there." Li Wenming tried to keep customers in the store as much as possible.

"It's okay, I'll just walk around the door and I'll be right back. Saying that, Lin Yue was about to go out.

"Sister Lin, don't leave now. Li Wenming was a little anxious, if he let the customer out of the store like this, his simulation would be considered a failure.

"Xiao Li, it's not right for you to say that, you don't have a house to take me to see now, and you don't allow me to leave your store, do you want to detain me, or what? Lin Yue snorted.

"I didn't mean that. Li Wenming frowned and thought about it, but still didn't find a reason to keep the customer, so he retreated and said: "Otherwise, you can leave me a mobile phone number, and when I find a suitable rental house, I will call you, so that it is more convenient to see the house." ”

"I just changed my mobile phone number, I can't remember it clearly, you can give me a copy of your business card. Lin Yue said.

"Okay, here's my business card, you can take it. Li Wenming handed over the business card and said.

"Then I'll go first. After speaking, Lin Yue waved his hand and walked to the door of CNGR.

"Bang Bang Bang ......"

Wang Dongyuan stood up, slapped his face, and said with a smile: "Yes, the simulation is very real, especially Lin Yue is worthy of praise, and he has thoroughly touched the customer's thoughts and words." ”

"Wenming, how do you feel about your performance? Can you retain customers with that remark just now?" Wang Dongyuan asked again by staring at Li Wenming.

"Can't keep it. Li Wen was obviously a little disappointed.

"Hehe, not only can't I stay, I guess after the client leaves, he turns around and goes to other intermediary companies. Liu Quan sneered.

"That's not necessarily, what if the customer really went to buy something?" Li Wenming said with some disbelief, although he himself didn't believe much in this possibility, but he didn't want to be ridiculed by Liu Quan.

"Hmph, even if the customer really goes to buy something, there are so many brokers in the community, as long as the customer leaves our company's store, he will be targeted by other intermediary companies, and it is not the same as being robbed by other intermediary companies. Liu Quan scoffed.

"I ......" Li Wenming opened his mouth, and wanted to continue to argue, but he didn't know what to say.

"I didn't even ask for the customer's mobile phone number, this customer really wants to get into your hands, I guess you will be blind, are you really waiting for the customer to call you?" Liu Quan snorted coldly, saying that these were not aimed at Li Wenming, but out of a sense of superiority of an old salesman.

Li Wenming's face turned red, before, he thought that he had discovered Zhou Qiang's mistake, as long as he said it in public, he would be able to sweep Zhou Qiang's face, who would have thought that it was not like that at all, but he made it seem like he was ignorant.

"Xiao Li, do you still think that it was a meaningless move for me to take customers to see the house before?" Zhou Qiang sneered and looked at the other party with interest.

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